Operations Manager jobs in Massachusetts

Operations Manager manages the daily activities of an organization's operations. Implements company policies, procedures, and initiatives to ensure efficient operations. Being an Operations Manager monitors performance against operational goals and evaluates and enhances current operational systems. Develops reporting and auditing processes used to analyze operational effectiveness and reviews performance reports from team leaders. Additionally, Operations Manager coordinates operations with other functions. Typically requires a bachelor's degree. Typically reports to a director. The Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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MVS/Service Manager
  • Bridgestone Retail Operations, LLC
  • Randolph, MA FULL_TIME
  • Company Overview

    Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

    Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality.” We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future.

    We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you’re made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.

    Job Category

    Retail

    Position Summary

    Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment.

    Responsibilities


    • Assign and schedule work duties to auto service staff according to individual skill level
    • Serving all automotive service needs of customers
    • Oversee the hiring and training of an effective auto service team
    • Ensuring high teammate retention
    • Maintain compliance with quality standards
    • Developing customer satisfaction and retention


    Minimum Qualifications


    • High School Diploma or equivalent
    • 4 years of auto service technical experience
    • 1 year of service manager or service writer experience
    • Problem solving - customer complaints
    • Aptitude to manage inventory, scheduling, equipment maintenance, etc.
    • Capacity to lead and coach others
    • Teammate and customer/communication skills
    • Ability to recruit and select technicians and general service teammates successfully according to store requirements
    • Willingness to continue education and remain current in automotive repair issues
    • Must have completed all the current and required Firestone Complete Auto Care store education courses & modules required for this position.
    • Must have valid automotive driver's license at all times in order to test drive customer's vehicles


    Our Crew Knows Benefits

    Health benefits that start on day one of employment, for all of our full-time teammates:


    • Paid vacation and holidays
    • On-the-job training and company-funded ASE certifications
    • Tuition reimbursement program
    • 401(k) match
    • Vision and Dental Coverage
    • On demand pay (daily pay) program available


    Our Values Give Back To You


    • Professional Development: No matter where you’re at in your career, we’ve got the resources to help you level up.
    • Community & Involvement: We pride ourselves on working with our local communities and giving back where we can.
    • Integrity & Teamwork: Part of what makes our teams different is our family-like mentality and drive to do things right, always.


    Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

    Employment Eligibility

    If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
  • 16 Days Ago

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Desktop & Depot Support Manager in Andover, Massachusetts
  • Virtual Service Operations
  • Andover, MA FULL_TIME
  • DescriptionAre you looking to take the next step in your IT Career? Let's chat and see if we are a good match!Opportunity:Virtual Service Operations is searching for a Desktop & Depot Support Manager ...
  • 2 Months Ago

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Store Manager
  • TX06 Bridgestone Retail Operations, LLC.
  • West Boxford, MA FULL_TIME
  • Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including ...
  • 4 Days Ago

T
Service Manager
  • TX06 Bridgestone Retail Operations, LLC.
  • Cambridge, MA FULL_TIME
  • Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including ...
  • 4 Days Ago

T
Store Manager
  • TX06 Bridgestone Retail Operations, LLC.
  • Tyringham, MA FULL_TIME
  • Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including ...
  • 4 Days Ago

T
Service Manager
  • TX06 Bridgestone Retail Operations, LLC.
  • Boston, MA FULL_TIME
  • Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including ...
  • 8 Days Ago

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Operations Manager
  • PCT - Pacific Cast Technologies
  • Albany, OR
  • Operations Manager If you would love to be part of a company that is poised for substantial growth with opportunities fo...
  • 6/11/2024 12:00:00 AM

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Operations Manager
  • Uline, Inc.
  • Lacey, WA
  • Operations Manager Pay from $96,000 to $160,000 per year Washington Branch 3131 Hogum Bay Road NE, Lacey, WA 98516 Drive...
  • 6/11/2024 12:00:00 AM

S
Operations Manager
  • Securitas Inc.
  • Bellevue, WA
  • Operations Manager - Full Time Location: Bellevue, WA Rate: $77,812.80/YR At Securitas, we are leading the transformatio...
  • 6/10/2024 12:00:00 AM

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Operations Manager
  • General Dynamics Information Technology
  • Chula Vista, CA
  • Manages the day-to-day operations of tasks in assigned program area including technical work, staff supervision, financi...
  • 6/9/2024 12:00:00 AM

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Operations Manager
  • NoMo SoHo
  • New York, NY
  • Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management compa...
  • 6/7/2024 12:00:00 AM

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Operations Manager
  • Romer Hell's Kitchen New York
  • New York, NY
  • Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management compa...
  • 5/31/2024 12:00:00 AM

C
Operations Manager
  • Clean Harbors
  • Charleston, SC
  • Thompson Industrial, Powered by Clean Harbors, is looking for an Operations Manager to join their safety conscious team!...
  • 5/14/2024 12:00:00 AM

A
Operations Manager
  • Ambercare
  • Albuquerque, NM
  • >> We offer our team the best << Medical, Dental and Vision Benefits Continued Education PTO Plan Retirement Planning Li...
  • 4/12/2024 12:00:00 AM

Massachusetts is the 7th-smallest state in the United States. It is located in the New England region of the northeastern United States and has an area of 10,555 square miles (27,340 km2), 25.7% of which is water. Several large bays distinctly shape its coast. Boston is the largest city, at the inmost point of Massachusetts Bay, and the mouth of the Charles River. Despite its small size, Massachusetts features numerous topographically distinctive regions. The large coastal plain of the Atlantic Ocean in the eastern section of the state contains Greater Boston, along with most of the state's po...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Operations Manager jobs
$125,808 to $162,295

Operations Manager in Saginaw, MI
Many companies prefer operations manager candidates to have advanced degrees.
September 27, 2019
Operations Manager in Los Angeles, CA
In many businesses, the entry may be via a graduate degree in engineering, operations or project management type of qualification.
October 26, 2019
Operations Manager in Pittsfield, MA
Construction operations managers typically work in large construction companies that oversee several construction projects at once.
November 19, 2019