Member Services Representative, Sr. addresses more complex health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls and written requests. Being a Member Services Representative, Sr. provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative, Sr. requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Member Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Do you find new technologies like High Performance Computing (HPC), machine learning and artificial intelligence (ML/AI) intriguing? If so, you might be interested in a position as a Business Development Representative at Parallel Works. As a Parallel Works Business Development Representative you will have the opportunity to be part of a technology engineering and sales team in a cross-functional, distributed environment. Parallel Works is a leader in democratizing high performance computing technology to support compute-intensive research across academia, government, and industry. We are advancing our world-class technology platform and looking for a Business Development Representative who proactively researches, identifies, and targets new business opportunities. The successful representative will approach prospective customers through cold calls, emails, and other communications, building out a pipeline of new business opportunities.