Network Service Representative jobs in Oregon

Network Service Representative identifies and resolves customer issues regarding service or billing. Addresses issues of telecommunication or cable service interruption, billing inquiries, and billing discrepancies. Being a Network Service Representative may be responsible for promoting products or services. May require a bachelor's degree. Additionally, Network Service Representative typically reports to a supervisor or manager. To be a Network Service Representative typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

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Customer Service Representative I
  • The Job Network
  • McMinnville, OR FULL_TIME
  • Job Summary

    Performs routine semi-technical and/or clerical duties in direct support of department functions. Responds toagent/policyholder calls related to Personal Lines products through the PL Agency Service Center and respondto agent and customer billing calls for both Personal and Commercial Lines.

    ESSENTIAL FUNCTIONS

    • Respond to calls received through the PL Agency Service Center and/or Claim Service Center within the established scope of authority and as directed by the Supervisor or Manager.
    • Direct calls to the appropriate person, unit or department. Take messages and call or e-mail informationto specific individuals.
    • Return calls to agents and customers as soon as possible but no later than the established serviceexpectations.
    • Review and evaluate problem inquiries from agents, policyholders and Remote offices. Performnecessary research, make corrections or forward to the proper person or department for handling.
    • Review, write, update, and edit processing procedures as directed.
    • Interacts with other departments, agents and customers to provide information, assistance and superiorservice.
    • Correspond via telephone, e-mail, fax and/or internet with customers, staff, or agents.
    • Meets agreed upon goals and objectives in a timely manner.
    • Arrives to work, meetings, appointments, and other work-related functions on time and as scheduled.
    • May receive and record First Notice of Loss and assign to appropriate adjuster with pertinent coveragesopened.
    • Work on Special Projects, including participating on project and testing teams for the division
    • Provide customer service and assistance to Agents and Insured’s via Claims/Agency Call Center/BillingLine, IBQ, BizLink and EZLink.
    • Review Claim Coverages and process small claims after determining coverage and utilizing calculationsto determine amount to be paid on small first party claims.
    • Coordinate transcribed recorded statements and other necessary material with third party vendors.
    • Answer Customer Service ACD lines for both Policy, Billing and Claims.

    MINIMUM QUALIFICATIONS

    • Minimum 3 years relevant experience or any equivalent combination of education, training andexperience that demonstrates the knowledge of applicable technical principles, processing policies andprocedures that encompass function of department.
    • Previous experience using a 10-key calculator and dictating machines.
    • Proficient in Microsoft Office products.
    • Proven ability to analyze data and work independently to reach decisions regarding available courses ofaction.
    • Demonstrated effective verbal, written, and communication skills. Monday - Friday onsite. 8:30am-5pm

    $18.25/hour

    #MacAdmin PandoLogic. Keywords: Customer Service Representative, Location: Mcminnville, OR - 97128
  • 2 Days Ago

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Customer Service Representative
  • Fix Network World
  • Tigard, OR FULL_TIME
  • For over 75 years Speedy Glass has worked tirelessly to deliver the best service and top-tier products to our customers. As an established industry leader certified by the Auto Glass Safety Council, w...
  • 5 Days Ago

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Member service representative
  • InterDent Service Corporation
  • Salem, OR FULL_TIME
  • Member Service Representatives wear countless hats. As the gatekeeper of the dental offices, their hospitable and engaging personalities open the door for patients and keep them returning with their f...
  • 20 Days Ago

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Customer Service Representative
  • CSC (Corporation Service Company)
  • Salem, OR FULL_TIME
  • Customer Service Representative Salem, OR Onsite Mon-Fri 9am-6pm If you’ve worked in the retail, hospitality, or restaurant industries, you know what it takes to keep customers happy and satisfied. Th...
  • 2 Months Ago

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Strategic Partnership Manager: Regional Educator Network
  • Clackamas Education Service District
  • Clackamas, OR FULL_TIME
  • JobID: 1300 Position Type: Manager/Manager Date Posted: 10/26/2023 Location: Teaching & Learning Date Available: As soon as practical Closing Date: 11/09/2023 Strategic Partnership Manager, Regional E...
  • 21 Days Ago

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CONTACT REPRESENTATIVE / CUSTOMER SERVICE -- IRS
  • Internal Revenue Service
  • Portland, OR FULL_TIME
  • Use your customer service and administrative experience or your bachelor’s degree (any major) to qualify for an entry-level Internal Revenue Service Contact Representative employment opportunity. Oppo...
  • 2 Months Ago

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Customer Service Rep
  • LoanMax Title Loans
  • Concord, NH
  • LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrow...
  • 6/12/2024 12:00:00 AM

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Customer Service Rep
  • LoanMax Title Loans
  • Nashua, NH
  • LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrow...
  • 6/12/2024 12:00:00 AM

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Customer Service Rep
  • LoanStar Title Loans
  • Grand Prairie, TX
  • Loan Star Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borr...
  • 6/11/2024 12:00:00 AM

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Dental Network Service Representative
  • Highmark Health
  • Jefferson City, MO
  • **Company :** United Concordia Dental **Job Description :** JOB SUMMARY ******* **Due to Department of Defense (DOD) con...
  • 6/10/2024 12:00:00 AM

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Dental Network Service Representative
  • Highmark Health
  • Des Moines, IA
  • **Company :** United Concordia Dental **Job Description :** JOB SUMMARY ******* **Due to Department of Defense (DOD) con...
  • 6/10/2024 12:00:00 AM

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Dental Network Service Representative
  • Highmark Health
  • Madison, WI
  • **Company :** United Concordia Dental **Job Description :** JOB SUMMARY ******* **Due to Department of Defense (DOD) con...
  • 6/10/2024 12:00:00 AM

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Dental Network Service Representative
  • Highmark Health
  • Bismarck, ND
  • **Company :** United Concordia Dental **Job Description :** JOB SUMMARY ******* **Due to Department of Defense (DOD) con...
  • 6/10/2024 12:00:00 AM

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Dispatch Services Rep / Customer Service Representative
  • Pronto Heating & Air Conditioning
  • Minneapolis, MN
  • Pronto Heating & Air Conditioning of Edina, MN is on the hunt for a full-time Dispatch Services Rep / Customer Service R...
  • 6/9/2024 12:00:00 AM

Oregon (/ˈɒrɪɡən/ (listen) ORR-ih-gən) is a state in the Pacific Northwest region on the West Coast of the United States. The Columbia River delineates much of Oregon's northern boundary with Washington, while the Snake River delineates much of its eastern boundary with Idaho. The parallel 42° north delineates the southern boundary with California and Nevada. Oregon is one of only four states of the continental United States to have a coastline on the Pacific Ocean. Oregon was inhabited by many indigenous tribes before Western traders, explorers, and settlers arrived. An autonomous government ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Network Service Representative jobs
$33,091 to $40,988

Network Service Representative in Chillicothe, OH
The Bomi Group also offers its clients a dedicated team of Customer Service representatives.
December 17, 2019
Network Service Representative in Salisbury, NC
The Customer Service department is monitored by an in-house IT system and is assessed periodically by customer satisfaction questionnaires issued to our clients.
December 07, 2019