Network Planning Manager manages a team that plans, designs, evaluates, and optimizes network systems. Oversees network analysis initiatives to gather metrics like effectiveness, efficiency, and security and identify areas for improvement. Being a Network Planning Manager designs solutions to improve this performance. Communicates and collaborates with other organizational teams to design network solutions that align with organizational systems and objectives. Additionally, Network Planning Manager ensures networks are capable of adapting to new organizational initiatives and potential use cases. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Network Planning Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Network Planning Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
The Planning team is part of Customer Operations within International Consumer Banking and provides workforce products, technologies, scheduling, forecasting and real time support for Chase UK Contact Centre Operations.
As a Business Analysis & Reporting Manager – Planning Manager within the International Consumer – Service Operations Team, you will lead the Scheduling & Real-time teams. Your previous exposure to all Planning disciplines will be beneficial in shaping the future of these teams. You will focus on improving ways of working, stakeholder engagement, and quality outputs across all areas. This pivotal role, which is expanding in size and remit, reports directly to the Head of Planning.
Job responsibilities
Required qualifications, capabilities and skills
Preferred qualifications, capabilities, and skills
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