Nurse Supervisor - Phone Triage supervises the day-to-day operations and coordinates activities of nursing teams in a nurse triage call center. Plans work schedules and monitors call levels to ensure sufficient staffing and adherence to protocols. Being a Nurse Supervisor - Phone Triage responds to escalated problems and may provide patient care evaluations and guidance to nurses. Typically requires a bachelor's degree in nursing. Additionally, Nurse Supervisor - Phone Triage requires Registered Nurse (RN). Typically reports to a manager or head of a unit/department. The Nurse Supervisor - Phone Triage supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Nurse Supervisor - Phone Triage typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
HealthReach Community Health Centers, located in Central and Western Maine, seeks a Triage Nurse who will be responsible for telephone triage for several outpatient offices. This involves history taking, assessment, and treatment planning performed via phone and in collaboration with office staff and clinicians. The candidate is expected to be a strong patient advocate who connects the patient to the care team, streamlining patient care and improving experience and outcomes.
Must have the ability to navigate an electronic health record. manage patient scheduling and intra-office communication software. Qualifications: Registered Nurse with 3 years of relevant work experience. Must be self-directed and able to work independently but interact and coordinate with all members of the patient care team as appropriate. The selected candidate will receive a pension plan with employer match.
Please send resume to: Human Resource Director, 10 Water Street, Waterville, ME 04901, Fax 660-9901, E-mail: Personnel@HealthReach.org.
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Work Location: In person