Operations Director jobs in Rhode Island

Operations Director directs and manages the day-to-day activities of an organization's operations, typically through subordinate operations managers. Implements company policies, procedures and initiatives. Being a Operations Director evaluates and enhances current operational systems. Monitors performance against operational goals and develops reporting and auditing processes used to analyze operational effectiveness. Additionally, Operations Director coordinates operations with other functions. Requires a bachelor's degree. Typically reports to a director. The Operations Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Operations Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Director of Operations
  • Pathways Community Services
  • Warwick, RI FULL_TIME
  • Benefits:

    • Competitive salary
    • Dental insurance
    • Health insurance
    • Opportunity for advancement
    • Paid time off
    • Training & development
    • Tuition assistance
    • Vision insurance


    The Director of Operations will be responsible for maintaining and delivering exceptional hospitality service standards across all restaurants under his/her supervision. Key performance indicators for this position include: delivering monthly food, beverage, and labor costs within prescribed budgets, maintaining proper staffing levels throughout all restaurants, maintaining aggregate social media scores above prescribed standards, maintaining above average employee retention, employee and management development, effective and timely troubleshooting of existing problems, the strategic development of standards and procedures to address restaurant needs and the efficient communication with the executive team. Additionally, the position will be responsible for maintaining all restaurant facilities, operating supplies and equipment, and the ongoing procurement of those items as well as during new restaurant openings..

    This position will also ensure each restaurant follows the company’s Standard Operating Procedures and Food Safety and handling by conducting regular site visits and coordinating ongoing trainings. The position will require daily onsite restaurant presence focusing on maintaining all standard operating procedures and actively coaching management teams to achieve our promise of exceptional hospitality and ensure operational alignment with our core values.

    Lastly, this position will be responsible for contributing to the sales growth for existing and new restaurant concepts and liaison with the Marketing team in the creation and roll-out of onsite programming as well as offsite events.

    The position requires someone who enjoys being a problem solving and being part of a dynamic team. Strong organizational, troubleshooting, and prioritization skills will provide a foundation for success, while professional dedication and a team-oriented attitude will assure the highest levels of service and quality.

    We're seeking dedicated individuals with a knack for customer service and a proven track record in the fast-paced world of Dunkin' Donuts. If you thrive in a bustling environment and have prior Dunkin' experience under your belt, we want to hear from you

    Accountabilities/Responsibilities

    Controlling overall corporate cost of goods sold and assist with the creation and roll out of systems and processes to assist teams with the adherence of prescribed budgets.

    Ensuring operating teams are controlling weekly, monthly, and annual labor costs.

    Maintaining Toast and Restaurant 365 systems updated (ex. items creation, inventory updates, terminal buttons, price changes, reporting, troubleshooting, etc.) and integrated with all other auxiliary software’s related to culinary production (ex. kds integration systems, online ordering systems etc.).

    Responsible for all equipment and facility maintenance contracts and maintaining all tracking processes and software up to date (example iauditor).

    Responsible for hiring and training all front of the house managers.

    Overseeing monthly inventories.

    Responsible for the training and ongoing development and coaching of all front of the house managers to ensure the delivery of exceptional hospitality at all times in all restaurants.

    Conducting regular site visits at each restaurant to ensure SOP’s and specs are being followed.

    Enforcing safety and sanitary practices, maintenance, and regulatory compliance of all restaurant operations.

    Ensuring that operational fundamentals and standards are always followed.

    Ensuring menu items are made according to recipe and plating standards.

    Maintaining proper operating supplies pars.

    Ensuring all marketing materials within the restaurants are up to date and in good condition (including menus).

    Overseeing and coordinating the proper roll out of all food and beverage items.

    Keeping up to date on industry trends and assist with the ongoing development of systems and process to improve restaurant operations.

    Provide operational support to all restaurants including hands on engagement when special circumstances arise (ex. staffing shortages, restaurant special events, buyouts and offsites).

    Contributing and overseeing all menu development initiatives.

    Attending weekly Executive meetings to report and present on project status updates.

    EDUCATION And/or EXPERIENCE

    • 10 years of previous Restaurant Management experience.
    • Multi-unit experience preferred.
    • Advanced restaurant operational knowledge and ability to identify and troubleshoot problems and develop self-sustaining and cost-effective strategies to avert recurring operational issues.
    • Scheduling, labor management, inventory, management development and purchasing experience.
    • Strong/Stable work history.
    • Availability to work a flexible schedule.
    • Must have Dunkin Donuts experience
  • 15 Days Ago

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Director of Operations
  • Exquisite Events
  • Narragansett, RI FULL_TIME
  • Overview:Join us as the Director of Operations at Exquisite Events: Light & Decor, a prominent event design and rental company managing over 300 events annually. In this pivotal role, you will lead an...
  • 17 Days Ago

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(PVD) Part Time Cross-Utilized Customer Service/Ramp Agent
  • OPERATIONS - Operations
  • Warwick, RI PART_TIME
  • Key responsibilities Greeting passengers and providing a seamless check-in and ticketing experience Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, calcula...
  • 25 Days Ago

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Director, HRIS /Operations
  • Care New England
  • Providence, RI FULL_TIME
  • Exciting opportunity for Human Resources/Technology experts to enhance, reengineer and rebuild the enterprise HR Information System program.Partner with HR centers of excellence and operating unit par...
  • Just Posted

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Director of Construction Operations
  • Premier Management Group LLC
  • Warwick, RI FULL_TIME
  • ```Job Overview:We are seeking a highly skilled and experienced Director of Construction to join our team. As the Director of Construction, you will be responsible for overseeing all aspects of our co...
  • 10 Days Ago

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Executive Director of Operations, OBGYN
  • Care New England
  • Providence, RI FULL_TIME
  • Job SummaryResponsible for the strategic planning, development, and administrative and clinical operations of multiple ambulatory practice clinic locations led by Practice Administrators, Practice Man...
  • 15 Days Ago

Rhode Island (/ˌroʊd -/ (listen)), officially the State of Rhode Island and Providence Plantations, is a state in the New England region of the United States. It is the smallest state in area, the seventh least populous, the second most densely populated, and it has the longest official name of any state. Rhode Island is bordered by Connecticut to the west, Massachusetts to the north and east, and the Atlantic Ocean to the south via Rhode Island Sound and Block Island Sound. It also shares a small maritime border with New York. Providence is the state capital and most populous city in Rhode Is...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Operations Director jobs
$161,106 to $209,204

Operations Director in New Brunswick, NJ
Requirements To be eligible for the position of Operations Director, you must have the following profile.
February 07, 2020
Operations Director in Paramus, NJ
General and operations managers oversee operations that are too diverse and general to be classified into one area of management or administration.
February 16, 2020
Operations Director in Madison, WI
Every person at Educate! — from interns to the executive director — is evaluated by how they live up to these five cultural tenets.
February 19, 2020