Nurse Supervisor - Phone Triage supervises the day-to-day operations and coordinates activities of nursing teams in a nurse triage call center. Plans work schedules and monitors call levels to ensure sufficient staffing and adherence to protocols. Being a Nurse Supervisor - Phone Triage responds to escalated problems and may provide patient care evaluations and guidance to nurses. Typically requires a bachelor's degree in nursing. Additionally, Nurse Supervisor - Phone Triage requires Registered Nurse (RN). Typically reports to a manager or head of a unit/department. The Nurse Supervisor - Phone Triage supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Nurse Supervisor - Phone Triage typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Broward Health Corporate Spectrum
Shift: Shift 1
FTE: 0.900000
Summary:
Gathers patient information to assess patients' chief complaint to determine the nature and urgency of health care needs and refers to the appropriate level of care. Gathers information for assessment of the patient's signs and symptoms in accordance with established decision-support triage software and nursing judgment to determine appropriate disposition for optimal patient care. Provides health information in accordance with organizational policies and regulations.
Education:
Essential:
* Associate
Education specialization:
Essential:
* in a Nursing Program from an Accredited School of Nursing
Experience:
Essential:
* Three Years
Credentials:
Essential:
* Registered Nurse
* Basic Life Support
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