Nurse Manager - Phone Triage manages the day-to-day operation of a nurse triage call center and implements established policies, procedures, and service models. Uses performance and quality standards to achieve and maintain required care delivery levels. Being a Nurse Manager - Phone Triage monitors operations with call data analysis to identify trends, measure productivity, and respond to increases in demand for services. Conducts recruitment and selection activities to maintain optimum levels of nursing staff. Additionally, Nurse Manager - Phone Triage ensures compliance with nursing staff standards for competencies, assessments, licensure, certifications, and other annual training. Responds to escalated problems and may provide patient care evaluations and recommend responses. Typically requires a bachelor's degree in nursing. Requires Registered Nurse (RN). Typically reports to a director. The Nurse Manager - Phone Triage manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Nurse Manager - Phone Triage typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Join our team as a day shift, full-time, Interventional Cardiology HOPD Registered Nurse in Albuquerque, NM
Fulfilling your purpose begins here:
People First, Always. Here’s how we take care of our people:
Your team is bigger than your department:
The Registered Nurse responsible and accountable for the practice of Professional Nursing, to include patient care and staff management assigned to the RN in his/her charge. May serve in the role of Charge Nurse and is accountable for professional practice. Adheres to policies and procedures and regulations to ensure compliance and patient safety.
Job Requirements:
Preferred Job Requirements: