Member Services Supervisor jobs in Missouri
Member Services Supervisor supervises a group of member services representatives that address health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for researching more complex questions, investigating the cause of the issue, and responding to members on escalated issues. Being a Member Services Supervisor assists with hiring, training, ongoing monitoring and QA, performance evaluations and any corrective actions of member services representatives. Requires a high school diploma or its equivalent. Additionally, Member Services Supervisor typically reports to a manager. The Member Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Member Services Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Member Services Supervisor jobs
Production Supervisor
- LMI Aerospace - A Member of the Sonaca Group
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Washington, MO
FULL_TIME
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Who Are We
Sonaca North America is driven by a passion for innovation and a commitment to excellence. As a leading provider of aerospace and defense solutions, we are dedicated to making air and space travel safe and sustainable. We have 13 locations across North America and our engineering expertise and operational excellence set us apart from the competition.
Since the beginning in 1948, we have a proven track record of delivering high-quality products and services that are reliable, safe, and efficient. Our team of experts is dedicated to staying ahead of the curve in the aerospace and defense industry, utilizing the latest technologies and processes to ensure that we deliver the best possible solutions to our customers.
Position Summary
Due to an internal promotion, we are looking for a day shift Production Supervisor. This position is directly responsible for all aspects of managing an assembly, distribution, machining or processing in manufacturing with a specific focus on safety, quality, and throughput. Oversee all day to day activities within the departments/shifts. Creates and promotes a performance based culture through the use of departmental metrics and daily production meetings. Leadership and participation in continuous improvement initiatives, specification review and LEAN projects is also required.
Essential Job Responsibilities- Reviews production orders and schedules to ascertain product data such as types, quantities and specifications of products and scheduled delivery dates in order to plan departmental/shift operations.
- Oversees the development and monitors work teams to ensure the efficient and effective accomplishment of the company’s goals and objectives.
- Prepares production schedules & reports and coordinates daily activities to ensure production and quality of products meet specifications and customer requirements.
- Reviews production and operating reports and resolves operational issues to ensure minimum costs and prevent operational delays.
- Reviews production performance data to measure efficiency and goal achievement and to identify opportunities for cost reduction and/or improvement.
- Develops and/or revises standard operational and working practices to ensure compliance with standard procedures.
- Assists employees in career progression and learning through effective communications, coaching, training and development and providing experiential opportunities.
- Encourages and promotes cross-training between departments.
- Encourages subordinates to strive for operational excellence by continually challenging old methods or ways of thinking and taking responsible risks to maximize results; serves as a role model in innovative thinking and process improvement.
- Formulates performance standards in relation to LMI behaviors; provides ongoing feedback; conducts evaluations; and initiates personnel actions for subordinates.
- Participates in and drives Continuous Improvement projects within assigned manufacturing area and measures them for effectiveness.
- Participates in and drives the Corrective Action Process in the Processing departments and assists other departments as required.
- Ensures manufacturing controls are in place for compliance to all regulatory and customer requirements.
- Ensure compliance with the corporate policies, initiatives and EH&S requirements.
- Knowledge of manufacturing operations in assembly, machining or processing
- Knowledge of problem-solving skills
- Knowledge of assembly, machining or processing practices and procedures
- Ability to supervise and delegate work to direct reports.
- Ability to communicate orally and in writing.
- Ability to use Microsoft office suite of products and other operations software.
- Ability to develop and present presentations.
- Ability to apply lean tools and principles.
- Ability to create effective teams.
- AA/AS degree w/5-10 yrs. experience
- BA/BS degree w/3-5 yrs. experience
- 5 years supervision/leadership experience
We take care of our people.- 401(k) retirement savings plan with a percentage company-match contribution
- Competitive wages
- Paid holidays
- Paid time off
- Medical, dental, vision, life, and accidental insurance
- Short-term disability
- Long-term disability
- Employee assistance plan — for access to counseling, consulting and other community resources
- Wellness program
- Tuition assistance
- Subject to eligibility, terms, and conditions
Sonaca North America is an equal employment opportunity employer. Consistent with applicable law, Sonaca North America provides access and opportunities to those with disabilities. This includes providing reasonable accommodation to individuals with disabilities and disabled veterans who seek to access the company’s online application system. If an applicant is unable to fully access the online application system, Sonaca North America will provide a reasonable accommodation. Applicants with disabilities may contact us at 636-916-2400 for assistance accessing the on-line application system. Callers should have a detailed description of the requested accommodation, their name and preferred method of contact ready for Sonaca North America‘s Human Resources Department. Sonaca North America will make every effort to respond within two (2) business days. This phone number is not for the general submission of application materials.
Sonaca North America is an E-Verify Employer.
Sonaca North America is an Equal Employment Opportunity/Affirmative Action/Disability/Veterans Employer
NOTICE ON FRAUDULENT JOB OFFERS
It has been brought to our attention that there have been instances of fraudulent job offers, purporting to be from Sonaca North America and/or its affiliates (“LMI Aerospace”).
This type of fraud is normally carried out through online services such as false websites, or through fake e-mails or call from people claiming to be from the company. These persons offer fraudulent employment opportunities to applicants and often ask for sensitive personal and financial information. The fraudsters may also request recipients to provide personal information and/or to make payments as part of their fake recruiting process.
Sonaca North America does not ask for any financial commitments from candidates as a pre-employment requirement and will always require candidates to formally apply for positions via the Careers Page or job postings.
Sonaca North America has no responsibility for fraudulent offers and if you believe you have been a victim of a fraudulent job offer concerning Sonaca North America, please email info@sonaca-na.com. - 12 Days Ago
Member Services Supervisor
- Conexon
-
Kansas, MO
FULL_TIME
- DescriptionThe Member Services Supervisor’s role is to assist in overseeing and managing a team of Members Service Representatives (MSRs) in the day-to-day operations of contact center operations. The...
- 1 Month Ago
Bilingual Member Services Supervisor
- Conexon
-
Kansas, MO
FULL_TIME
- DescriptionThe Member Services Supervisor’s role is to assist in overseeing and managing a team of Members Service Representatives (MSRs) in the day-to-day operations of contact center operations. The...
- 2 Months Ago
Member Services Representative
- Ultimate Staffing Services
-
Creve Coeur, MO
FULL_TIME
- This job offer is not available in your country. Job Description Ultimate Staffing is looking for Member Services Representatives for a client located in the Earth City, MO area. Ideal candidates will...
- 11 Days Ago
Supervisor
- TFI Family Services, Inc.
-
Joplin, MO
FULL_TIME
- Description***Sign on Bonus $3,000******Average annual salary is $58,635.00 (including wage, incentives, bonuses, overtime, shift differential, etc.)******This position has hybrid capabilities for tho...
- Just Posted
Supervisor
- TFI Family Services, Inc.
-
Lamar, MO
FULL_TIME
- Description***Average annual salary is $58,635.00 (including wage, incentives, bonuses, overtime, shift differential, etc.)******This position has hybrid capabilities for those that live in or around ...
- 21 Days Ago
Member Services Supervisor jobs at Popular Companies
Member Service Coordinator (Assistant Manager) - Peoria Service Center. Aurora, CO
- Ent Credit Union
-
Aurora, CO
- ** Member Service Coordinator (Assistant Manager) - Peoria Service Center. Aurora, CO** **Job Category****:** Service Ce...
- 6/12/2024 12:00:00 AM
Supervisor - Member Services Supervisor
- Community Health Group
-
Chula Vista, CA
- Job Description Job Description POSITION SUMMARY Supervises the daily activities of Member Services Specialists (MSS) an...
- 6/11/2024 12:00:00 AM
Bilingual Member Services Coordinator
- TEKsystems
-
Fort Lauderdale, FL
- *Description:* Responsible for communicating with physicians and patients regarding plan benefits and eligibility. This ...
- 6/10/2024 12:00:00 AM
Idaho Member Services Coordinator
- Northwest Youth Corps
-
Boise, ID
- Northwest Youth Corps Member Services Coordinator LOCATION: Northwest Youth Corps Boise, Idaho Office. Will require 20% ...
- 6/10/2024 12:00:00 AM
Member Service Representative
- Ymcade
-
Wilmington, NC
- ** Member Service Representative** **Job Category****:** MEMBER SERVICES **Supervisor****:** Malinda Leonard **Requisiti...
- 6/10/2024 12:00:00 AM
Health & Welfare Member Services Supervisor
- UFCW EMPLOYERS BENEFITS PLANS OF NORTHERN CA
-
Concord, CA
- Job Description Job Description OVERVIEW: Established in 1957, UFCW and Employers Trust, LLC, also known as the Trust Fu...
- 6/9/2024 12:00:00 AM
Member Service Supervisor
- LHH
-
Concord, CA
- Member Services Supervisor LHH Recruitment Solutions is currently seeking a Member Service Supervisor in Concord, CA. Th...
- 6/8/2024 12:00:00 AM
Customer Services Rep 1, ANTHEM
- Regal Medical Group, Inc.
-
Northridge, CA
- Job Description Position Summary: We are looking for Customer Service, Member Services Coordinator to join our Member Se...
- 6/8/2024 12:00:00 AM
About Missouri
Missouri is landlocked and borders eight different states as does its neighbor, Tennessee. No state in the U.S. touches more than eight. Missouri is bounded by Iowa on the north; by Illinois, Kentucky, and Tennessee across the Mississippi River on the east; on the south by Arkansas; and by Oklahoma, Kansas, and Nebraska (the last across the Missouri River) on the west. Whereas the northern and southern boundaries are straight lines, the Missouri Bootheel protrudes southerly into Arkansas. The two largest rivers are the Mississippi (which defines the eastern boundary of the state) and the Misso...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Supervisor jobs
$58,504 to $73,423