Network Operations Director jobs in New Jersey
Network Operations Director manages the daily operations of the organization's network infrastructure, including hardware, software, security, and services, to ensure it meets the organization's performance objectives. Implements policies and procedures that ensure compliance with industry standards and regulations, minimize downtime, and support efficient operations. Being a Network Operations Director provides network administrators and technicians with training in the best practices and technologies. Ensures logging and documentation of daily network operations incidents and changes. Additionally, Network Operations Director leads troubleshooting and resolution of routine network issues and conducts root cause analysis (RCA) to prevent recurrences and identify potential technological, training, or process improvements. Automates routine tasks using scripting or basic programs. Advises on budget expenditures to ensure required tools and equipment are procured and maintained. Requires a bachelor's degree in engineering or it. Typically reports to a director. The Network Operations Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Network Operations Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Recently Added Network Operations Director jobs
- EarthCam
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Saddle River, NJ
FULL_TIME
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Who We Are
EarthCam is the global leader in providing webcam content, technology and services. Founded in 1996, EarthCam provides live streaming video, time-lapse construction cameras, and Software-as-a-Service (SaaS) for AI-powered visual asset management, leveraged through our intuitive Control Center 8 dashboard which integrates with leading project management software. EarthCam leads the industry with the highest resolution imagery available, to empower building information modelling (BIM) and Virtual Design Construction (VDC) teams with actionable visual data. EarthCam's innovations include the world’s first outdoor gigapixel panorama camera system, and the first ever 5G construction camera. EarthCam has documented over a trillion dollars of construction projects around the world. The company is headquartered on a 10-acre campus in Northern New Jersey.
We are seeking a dedicated and results driven Network Operations Center Director join our growing organization.
Responsibilities
· Manage daily operations of an evolving support team for specialized equipment
· Lead a team to triage and diagnose issues with precision and speed
· Strive for 100% success at resolving downtime issues with extremely short cycles
· Create and implement escalation policies
· Prioritize resources effectively in a fast-paced environment
· Collaborate with Engineering & Client Services teams for continual troubleshooting and procedure improvement
· Train and mentor junior staff and technicians to provide industry-leading service
· Develop and manage knowledge database and skills matrix to reduce time to resolution
· Develop metrics to track trends in technical issues to catalog them for recognition
· Optimize current processes, remove obsolete ones, and create new SOPs to ensure customers success
· Provide feedback on technical support and proactively address emerging issues
· Lead a team to set customer and internal stakeholders’ expectations around resolutions and timelines
- 1 Month Ago
- Fiserv
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Berkeley Heights, NJ
FULL_TIME
- Calling all innovators – find your future at Fiserv.We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institu...
- 3 Days Ago
- myGwork - LGBTQ+ Business Community
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Berkeley Heights, NJ
FULL_TIME
- This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ business community. Calling all innovators - find your future at Fiserv.We're Fiserv, a global leader in Fint...
- 3 Days Ago
- Fiserv Solutions LLC
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Berkeley Heights, NJ
FULL_TIME
- Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial instit...
- 7 Days Ago
- Jefferies
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Jersey, NJ
FULL_TIME
- Job DescriptionSeeking a Senior Network Engineer to join the Network Engineering team. You will provide thorough, responsive service to all users and enjoy facing technical challenges, building, and e...
- 3 Days Ago
- DCM Infotech Limited
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Jersey, NJ
FULL_TIME
- Job Description Requirement for a Network Operations Engineer– expertise in SolarWinds / network operations Level 2/3 routings/switching Cisco environment Ensures SolarWinds NCM can properly back up c...
- 5 Days Ago
Network Operations Director jobs at Popular Companies
- Allied Universal®
-
Prineville, OR
- Overview When you join the Allied Universal® Technology Services, you are joining one of the fastest growing security sy...
- 6/12/2024 12:00:00 AM
- Super Soccer Stars
-
Wayne, PA
- WHO WE ARE: Soccer Stars of the Main Line was created to provide the best programming and service in the market for yout...
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- Super Soccer Stars
-
Villanova, PA
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- Pinnacle Group, Inc.
-
Wilkes-Barre, PA
- Our client is seeking an experienced Network Construction Lead (Fiber/OSP) for a long term contract opportunity in Wilke...
- 6/10/2024 12:00:00 AM
- DigitalC
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Cleveland, OH
- Job Description Job Description Position: Full Time, Exempt Job Title: Senior Network Field Technician Reports to: Head ...
- 6/10/2024 12:00:00 AM
- PMMC
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Charlotte, NC
- Job Title: Cloud Administrator Reports To: Director of Network Operations Department: Network Operations About The Team ...
- 6/9/2024 12:00:00 AM
- FLEETCOR
-
Wichita, KS
- Hotel Account Specialist What We Need Corpay is looking to hire a Hotel Account Specialist within our CLC division. This...
- 6/8/2024 12:00:00 AM
- Partnership HealthPlan of California
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Fairfield, CA
- Overview: To design, install, configure, implement, and support all aspects of infrastructure environments, providing te...
- 6/8/2024 12:00:00 AM