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Network Service Director jobs in Minnesota

Network Service Director directs the operations of the service delivery department for a telecommunications network. Ensures client service is prompt and accurate. Being a Network Service Director is responsible for the design of strategic service plans and promotion of the organization's products or services. May require a bachelor's degree in area of specialty. Additionally, Network Service Director typically reports to a top management. The Network Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Network Service Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

Recently Added Network Service Director jobs

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Customer Service Director
  • Anderson Trucking Service
  • St Cloud, MN FULL_TIME
  • ATS Specialized, Inc. is adding a Customer Service Director to their Leadership Team. The Customer Service Director will be responsible for overseeing the Customer Service Management team, as well as the CSR and National Account groups. The CSR Director will help develop and align company objectives and initiatives, implement systems and processes that support and enhance business results and customer satisfaction. Will be actively engaged with internal departments including Sales, Operations, and Pricing. Customer growth, retention, and development of best practices are critical.

    Scope of Opportunity

    • Establish and communicate sales strategies and goals, aligning employee effort in pursuit of department objectives; lead the sales team in building and managing customer relationships and meet/exceed targeted revenue and profit goals for the team.
    • Close new business and meet new customer generation goals while maintaining current accounts.
    • Negotiate and quote rates with customers, entering and recording all terms and conditions of shipment agreements in coordination with Sales Representatives.
    • Use a consultative sales process to build long-term relationships with customers and utilize product and service knowledge to articulate ATS’s value proposition to customers.
    • Monitor training, development, and incentive programs; evaluate them for effectiveness, and recommend ideas for improvements.
    • Ensure that quality, quantity, customer satisfaction, and financial commitments are met.
    • Perform metrics reporting and data analysis tasks to identify issues and opportunities for process improvements.
    • Collaborate with other managers to create and implement policies, procedures, goals, and objectives that align with company priorities. This includes but is not limited to network/lanes analysis, pricing, matrix review, and more.
    • Monitor customer growth and retention monthly.
    • Constantly attempt to increase the efficiency of freight hauled.
    • Act as a strategist for improvements, internal ATS relations management with other divisions on behalf of ATS Specialized, and market strategist for the group.
    • Maintain and develop the creation/maintenance/adherence to standard operating procedures (SOP’s) and control processes for development practices.
    • Develop strong working relationships with others throughout the entire organization; utilizing partnerships to maximize ATS results.
    • Manage the staff, budget, team goals and objectives, projects, processes, and support activities related to the team.
    • Plan, delegate, organize, and manage the workflow of staff members to ensure high performance.
    • Provide effective employee performance management utilizing SMART goals, constructive feedback, coaching for improvement, and progressive discipline.
    • Partner with Human Resources in the recruiting, interviewing, selection, onboarding, and training of new employees to create a positive candidate experience.
    • Serves as a role model and demonstrates, by their actions, ATS Mission, Vision, and Values in a consistent, effective, and reliable manner.
    • Support ATS’ culture by aligning actions, behaviors, performance, and decisions in accordance with the Company’s values as set forth in our All-Employee Competencies.
    • Carry out managerial and leadership responsibilities in accordance with ATS’ policies and applicable laws.
    • Perform key All-Director Responsibilities; Drive the Business Forward, Build the Bench Strength, Institute System Accountability, and Exhibit Organizational Leadership.

    Position Yourself for Success

    • Bachelor’s degree (B.A.) from a four-year college or university; 5 years related experience and/or training; or equivalent combination of education and experience in the transportation industry.
    • 3 years of director-level experience required.
    • Ability to proactively identify and communicate issues and propose and implement solutions for continuous improvement regarding processes, cost, profitability, and customer experience.
    • Strong business acumen with the ability to analyze data/situations and problem-solve promptly.
    • Extensive knowledge of modern sales methodologies, sales process, and the buyer’s journey alignment.
    • High adaptability and flexibility, including the ability to manage deadline pressure, ambiguity, and change, and committed to results and execution.
    • Strong employee performance management, training and coaching, recognition, and reward skills.
    • Strong organizational skills and ability to manage and prioritize workload in a fast-paced environment.
    • Must be a strategic thinker who is self-motivated and can make sound decisions.
    • Outstanding coordination, facilitation, consultation, and conflict resolution skills.
    • Must demonstrate a proactive commitment to ATS corporate values and the success of all staff.
    • Proficient in Microsoft Office (Word, Excel, and Outlook) required.
    • Excellent communication skills (written, listening and verbal).
    • Willing and able to travel infrequently, including overnight travel.

    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Physical Requirements (Office Related Positions)

    This position performs work primarily in an office setting.

    • Constantly in a stationary position and occasionally will move around.
    • Constantly operates a keyboard and mouse and constantly utilizes a computer monitor(s).
    • Constantly conversing with internal and external customers in person or via phone system.

    EEO and Affirmative Action Statement

    It is the policy of the ATS to provide for and promote equal employment opportunity in employment compensation and other terms and conditions of employment without discrimination based on age, race, creed, color, national origin, gender, sexual orientation, disability, marital status, Vietnam Era Veteran status, genetic predisposition, or carrier status.

    The ATS designated person for issues concerning Affirmative Action/Equal Employment Opportunity is Director of Human Resources at 320-255-7400.

    ATS is committed to assuring equal employment opportunity and equal access to services, programs and activities for individuals with disabilities. It is the policy of the ATS to provide reasonable accommodation to a qualified individual with a disability to enable such individual to perform the essential functions of the position for which he/she is applying or in which he/she is employed.

    The policy applies to all employment practices and actions. It includes, but is not limited to, recruitment, job application process, examination and testing, hiring, training, disciplinary actions, rate of pay or other compensation, advancement, classification, transfer, reassignment and promotions.
  • 10 Days Ago
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Service Technician $18
  • The Job Network
  • East Grand Forks, MN FULL_TIME
  • Position:Service Tech Fulltime $18.00 hrLocation:East Grand Forks, MNGeneral Job Description:Express Employment Professionals is helping a local client find a Service Technician to service and deliver...
  • 6 Days Ago
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Entry Level Customer Service
  • LaSalle Network
  • Waite, MN FULL_TIME
  • Do you want the opportunity to use your education and skills to get amazing experience within the healthcare field? Our client, a nationally recognized company, rewards teamwork, quality and innovatio...
  • 6 Days Ago
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Service Tech Fulltime $18.00 hr
  • The Job Network
  • East Grand Forks, MN FULL_TIME
  • Position:Service Tech Fulltime $18.00 hrLocation:East Grand Forks, MNGeneral Job Description:Express Employment Professionals is helping a local client find a Service Technician to service and deliver...
  • 2 Days Ago
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Funeral Director
  • Pedersen Funeral & Cremation Service
  • Morris, MN FULL_TIME
  • Pedersen Funeral & Cremation Service and Starbuck Funeral Home our located in our Morris, MN and Starbuck, MN communities. We are adding a Licensed Funeral Director to our team. Our Funeral Directors ...
  • 1 Day Ago
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Director of Maintenance
  • Anderson Trucking Service
  • St Cloud, MN FULL_TIME
  • SummaryThe Director of Maintenance leads and develops ATS Maintenance Personnel, Facilities, and Terminal Yards across multiple locations. This role requires a highly motivated and engaged individual,...
  • 10 Days Ago
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Network Service Director jobs at Popular Companies

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Audit Director, Payments Network (Hybrid)
  • Capital One
  • New Haven, CT
  • NYC 299 Park Avenue (22957), United States of America, New York, New York Audit Director, Payments Network (Hybrid) Capi...
  • 6/10/2024 12:00:00 AM
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Audit Director, Payments Network (Hybrid)
  • Capital One
  • Atlantic City, NJ
  • NYC 299 Park Avenue (22957), United States of America, New York, New York Audit Director, Payments Network (Hybrid) Capi...
  • 6/10/2024 12:00:00 AM
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Audit Director, Payments Network (Hybrid)
  • Capital One
  • Washington, DC
  • NYC 299 Park Avenue (22957), United States of America, New York, New York Audit Director, Payments Network (Hybrid) Capi...
  • 6/10/2024 12:00:00 AM
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Audit Director, Payments Network (Hybrid)
  • Capital One
  • Dover, DE
  • NYC 299 Park Avenue (22957), United States of America, New York, New York Audit Director, Payments Network (Hybrid) Capi...
  • 6/10/2024 12:00:00 AM
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Audit Director, Payments Network (Hybrid)
  • Capital One
  • Charlottesville, VA
  • NYC 299 Park Avenue (22957), United States of America, New York, New York Audit Director, Payments Network (Hybrid) Capi...
  • 6/10/2024 12:00:00 AM
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Audit Director, Payments Network (Hybrid)
  • Capital One
  • Fredericksburg, VA
  • NYC 299 Park Avenue (22957), United States of America, New York, New York Audit Director, Payments Network (Hybrid) Capi...
  • 6/10/2024 12:00:00 AM
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Audit Director, Payments Network (Hybrid)
  • Capital One
  • Richmond, VA
  • NYC 299 Park Avenue (22957), United States of America, New York, New York Audit Director, Payments Network (Hybrid) Capi...
  • 6/10/2024 12:00:00 AM
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Director of Networking
  • Insight Global
  • Director of Network Services and Engineering Must be in Nashville, TN - Hybrid schedule of 3 days onsite Requirements: 1...
  • 6/7/2024 12:00:00 AM
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About Minnesota

Minnesota (/ˌmɪnɪˈsoʊtə/ (listen)) is a state in the Upper Midwest and northern regions of the United States. Minnesota was admitted as the 32nd U.S. state on May 11, 1858, created from the eastern half of the Minnesota Territory. The state has a large number of lakes, and is known by the slogan the "Land of 10,000 Lakes". Its official motto is L'Étoile du Nord (French: Star of the North). Minnesota is the 12th largest in area and the 22nd most populous of the U.S. states; nearly 60% of its residents live in the Minneapolis–Saint Paul metropolitan area (known as the "Twin Cities"). This area i...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Network Service Director jobs
$147,422 to $197,361

Most Popular Cities in Minnesota for Network Service Director Jobs

What does a Network Service Director do?

Network Service Director in Benton Harbor, MI
Does that entry refer to NETWORK SERVICE on one particular (unspecified) machine? To judge by the icon, the permissions are technically for a NETWORK SERVICE group, rather than than a NETWORK SERVICE user.
January 28, 2020
Network Service Director in Baton Rouge, LA
Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services.
February 15, 2020
Network Service Director in Poughkeepsie, NY
Understand how IBM is providing a multi-network WAN (Hybrid/SD-WAN) solution for customers to meet technical and commercial requirements.
December 11, 2019