Operations Director jobs in Montana
Operations Director directs and manages the day-to-day activities of an organization's operations, typically through subordinate operations managers. Implements company policies, procedures and initiatives. Being a Operations Director evaluates and enhances current operational systems. Monitors performance against operational goals and develops reporting and auditing processes used to analyze operational effectiveness. Additionally, Operations Director coordinates operations with other functions. Requires a bachelor's degree. Typically reports to a director. The Operations Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Operations Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Recently Added Operations Director jobs
Director of Operations
- Bullhook Community Health Center
-
Havre, MT
FULL_TIME
-
Bullhook Community Health Center (BCHC) is an equal opportunity employer. BCHC shall, upon request, provide reasonable accommodations to otherwise qualified individuals with disabilities.
Job Title: Director of Operations
Department: All
Supervisor: C-Suite
Supervises: Behavioral Health Coordinator, Medical Coordinator, Dental Coordinator, Front Manager, Quality Manager, Patients Account Manager, Marketing, Janitorial
Salary Range: $71,271.00 - 101,615.40
Job Overview
The Director of Operations (DOO) leads the vision of Bullhook Community Health Center (BCHC) with oversight and support to department managers and coordinators to ensure goals and objectives are met. In partnership with the CEO, CBHO and CFO, the DOO explores and implements opportunities to expand services to reach a wider patient population. The DOO oversees the clinical optimization, and data analytics team. The DOO also assists in the planning, development, and direction of Patient Centered Medical Home (PCMH) processes and procedures to ensure ongoing certification and successful performance on quality data metrics for QA/QI, PCMH and UDS performance measures and oversees the development and implementation of Quality Assurance/Quality Improvement programs.
Integrity And Trust
All employees will exhibit the following behavioral traits:
Individual is widely trusted and can present information and discuss situations in an appropriate and helpful manner, keeps confidences, admits mistakes, doesn’t misrepresent him/herself for personal gain. Is respectful in action and communication with clients, patients and staff.
Mission Integration
Adheres to the organization’s mission during times of ease or challenge, is dedicated to the expectations and requirements of the mission and vision, acts in line with the values identified by BCHC.
Team Relations
Understands and supports the team approach and integrated model of BCHC. Is seen as a team player, cooperative and supportive of his/her coworkers, practices what he/she preaches. Can be candid with peers and fosters open dialogue. Creates a feeling of belonging on the team and holds self and team accountable to those behaviors.
Essential Job Responsibilities- Works collaboratively with members of C-Suite to assure achievement of annual business and strategic goals and objectives.
- Seeks to improve and implement the strategic plan for operations.
- Works collaboratively with the C-Suite, Behavioral Health Coordinator, Medical Coordinatorr and Dental Coordinator to oversee daily operations of clinic.
- Works collaboratively with the CFO to identify needs and develop operational budgets.
- Works collaboratively to monitor and improve processes and outcomes of care.
- Provides leadership and supervision to the following positions: Behavioral Health, Medical, Dental, Front Manager, Data Analytics, Patient Accounts, Marketing and Janitorial.
- Assists with BCHC’s Quality Improvement, Emergency Preparedness, and Risk Management programs.
- Assists with efforts for corporate compliance, risk management and quality improvement, including PCMH certification.
- Works collaboratively with the Behavioral Health Coordinator, Medical Coordinator and Dental Coordinator in monitoring the clinical performance of the EHR; oversees updating the systems and testing and implementation of new components; identifies priorities for new EHR initiatives.
- Ensures all regulatory and/or grant related training requirements are met and documented.
- Maintains knowledge of current resources, legislative, and program changes relevant to PCMH and QI/QA initiatives.
- Works collaboratively with C-Suite to ensure compliance with Health Resources and Services Administration Section 330 Grant Funding (HRSA) requirements and reporting; including Uniform Data System (UDS), budget period renewals, audits, Federal Financial Report (FFR) and any other submissions required for compliance.
- Provides Operations reports for the BCHC Board of Directors regarding the activities of BCHC.
- Assists with coordination of training and orientation to the new staff within the first week of hire with continual training and supervision to new staff during their 6-month orientation period.
- Monitors workload and recommends increased or decreasing staffing levels to accommodate quality patient services.
- Reviews workflows for efficiency.
- Assists with chart reviews.
- Works closely with the C-Suite, Medical Coordinator, Dental Coordinator and Clinic Manager to ensure alignment with BHCH goals and objectives.
- Works closely with Human Resource Coordinator to ensure personnel policies are implemented in all BHCH programs.
- Performs duties with accuracy and punctuality.
- Assists in preparing grants to expand funding opportunities.
- In partnership with the CEO, CMO, CBHO and CFO, explores and implements opportunities to expand services to reach a wider demographic while meeting the HRSA requirements and maintaining financial solvency.
- Assist in the development and review of policies and standard operating procedures and assure all staff adhere to them to improve patient care and utilization of health center resources.
- Oversees and assists with various personnel actions including, but not limited to, training, competencies, performance appraisals, monitoring time and attendance, and vacation schedules to ensure the clinic operates in an efficient manner and patients receive high quality customer service.
- Responds to complaints/grievances from employees, applicants, or others as appropriate in their position. Investigates complaints and identifies corrective actions.
- Remain knowledgeable of support staff’s roles and responsibilities, as well as all areas of practice to provide continuity of services during position vacancies; maintains work schedules for all staff.
- Provides leadership, conflict resolution, motivation and promotes team work of employees in achieving agency goals.
- Familiarity with, adheres to, and ensures employee manuals, job descriptions, BHCH policies and procedures, manuals, OSHA, HIPAA, and CLIA regulations are maintained and followed by every staff member.
- Responsible for completing various special projects/events, which may require reviewing and analyzing information, identifying problems, recommending solutions and writing reports.
- Performs a variety of other duties as assigned; which may include but are not limited to: directing or participating in special projects and events, conducting research, representing BHCH at meetings and conferences, and attending continuing education and training events.
Knowledge and understanding of:- Healthcare leadership and management principles.
- State of Montana’s budgeting, accounting policies and regulations.
- Principles and procedures of accounting and budgeting.
- Federal grant regulations pertaining to Community Health Centers.
- Medicaid and Medicare billing practice.
- Medical and dental insurance billing.
- Best practice in patient collections.
- Supervisory principles and practices.
- Human Resource policies and procedures and related state and federal statutes.
- Safety procedures and practices.
- Healthcare and governmental financial management.
- Grant writing with thorough researching, developing, and monitoring skills.
- Personnel administration.
- Decision making and effectively problem solving.
- Decision making which may have moderate to major impact on the operation of program and/or agency.
- Effective communication and presentation skills with diverse populations and demographic backgrounds.
- Establishing effective working relationships with other BCHC departments, employees, Federal and State agencies, private agencies, and the general public.
- Working independently and being self-motivated while performing job requirements.
- Time management and organization.
- Computer use to manage data to meet essential job requirements.
- Customer service.
- Effective written and verbal communication.
- Intermediate to advanced skills in Microsoft 365 Windows, Internet.
- Provide leadership.
- Maintain confidentiality.
- Work independently and plan projects.
- Communicate effectively orally and in writing.
- Observe required work hours.
- Demonstrate punctuality.
- Adapt to changes in the work environment, managing competing demands, changes approach or method to best fit the situation.
- Deal with frequent change, delays and or unexpected events.
- Work flexible schedule to accommodate organizational needs, may include some evening or weekend hours.
- Adhere to a high degree of confidentiality and sensitivity towards patients involved.
- Work independently with little direction but also work as a team.
- Read and comprehend materials.
- Analyze and compile information.
- Occasionally lift up to 50 pounds.
- Pass a criminal background check.
- Meet established timelines and/or deadlines.
- Observe established lines of authority.
- Identify problems that adversely affect the organization and its functions.
- Offer suggestions for improvements.
Education/Training:- Bachelor’s Degree in business, administration, healthcare or closely related field with two (2) years of experience in healthcare administration required and Master’s degree preferred.
- Experience in a Federally Qualified Health Center or Healthcare setting preferred.
- Valid Driver’s License.
- Intermediate to advanced software knowledge in Microsoft 365and the ability to learn and adequately operate BCHC software applications.
- Fluent in the English language. Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints.
- Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The employee is regularly required to sit and use hands and fingers to provide care to patients and operate computer.
- Frequently is required to reach with hands and arms.
- Must occasionally lift and/or move up to 40 pounds while transporting equipment and supplies.
- Specific vision abilities required by this job include close vision and looking into monitors for extended periods of time and ability to adjust focus which permits the employee to perform computer procedures, and to produce and review a wide variety of documents, correspondence, reports and related materials in both electronic and printed form.
- Clarity of speech and hearing that permits the employee to communicate well with others.
- Mobility that permits the employee to move about in a variety of building settings;Personal mobility that permits the employee to enter, operate and exit motor vehicles and travel to other clinic sites.
- Work indoors in climate-controlled environment 95% of the time.
- OSHA Exposure Category #2 (The normal work routine involves no exposure to blood, body fluids, or tissues, but exposure or potential exposure may be required as a condition of employment.)
- Full-time, Exempt. Typically, a 40-hour workweek.
- 3 Days Ago
Operations Director
- Laird Cowley PLLC.
-
Missoula, MT
FULL_TIME
- Laird Cowley, PLLC is a growing, multi-faceted civil law practice focused on commercial litigation, personal injury, insurance litigation, professional negligence, family law, construction law, busine...
- 9 Days Ago
Operations Director
- Tektree
-
Butte, MT
FULL_TIME
- Expectations: The Director of Manufacturing Operations will be assigned responsibilities for various operational and developmental aspects of the company’s continued development and growth. Key capabi...
- 19 Days Ago
Operations Director
- Billings Leadership Foundation
-
Billings, MT
FULL_TIME
- The Director of Operations is responsible for the development and oversight of all systems of BLF operational support as designated by the Executive Director. This includes programs, human resources, ...
- 1 Month Ago
Director of Operations
- The Executive Group
-
MT, MT
FULL_TIME
- Job Description: The Director of Operations & General Manager (GM) is expected to improve efficiency, increase capacities and grow profits while managing the overall operations of a company or divisio...
- 2 Months Ago
Executive Director of Operations
- billingsclinic
-
BILLINGS, MT
FULL_TIME
- Executive Director of Regional Operations is responsible for executive leadership across the system regional network contributing to strategic market growth, development, community service, public rel...
- Just Posted
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Operations Director
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Operations Director
- OCT Consulting, LLC
-
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- 5/31/2024 12:00:00 AM
Operations Director
- Pacific ExecSearch
-
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- 5/31/2024 12:00:00 AM
Operations Director
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-
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- 5/31/2024 12:00:00 AM
Operations Director
- Meierotto Jewelers
-
North Kansas City, MO
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- 5/31/2024 12:00:00 AM
About Montana
Montana (/mɒnˈtænə/ (listen)) is a landlocked state in the Northwestern United States. Montana has several nicknames, although none are official, including "Big Sky Country" and "The Treasure State", and slogans that include "Land of the Shining Mountains" and more recently "The Last Best Place".
Montana is the 4th largest in area, the 8th least populous, and the 3rd least densely populated of the 50 U.S. states. The western half of Montana contains numerous mountain ranges. Smaller island ranges are found throughout the state. In all, 77 named ranges are part of the Rocky Mountains. The easte...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Operations Director jobs
$144,131 to $187,162
Most Popular Cities in Montana for Operations Director Jobs
What does an Operations Director do?
Operations Director in New Brunswick, NJ
Requirements To be eligible for the position of Operations Director, you must have the following profile.
February 07, 2020
Operations Director in Paramus, NJ
General and operations managers oversee operations that are too diverse and general to be classified into one area of management or administration.
February 16, 2020
Operations Director in Madison, WI
Every person at Educate! — from interns to the executive director — is evaluated by how they live up to these five cultural tenets.
February 19, 2020