Network Operations Manager manages the daily operations of the organization's network infrastructure, including hardware, software, security, and services, to ensure it meets the organization's performance objectives. Implements policies and procedures that ensure compliance with industry standards and regulations, minimize downtime, and support efficient operations. Being a Network Operations Manager provides network administrators and technicians with training in the best practices and technologies. Ensures logging and documentation of daily network operations incidents and changes. Additionally, Network Operations Manager leads troubleshooting and resolution of routine network issues and conducts root cause analysis (RCA) to prevent recurrences and identify potential technological, training, or process improvements. Automates routine tasks using scripting or basic programs. Advises on budget expenditures to ensure required tools and equipment are procured and maintained. Typically requires a bachelor's degree. Typically reports to a director. The Network Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Network Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Manager - Operations
The Operations Manager leads multiple teams and ensures the safe, compliant and reliable operation of assets, equipment and processes within a geographic area. Ensures leadership and guidance provided to team members is aligned with mission, vision and strategy. Works with assigned team members to ensure timely maintenance on assets and utilization of safe work processes and procedures. Ensures operations and maintenance activities performed by team members are in compliance with all applicable company and regulatory requirements.
SUMMARY
This position is responsible for the safe, compliant and efficient operation of the Patterson location and Sea Robin East offshore system Sets priorities to accomplish tasks and outlines processes by which staff should accomplish assigned tasks. Decisions are guided by policies, procedures and business plan. Provides input on resource planning and policy development. Manages the performance of a team of technicians and/or business support staff. Coaches staff on performance, completes employee performance evaluations and recommends pay actions. Trains staff on department processes and procedures.
Essential Duties & Responsibilities:
Minimum Education & Experience:
Required Skills (External)
Knowledge, Skills, Abilities:
Working Conditions:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.