Optician jobs in Maryland

Our office is seeking an optician with sales experience and we are willing to train. We are a well established optometry office and are looking for a team player to join our small office family. We pride ourselves in our desire to provide the best care and service to our patients. Applicant must have a pleasant demeanor, be able to multi task, have a strong work ethic, and be able to connect genuinely with our longtime patients.

Responsibilities include:

• Verifying patient insurance and explaining insurance benefit to patient
• Billing medical and vision insurances, submitting lab orders
• Assist patients with frame styling, advise patients about lens options based on individual patient visual needs, fit eyewear to patients, take optical measurements, neutralize prescriptions, perform glasses repair, troubleshoot problems
• Become proficient in use of practice software (Eyefinity)
• Check in spectacle orders, verifying glasses are made to specification, and informing patients when orders are ready or delayed
• Maintaining inventory
• Assist with answering phone calls, greeting patients, and scheduling appointments
• Address any patient concerns with patience and a caring attitude.

Basic Qualifications:

• High school diploma or equivalent, some college preferred
• Optical dispensing experience
• Strong customer service skills: good verbal communication skills, active listener, patience, ability to resolve problems and diffuse conflict to ensure patient satisfaction
• Strong basic math skills
• Professional appearance and demeanor
• Punctual, able to arrive at work on time

Responsibilities:

- Assist customers in selecting and fitting eyeglasses and contact lenses based on their prescription and personal preferences
- Take accurate measurements of customers' eyes and facial features to ensure proper fit of eyewear
- Educate customers on lens options, coatings, and frame styles that best suit their needs
- Adjust and repair eyewear as needed
- Maintain inventory of eyewear, contact lenses, and accessories
- Process orders and handle payment transactions
- Provide exceptional customer service and address any concerns or questions

Qualifications:

- Minimum 1 year previous experience as an optician or in a similar role
- Strong knowledge of optical products, lens options, and frame styles
- Familiarity with medical billing procedures related to vision care services
- Excellent communication and interpersonal skills to effectively interact with customers and colleagues
- Detail-oriented with the ability to accurately measure and fit eyewear
- Knowledge of anatomy and physiology related to the eye is a plus
- Ability to multitask in a fast-paced environment
- Sales experience in a retail setting is beneficial

Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned by their supervisor.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to Relocate:

• Columbia, MD 21046: Relocate before starting work (Required)

Work Location: In person