Nursing Education Coordinator - Home Care jobs in Pennsylvania

For over 35 years, Preferred Home Health Care & Nursing Services has been providing compassionate and dependable medical and non-medical home health care services throughout New Jersey, Pennsylvania, and Delaware. Through our quality care, we help our clients with the medical, physical, and emotional strain that comes when home health care is needed the most.

Preferred is hiring a client services coordinator for our Bala Cynwyd, PA office. The client services coordinator is responsible for the staffing operations of the office and assisting in maintaining compliance with all regulatory and accrediting standards for home health care staffing.

Duties of Position

• Responsible for the coordination of client visits, maintenance, and upkeep of scheduling records
• Communicate scheduling changes between office and field staff accurately and on a timely basis
• Act as a liaison between clients and scheduled staff to communicate changes and needs

Responsibilities of Position

• Deliver superior customer service to clients and field staff to ensure quality home health care service is provided
• Focus on managing the coordination of client services and emergent scheduling issues
• Build lasting relationships with clients, referral sources, payers, and community organizations
• Manage caseload while proactively growing it by adapting to strategic initiatives set by management
• Provide recommendations to management for improved results based on current business trends and feedback
• Develop strong, communicative relationships with the team
• Position is guided by goals and deadlines, which requires excellent organization and time management skills
• Ability to handle on-call, which is after work hours
• Perform other duties as assigned by the supervisor

Qualifications

• Bachelor’s degree is required
• Seasoned professional with proactive, critical-thinking skills; must be able to resolve issues, collaborate with a team, and understand the need for accurate and timely communication and escalation
• At least one year of scheduling experience preferred
• Prior medical office, home care, or facility staffing experience preferred
• Prior supervisory experience is a plus
• Ability to multitask in a high-pace environment while meeting deadlines
• Ability to communicate well, both verbally and in writing
• Working knowledge of, or proficient in, Microsoft office applications, and quick-to-learn proprietary software package

Preferred Perks*

• Personal Time Off
• Health Insurance, Dental, and Vision Plans
• Supplemental Insurance
• 401K Retirement Plan
• Survivor Benefits
• Parental Leave
• 529 College Savings Plan

EOE

* Preferred reserves the right to make changes to these offerings and policies at any time.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• home care staffing: 1 year (Preferred)

Ability to Commute:

• Bala Cynwyd, PA 19004 (Required)

Work Location: Hybrid remote in Bala Cynwyd, PA 19004