Membership Manager manages an association or member organization's service operations to expand membership, deliver member satisfaction, and achieve strategic goals. Implements programs and initiatives to engage current members and recruit new ones. Being a Membership Manager follows service operational standards and policies to deliver efficient services to members. Utilizes web or social media processes to promote the organization and distribute membership information to prospective members. Additionally, Membership Manager maintains a database or system using data collection processes, tools, and analysis to measure and report on member satisfaction and retention. Typically requires a bachelor's degree. Typically reports to a director. The Membership Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Membership Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
The Consumer Federation of America (CFA), one of the nation’s leading nonprofit consumer advocacy organizations, seeks a full-time Communications and Membership Outreach Manager.
About CFA:
The Consumer Federation of America is an association of non-profit consumer organizations that was established in 1968 to advance the consumer interest through research, advocacy, and education. Today, over 200 of these groups participate in the federation and govern it through their representatives on the organization’s Board of Directors.
Communications and Membership Outreach Manager:
CFA’s communications efforts help to convey the vision of the organization across a variety of platforms, including social media, the website, and press outreach. CFA communications work is done in close collaboration with its advocates, its educational arm (America Saves), and its Director of Meetings and Events.
CFA’s members are a diverse group of national, state, and local organizations that serve consumers in various ways. They are the foundation of the organization who provide support for many of our public policy efforts. The Communications and Membership Outreach Manager is responsible for establishing solid relationships with our members, cultivating these relationships, and strategizing ways to help grow our membership. This position plays a pivotal role in strengthening the communications and outreach work led by Consumer Federation of America.
Responsibilities include:
Communications:
Outreach:
Qualifications:
Salary and Benefits:
Please send your cover letter and resume to scooper@consumerfed.org.
Consumer Federation of America is an Equal Opportunity and Affirmative Action Employer and encourages applications from all qualified individuals without regard to race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, or veteran status, or to other non-work-related factors.
If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to: Sara Cooper, 202-939-1014, scooper@consumerfed.org.