Merchant Chargeback Supervisor jobs in Massachusetts

Job Number21612Hingham, Massachusetts USFull Time

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, the company is known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service.

At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture.

With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.

The Associate Merchant is responsible for merchandising a selected area(s) within the Merchant’s scope of responsibility.

This position is responsible for collaboration with the Merchant on the strategy, development, and merchandising of the department.

In this position one executes quarterly buy strategies at the style / color level, exhibits passion and eye for product , conducts in-depth analysis , both financial and trend , and works collaboratively with cross-functional partners.

What We Offer :

• Growth! Here at Talbotsour goal is to give you the opportunities to grow with us. Our Performance Feedback Program allows for healthy career conversations and goal setting throughout the year.
• Condensed Work Week! If we have no work obligations and have fulfilled our 40-hour week, our Life-Work balance approach allows for us to start our weekend at 1pm on Fridays.
• Complete Benefit Package! Our benefits kick off the first day of the month after your start date! Discover more about our full benefits package .

We have competitive time off, including paid time to volunteer within the community.

Merchandise Discounts! Our associates receive 50% off Talbots and select Haven Well Within brand items. Additionally, you may also be eligible for discounts at the brands across KnitWell Group.

What You’ll Do :

• Omni-Channel :
• Assist in building seasonal framework for selected area(s) within the Merchant's scope of responsibility.
• Analyze business performance on a weekly basis : present results to cross-functional and leadership teams as needed.
• Highlight prior seasons through extensive product analysis, trend analysis, and productivity results to plan the next season.
• Utilize both product strategies and analytical results to plan all merchandise buys, in accordance to budget, for each quarter and present investments at product investment review.
• Use merchandising buy tool to plan all merchandise buys to the style / color level.
• Partner with planning and inventory management on reviewing sales, receipt, and style / color count; partner on managing in-season business results and markdown cadence.
• Partner with sourcing to achieve target IMU plans, make seasonal fabric projections, participate in discussions on costs, deliveries, and other vendor related matters.
• Partner with design team to evolve our proven core product and introduce merchandise that is new, trend right, works within our brand filter, and moves business forward.
• Develop understanding of the Haven Well Within customer and ability to strategize product selections that are complementary to the brand and the customer's preference.
• Share responsibility with Assistant Merchant on maintenance of purchase order system as well as entering seasonal purchase orders by style, color, and size as needed.
• Build ad hoc analytical assignments as requested.
• Share responsibility with Assistant Merchant on sample management and ensure accuracy and on time arrival of photo samples.
• Direct :
• Maintain knowledge of catalog and web industry trends, shop competition frequently.
• Analyze direct business metrics, evaluate customer demand performance in conjunction with sales.
• Share responsibility with Assistant Merchant / Marketing Ops to ensure accuracy of asset imagery and timely delivery to web merch teams.
• Review and collect all catalog and web content for department as released, work with teams to ensure accurate product representation.
• Store :
• Maintain knowledge of retail industry trends, shop competition and visit Haven Well Within shops frequently.
• Oversee and attend store floor-set layout reviews, ensure accuracy of placement.

Who You Are :

• Bachelor's degree
• 3 years of experience in a buying and or merchandising role
• Proficiency in Microsoft Office, with intermediate level to advanced Microsoft Excel skills
• Innate sense of fashion and ability to analyze and translate trends
• Possess analytical skills, ability to draw smart conclusions and make thoughtful recommendations
• Strong organizational skills, ability to multitask, prioritize and complete tasks on tight deadlines
• Excellent attention to detail, understands importance of accuracy and thorough completion of tasks
• Strong communication and collaboration skills and the ability to work as part of a team
• Strong writing and presentation skills
• Must be able to thrive in a fast paced, dynamic environment
• Must be a creative and critical thinker, with the ability to problem solve
• Must be self-motivated, driven to succeed and have a passion for learning

Last updated : 2024-05-12