New Accounts Representative jobs in the United States

Overview:

The Accounts Receivable/Accounts Payable Representative is a vital member of our team, supporting the finance and administrative functions with a variety of tasks, including bank deposits, claims entry and management, invoice processing, monthly resident allowance sheet reconciliation, payment posting, and utilizing Excel for financial data management. This role requires an individual with exceptional organizational skills, advanced Excel knowledge, and a strong background in claims management. Additionally, this position demands excellent phone and communication skills to effectively liaise with clients, insurance companies, and internal departments.

Accounts Payable:

• Support the current AP representative and act as a backup when necessary.

• Accurately process vendor invoices, ensuring correct coding and approvals.

• Prepare deposits.

• Assist with month-end closing procedures and reporting.

Accounts Receivable:

• Generate various types of billing for Mental Health & Traumatic Brain Injury services.

• Monitor receivables to ensure timely collections and follow up on overdue accounts.

• Process payments through checks, ACH, and credit card transactions.

• Reconcile customer statements and address billing issues.

• Maintain detailed records of customer interactions and transactions.

• Proactively manage and track overdue accounts.

• Communicate with customers to resolve pending payment issues.

• Assist with month-end closing procedures and reporting.

Process Improvement and Compliance:

• Identify and recommend improvements to enhance efficiency and accuracy in AP/AR processes.

• Document process improvements, support audit activities, and help develop and implement accounting policies and procedures.

• Ensure compliance with internal controls.

Education:

• High school diploma or GED required.

Experience:

• Previous experience in an administrative or support role within finance or accounting, particularly with responsibilities in claims management.

• Demonstrated ability to use Excel for financial tasks and data management.

• Proven track record of effective communication and customer service skills, especially over the phone.

Skills:

• Advanced skills in Excel, including formulas, pivot tables, and data visualization.

• Strong problem-solving, negotiation, and interpersonal skills.

• Ability to work both independently and as part of a team.

• Adaptability to changing priorities and new challenges, with a proactive approach to learning and development.

Job Type: Full-time

Pay: From $35,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Weekends as needed

Ability to Commute:

• Coopersburg, PA 18036 (Required)

Ability to Relocate:

• Coopersburg, PA 18036: Relocate before starting work (Required)

Work Location: In person