Order Fulfillment Manager manages the order fulfillment process. Oversees order entry, administration, and shipping processes. Being an Order Fulfillment Manager implements scalable business processes and customer service standards to deliver efficient order processing. Uses order tracking and CRM systems to process orders, maintain customer information, and monitor contracts or agreements for expiration or renewal. Additionally, Order Fulfillment Manager monitors inventories utilizing systematic procedures to maintain appropriate levels of products. Coordinates with stakeholders to troubleshoot and resolve workflow issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Order Fulfillment Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Order Fulfillment Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Position Summary:
The Order Fulfillment Associate provides the focused attention and quick pace necessary to accurately package and fulfill orders for scheduled sale and shipment and will oversee the picking of finished goods for orders and ensuring all compliance labeling has been applied. This position's main function is pulling sales orders and preparing them for delivery, verifying accuracy of product type and quantity. Additionally, the Order Fulfillment Associate is quality checking to ensure compliant labeling as they prepare orders.
Essential Job Functions:
Qualifications:
Required:
Preferred:
Knowledge, Skills, and Abilities:
This section outlines the knowledge, skills, and abilities necessary for the Order Fulfillment Associate to be successful in their role. It is not intended to be an all-inclusive list.
Benefits: Health, Dental, Vision, 401k w/ Company Match, Life, & Short-term Disability