Online Banking Specialist jobs in North Carolina
Online Banking Specialist administers and supports online banking products, including ATMs, debit and credit cards, and online bill-paying services. Responds to all customer issues and inquiries about online tools and products. Being an Online Banking Specialist performs clerical and data entry tasks required to administer and process online banking transactions and create new accounts. Requires a high school diploma. Additionally, Online Banking Specialist typically reports to a supervisor or manager. The Online Banking Specialist works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Online Banking Specialist typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added Online Banking Specialist jobs
Banking Operations Specialist
- The Mom Project
-
Charlotte, NC
FULL_TIME
-
Our Customer is an American financial services and digital payments company based in San Francisco, California. They’re working to help their diverse audiences — sellers, individuals, artists, fans, developers, and all the people in between — overcome barriers to access the economy.
We are seeking a Banking Operations Specialist on a contract basis who will support the Customer’s business needs. This role is 100% remote on the East Coast and candidates must be located in Delaware, Florida, Georgia, Massachusetts, Maryland, Maine, North Carolina, Virginia, or Vermont.
What You’ll Do:
Responsible for responding to inquiries via CRM tools via phone and email
Complete daily cases through the utilization of a standard operating procedure, and identify/analyze trends to suggest improvements for the program
Understand escalation paths to triage a seller's needs and mitigate risk
Answer customer questions regarding business documents or current loan information
Maintain or exceed established service level agreements and guidelines for the resolution of queued transactions to minimize potential revenue losses
Identify, document, and follow up with teams on product bugs and features
Advocate for the seller community by identifying trends in issues and suggesting improvements to policies and products
Participate in ongoing training to maintain current knowledge of the Bank Secrecy Act/Anti-Money Laundering (BSA/AML) and perform BSA/AML responsibilities as needed within the role
Effectively work in a remote or distributed work environment and collaborate with team members through internal messaging tools and video conferencing
Suggest improvements for content on the Support Center and in macros
Must Haves:
1 years of professional experience working within a financial institution, payment service provider, or experience in a direct customer-facing environment
Interest in implementing feedback and dedicated to the improvement of your skills and work
Flexibility to adapt and desire to collaborate with others on multiple assignments
Analytic, written, and verbal communication skills
A desire to help achieve new milestones and improve the customer experience
Experience in direct customer-facing roles
Proficiency with technical tools, such as Google and Microsoft Suite, and Slack
Customer Relationship Management (CRM) software experience is preferred
Education:
Bachelor’s Degree preferred
Hours & Location:
M-F, 40 hours/week. This position is 100% remote on the East Coast and candidates must be located in Delaware, Florida, Georgia, Massachusetts, Maryland, Maine, North Carolina, Virginia, or Vermont.
All applicants applying for U.S. job openings must be legally authorized to work in the United States and are required to have US residency at the time of application.
Perks are available through our 3rd Party Employer of Record (Available upon completion of the waiting period for eligible engagements)
Health Benefits: Medical, Dental, Vision, 401k, FSA, Commuter Benefit Program
Please note : In order to create a safe, productive work environment, our client is requiring all contractors who plan to be onsite to be fully vaccinated according to the CDC guidelines. Prior to coming into their offices, contractors will be required to attest that they are fully vaccinated. - 16 Days Ago
Customer Banking Specialist Townsville
- Commonwealth Bank of Australia
-
Townsville, NC
PART_TIME
- Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster - Monday to Friday 12 - 4pm Do work that matters As the public face of CommBan...
- 18 Days Ago
Online Travel Specialist (REMOTE)
- FeyerAssociates INC
-
Charlotte, NC
PART_TIME
- Exciting Remote Travel Booking OpportunityAre you a motivated individual looking for an exciting work-from-home opportunity? We're offering a chance to join our team as an Online Travel Specialist. No...
- 5 Days Ago
Online Travel Specialist (REMOTE)
- FeyerAssociatesOnline
-
Charlotte, NC
FULL_TIME
- Exciting Remote Travel Booking OpportunityAre you a motivated individual looking for an exciting work-from-home opportunity? We're offering a chance to join our team as an Online Travel Specialist. No...
- 5 Days Ago
Online Marketing Specialist
- Practis
-
Charlotte, NC
FULL_TIME
- For over 25 years, Practis has been a leader in providing comprehensive digital marketing solutions to the healthcare industry. By using combination of technology, award winning designs, and dedicated...
- 7 Days Ago
Online Sales Specialist
- PulteGroup
-
Raleigh, NC
FULL_TIME
- IntroductionHow would you like to be a part of a team that has been providing the American Dream of homeownership to families for more than 60 years? PulteGroup is a FORTUNE 500 company and one of Ame...
- Just Posted
Online Banking Specialist jobs at Popular Companies
Private Banking Assistant
- Bank OZK
-
Little Rock, AR
- Private Banking Assistant + Job ID: 13751 + Functional Area: Private Client Group + Position Type: Full-Time Regular + E...
- 6/11/2024 12:00:00 AM
Floating Community Banking Specialist / Universal Banker
- Frederick County Bank
-
Biglerville, PA
- Come join our team!!!! Founded in 1857 we are a highly successful community bank where collaboration and teamwork are ke...
- 6/11/2024 12:00:00 AM
Key Private Bank - Executive Assistant
- KeyBank
-
Naples, FL
- Location: 3777 Tamiami North - Naples, Florida 34103 Job Description Summary: Provide high-level administrative support ...
- 6/10/2024 12:00:00 AM
Floating Community Banking Specialist / Universal Banker
- ACNB BANK
-
Biglerville, PA
- Job Description Job Description Come join our team!!!! Founded in 1857 we are a highly successful community bank where c...
- 6/10/2024 12:00:00 AM
Universal Banker
- MidWestOne Bank
-
Cedar Rapids, IA
- Overview: At MidWestOne, our people are number one in everything we do. We are a community bank with a culture based on ...
- 6/7/2024 12:00:00 AM
Universal Banker
- MidWestOne Bank
-
Burlington, IA
- Overview: At MidWestOne, our people are number one in everything we do. We are a community bank with a culture based on ...
- 6/7/2024 12:00:00 AM
Universal Banker
- MidWestOne Bank
-
Hugo, MN
- Overview: At MidWestOne, our people are number one in everything we do. We are a community bank with a culture based on ...
- 6/7/2024 12:00:00 AM
Market Executive- Middle Market Banking- Executive Director
- JPMorgan Chase
-
Phoenix, AZ
- You are customer focused, enjoy building relationships, leading teams and providing financial advice to your clients. A ...
- 6/7/2024 12:00:00 AM
About North Carolina
North Carolina (/ˌkærəˈlaɪnə/ (listen)) is a state in the southeastern region of the United States. It borders South Carolina and Georgia to the south, Tennessee to the west, Virginia to the north, and the Atlantic Ocean to the east. North Carolina is the 28th-most extensive and the 9th-most populous of the U.S. states. The state is divided into 100 counties. The capital is Raleigh, which along with Durham and Chapel Hill is home to the largest research park in the United States (Research Triangle Park). The most populous municipality is Charlotte, which is the second-largest banking center in...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Online Banking Specialist jobs
$38,042 to $48,866
Most Popular Cities in North Carolina for Online Banking Specialist Jobs
What does an Online Banking Specialist do?
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