Operations Manager manages the daily activities of an organization's operations. Implements company policies, procedures, and initiatives to ensure efficient operations. Being an Operations Manager monitors performance against operational goals and evaluates and enhances current operational systems. Develops reporting and auditing processes used to analyze operational effectiveness and reviews performance reports from team leaders. Additionally, Operations Manager coordinates operations with other functions. Typically requires a bachelor's degree. Typically reports to a director. The Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Guardian Operations provides Roofing, Gutters & Insulation solutions to home owners in the Puget Sound area. Founded in 2005, we've had the privilege of helping over 84,000 customers and have a 4.9 star rating on Google. We pride ourselves in having a "Customer First" mindset and strive to provide the best service and to our clients from their initial call to project completion.
We currently employ 120 people and have increased gross revenue by 60% in the last 5 years as a result of our outstanding reputation and strong, long-tenured team. The Sales Manager is an integral part in assuring we continue to succeed by training and holding their team of Sales Technicians accountable in delivering the best service possible and will be a key contributor to our plans to double in size over the next 5 years.
If you thrive in a metrics driven, goal-oriented role that values honesty and empathy we want to meet you!
POSITION OVERVIEW:
Guardian’s rapid expansion requires a top tier Field Service Sales Manager to support our growth. This position is based in Auburn, WA and is responsible for the success and development of our Roofing and Gutter sales teams. We are seeking a dynamic leader who is consistent and thorough with feedback and relentless with follow up to drive growth within the department. The ideal candidate possesses a proven track record of leading sales teams that consistently improve average ticket and close rate while excelling in a demand service business with direct homeowner interactions.
The Sales Manager will work closely with the Guardian Roofing General Manager to support sales growth, increase conversion rates and oversee all aspects of the sales department’s daily operations.
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**Guardian is an equal opportunity employer. Our goal is to be an inclusive and equitable place to live, work, and play. **