Member Services Supervisor jobs in Georgia

Member Services Supervisor supervises a group of member services representatives that address health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for researching more complex questions, investigating the cause of the issue, and responding to members on escalated issues. Being a Member Services Supervisor assists with hiring, training, ongoing monitoring and QA, performance evaluations and any corrective actions of member services representatives. Requires a high school diploma or its equivalent. Additionally, Member Services Supervisor typically reports to a manager. The Member Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Member Services Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Credit Union Relationship Manager
  • Member Business Financial Services
  • Atlanta, GA FULL_TIME
  • Are you a self-motivated individual with strong people skills and a desire to work with local businesses who are dedicated to meeting the needs of their communities? Member Business Financial Services LLC (MBFS) is looking for experienced commercial lenders in the greater Atlanta area.

    The primary responsibility of this position is to work with prospective customers producing a variety of commercial loans as well as generating a portfolio of business and corresponding relationships, while seeking new accounts through marketing to real estate investors, correspondent lending channels, centers of influence, and other traditional lending channels and referrals. This is one of the fastest growing segments of the credit union industry with a lot of room for growth.

    MBFS is a company that works with 90 credit unions to provide commercial lending services to credit unions across the country from sales, consulting, underwriting, closing and servicing.

    Working in conjunction with multiple credit unions in the greater Atlanta area, this position will conduct in-person and remote relationship meetings with prospective clients where opportunities are identified for commercial loan and/or deposit products. This role has day to day responsibility for the delivery of superior customer service, operational integrity and adherence to credit union policy as well as all state and federal regulations. Must be a customer-oriented individual with excellent verbal and written communication skills.

    Responsibilities Include:

    • Analyzes financial statements, uncover optimal credit solutions within the context of a relationship plan, understands and articulates cash flow and the inter relationship between assets and liabilities, determining the right solution for individuals and professional associations.
    • Provides necessary information to loan underwriters to obtain a full financial evaluation and rating of members and their credit request.
    • Ability to work with colleagues to cross sell credit union services and to network with professionals in the community for the purpose of bringing new business members/customers to the credit union partners.
    • Develop a presentation of the analysis prepared for delivery to appropriate credit authorities of the credit union.
    • Prepares and obtains necessary forms for loan documentation and represents credit union at loan closings.
    • Manages portfolio of credit union and meets with existing member business borrowers to evaluate their ongoing business in order to identify new opportunities or developing problems. Works with members and MBFS staff who are experiencing problems resulting in credit delinquency.
    • Develops a network of relationships that will provide opportunity for the development of new members and lending prospects.
    • Keeps abreast of new developments in the marketplace as well as changing government regulations.

    Requirements:

    • At least two to five years of experience in business lending.
    • Equivalent to a college degree (BS or BA in a relevant field).
    • Work requires knowledge of small business loan policy; credit granting criteria, interest rates and how they are computed, and required documentation for each type of loan. Knowledge of loan interviewing skills and techniques also required.
    • Must have experience in analyzing business financial statements and assessing the viability of businesses; must have excellent communication and PR skills; ability to use related software required.
    • Requires judgment to apply broader aspects of established practices to situations, which go beyond clear, concise guidelines.

    Our commitment to your success is enhanced by our competitive salary commensurate with experience and an extensive benefits package including paid time off, health benefits, 401(k) with a generous company match, and future growth opportunities within the company. We work to maintain the best possible professional and environmentally friendly atmosphere for our employees.

    Please be advised that credit, criminal, employment, drug/alcohol testing and education background checks are conducted on potential candidates. All resumes will be reviewed, but only competitive candidates will be contacted for further conversation.


    EOE M/F/D/V

  • 2 Months Ago

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Member Services Supervisor
  • Conexon
  • Jackson, GA FULL_TIME
  • DescriptionThe Member Services Supervisor’s role is to assist in overseeing and managing a team of Members Service Representatives (MSRs) in the day-to-day operations of contact center operations. The...
  • 4 Days Ago

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Supervisor - Member Services - Customer Support
  • JARBO
  • Mc Donough, GA FULL_TIME
  • Summary Member Services Customer Support: The Member Services Supervisors role is to assist in overseeing and managing a team of Members Service Representatives (MSRs) in the day-to-day operations of ...
  • 2 Months Ago

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Industrial Services Supervisor
  • Brewer Industrial Services, Inc.
  • Irwinton, GA FULL_TIME
  • Job Summary: We are seeking an individual to supervise a team of employees at a surface mining operation in Wilkinson County Ga. Responsibilities: - Supervise and lead team in various industrial clean...
  • 1 Day Ago

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Member Services Representative
  • Self-Help Services Corp
  • Atlanta, GA FULL_TIME
  • WHO We Are: Self-Help started in 1980 with a focus on economic inequality especially in communities that have faced systemic barriers in building wealth. At the core of what Self-Help does is a drive ...
  • 14 Days Ago

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Supervisor
  • Wellroot Family Services
  • Tucker, GA FULL_TIME
  • Position : Facilities Supervisor Operations Reports to : Chief Operating Officer & Treasurer Department : Administrative Location : Tucker, GA FLSA : Exempt Job Summary : This position is responsible ...
  • Just Posted

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Customer Service Representative
  • Collabera
  • Pennington, NJ
  • Job Description Job Description We Are Hiring! Client: Healthcare Title: Customer Service Representative Location: Penni...
  • 5/31/2024 12:00:00 AM

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MEMBER SERVICES COORDINATOR-DIVERSIFIED SERVICES
  • TriHealth
  • Cincinnati, OH
  • Job Description Job Overview: This position is responsible for managing the front desk operations, facility concierge wi...
  • 5/31/2024 12:00:00 AM

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Member Service Representative
  • Ymcade
  • Wilmington, NC
  • ** Member Service Representative** **Job Category****:** MEMBER SERVICES **Supervisor****:** Malinda Leonard **Requisiti...
  • 5/31/2024 12:00:00 AM

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Child Watch/Game Room Attendant
  • Kroccenterhawaii
  • Ewa Beach, HI
  • Showing 1 location **Job Details** **Description** ****POSITION TITLE:** Child Watch / Game Room Attendant** ****DEPARTM...
  • 5/31/2024 12:00:00 AM

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Health & Welfare Member Services Supervisor
  • UFCW EMPLOYERS BENEFITS PLANS OF NORTHERN CA
  • Concord, CA
  • Job Description Job Description OVERVIEW: Established in 1957, UFCW and Employers Trust, LLC, also known as the Trust Fu...
  • 5/30/2024 12:00:00 AM

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AA*Kids Club Associate Wellness Center PRN
  • AdventHealth
  • Wesley Chapel, FL
  • **All the benefits and perks you need for you and your family:** Career Development Whole Person Wellbeing Resources Men...
  • 5/30/2024 12:00:00 AM

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Manager On Duty (MOD)
  • YMCA of Cass and Clay Counties
  • Fargo, ND
  • The YMCA is the nation's leading nonprofit organization and is committed to strengthening communities through Youth Deve...
  • 5/29/2024 12:00:00 AM

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Member Services Team Lead
  • Alivi
  • Miami, FL
  • SUMMARY The Member Services Lead initiates, coordinates, and executes specialized operational support functions within t...
  • 5/29/2024 12:00:00 AM

Georgia is a state in the Southeastern United States.Beginning from the Atlantic Ocean, the state's eastern border with South Carolina runs up the Savannah River, northwest to its origin at the confluence of the Tugaloo and Seneca Rivers. It then continues up the Tugaloo (originally Tugalo) and into the Chattooga River, its most significant tributary. These bounds were decided in the 1797 Treaty of Beaufort, and tested in the U.S. Supreme Court in the two Georgia v. South Carolina cases in 1923 and 1989. The border then takes a sharp turn around the tip of Rabun County, at latitude 35°N, thou...
Source: Wikipedia (as of 04/17/2019). Read more from Wikipedia
Income Estimation for Member Services Supervisor jobs
$59,232 to $74,332