Night Auditor oversees and coordinates front office operations during the hotel overnight shift. Reconciles all hotel cashier transactions, ensures the accuracy of folio billing, posts revenue to appropriate accounts, and compiles various management reports. Being a Night Auditor checks guests in and out, answers front desk telephone and resolves guest service and billing issues as needed. May require an associate degree. Additionally, Night Auditor typically reports to a manager or head of a unit/department. The Night Auditor works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Night Auditor typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
TownePlace Suites by Marriott of Ames is currently hiring multiple positions ranging from a Part-Time Front Desk Associate from 11PM to 7AM
Essential Job Functions
The ideal candidate: Must be willing to go above and beyond for our guest, be positive, detail oriented, able to multi-task, self starter, and experienced in the service industry, customer service oriented and a team player. The Front Desk Agent is the bridge between all departments and must possess excellent problem resolutions skills and the ability to defuse guest situations effectively. Professionalism is a required at all times.
Shifts include: 11PM-7AM Shifts may vary based on scheduling needs and will include weekends and holidays.
The Physical Requirements:
Job Type: Part-time
Benefits:
Schedule:
Work setting:
Work Location: In person