Patient Appointment Scheduler jobs in Missouri
Patient Appointment Scheduler is responsible for answering phone calls and scheduling patient appointments. Triages phone calls as necessary. Being a Patient Appointment Scheduler may conduct patient pre-certification to ensure coverage for appointments and medical care. Requires a high school diploma or equivalent. Additionally, Patient Appointment Scheduler typically reports to a supervisor or manager. The Patient Appointment Scheduler works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Patient Appointment Scheduler typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added Patient Appointment Scheduler jobs
Appointment Scheduler (Float)
- Rockhill Orthopaedic, PC
-
Summit, MO
FULL_TIME
-
Rockhill Orthopaedic Specialists has been a pillar of musculoskeletal care in the Kansas City region for over 70 years, with an impressive tradition and commitment to not only providing exceptional healthcare services to our patients, but also an overall dedication to the well being of our community.Position Summary: This position serves as the first point of contact for patients thus setting the tone of the experience. Appointment Schedulers are responsible for performing a variety of functions, including but not limited to taking phone calls, communicating messages, registering, and scheduling patient appointments, verifying insurance, ensure patient data is accurate, and scanning and uploading patient information to patient’s electronic chart. This position is expected to work in a team atmosphere to provide excellent customer service in a professional environment. This position will be located at our Shoal Creek location. This position is a FLOAT position that will float between Lee's Summit, Blue Springs, and Shoal Creek.Essential Duties and Responsibilities – The essential functions include, but are not limited to the following:
- Portray a positive practice image and engage in professional and friendly communications with patients.
- Answer incoming patient calls, communicate message as appropriate, and make patient appointments according to each physician's standardized template.
- Advise callers regarding practice, payment/cancellation policies and pre-authorization requirements as appropriate.
- Enter accurate patient demographics into Epic, the medical software system.
- Scan and index documents/reports into patient charts.
- Maintain confidentiality and demonstrate respect for patient rights.
- Responsible to meter all outgoing mail/sort and distribute throughout the office.
- Any other job duties that might be requested by the doctors or management to help the office run efficiently.
Specifications/Qualifications (Knowledge, Skills, Abilities) – Knowledge of insurance companies and the specifics of the different plans is preferred. Must enjoy interacting with people; be able to relate well to a variety of personalities and have strong verbal communication skills. A self-motivated individual who can work well with interruptions, understands the need to be precise with information, gathering tasks and is able to convey instructions effectively.Typical Physical Demands – The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Varied activities including sitting, standing, walking for varied amounts of time. Occasional stress from daily workload. Must be able to use a variety of office equipment including copiers, printers, and fax machines.Work Environment – Reasonable accommodations may be made to enable individuals with disabilities to perform these job functions. Ability to sit for prolonged periods of time and type on keyboard. Ability to adapt to rapidly changing environments while meeting our customer’s demands and deadlines.Work Hours –This is an hourly full-time position, Monday through Friday, 40 hours per week; hours may vary.Education – High School diploma or equivalent required.Work Experience – Understanding of medical software, such as Epic, strongly preferred. Customer service experience required. Prior experience in a healthcare environment preferred. Understanding the revenue cycle including insurance payers, billing, and collections is beneficial.Expectations and Responsibilities of All Employees:- Philosophy
- Supports the facility’s ideology, mission, goals, and objectives
- Performs in accordance with the facility’s policies and procedures
- Follows the facility’s standards for ethical business conduct
- Conducts self as a positive role model and team member
- Recognizes patients’ rights and responsibilities and supports them in performance of job duties
- Respects patients’ rights to privacy, dignity, and confidentiality
- Actively participates in facility committees, meetings, in-services, and activities.
- Demonstrates flexibility to perform other duties as assigned
2. Communication- Communicates effectively and professionally with patients, visitors, physicians, and coworkers
- Interacts with others in a positive, respectful, and considerate manner
3. Financial Practices- Uses facility resources appropriately and avoids wasteful practices
- Maintains operations by following policies and procedures; reporting needed changes and wasteful practices
- Analyzes work area and makes recommendations for potential cost-effective improvements
4. Compliance Program- Contributes to the progress and development of the organization’s adopted compliance program
- Ensures compliance with private payor, workers compensation and government regulations
- Ensures compliance of the clinic with State and Federal regulations such as HIPAA, OSHA regulations
- Ensures that records are stored securely and handled in compliance with HIPAA privacy and security regulations, as applicable
5. Safety/Risk-Management Program- Adheres to safety policies and procedures in performing job duties and responsibilities
- Maintains responsibility for safe work area by reporting to safety officer or designee observed or suspected safety violations, hazards, and policy/procedure noncompliance
- Responds to emergency situations with competence and composure
- Reports observed or suspected medical emergencies, notifies appropriate personnel, and responds appropriately
- Identifies facility emergency situations (e.g., fire, disaster) and notifies appropriate personnel and external agencies
6. Professional Competence- Participates in continuing education and other learning experiences
- Shares knowledge gained in continuing education with staff
- Maintains membership in relevant professional organizations and/or maintains certification with relevant certifying body
- Seeks new learning experiences by accepting challenging opportunities and responsibilities
- Welcomes suggestions and recommendations
Note: The job duties listed in this job description may not be inclusive of all requirements of this position. The above statements are not to be construed as an exhaustive list of all responsibilities, skills or duties, requirements, efforts, or working conditions associated with the job. While this is intended to be accurate reflections of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs, or technological developments). This document does not create an employment contract and employment is “at-will”. - 7 Days Ago
Patient Scheduler
- North Kansas City Hospital
-
Kansas, MO
OTHER
- North Kansas City, MO-->North Kansas City HospitalPHYSICAL THERAPYAdministrative/ClericalDAYSPRNReq #:23526-18443 Summary
- 2 Days Ago
Patient scheduler
- University Health
-
Kansas, MO
FULL_TIME
- If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site. Please log into to search for positions and appl...
- 6 Days Ago
Patient Appointment Specialist
- Columbia Orthopaedic Group
-
Columbia, MO
FULL_TIME
- Job SummaryThe primary responsibility of the Patient Appointment Specialist is to take phone calls for scheduling patient appointments and reschedules. Conducting insurance verifications and referrals...
- 10 Days Ago
Patient Service Representative/Scheduler
- Jefferson City Medical Group
-
Jefferson, MO
FULL_TIME
- Jefferson City Medical Group (JCMG) is looking for compassionate, hardworking employees to join our growing Team.Our Radiology department is looking for a Patient Service Representative/SchedulerThis ...
- 10 Days Ago
Patient Service Representative/Scheduler- Radiology
- Jefferson City Medical Group (JCMG)
-
Jefferson City, MO
FULL_TIME
- RECEPTIONIST/SCHEDULER-RADIOLOGY HOURS-M-F 8:00-5:00 Demonstrates knowledge of basic insurance and billing procedures. Performs secretarial/administrative support duties in a timely and efficient mann...
- 5 Days Ago
Patient Appointment Scheduler jobs at Popular Companies
Patient Services Representative- Onc Centr Svcs
- Carle Foundation Hospital
-
Urbana, IL
- * Coordinates and participates in a variety of duties associated with daily clinic preparation process including: patien...
- 6/12/2024 12:00:00 AM
Patient Services Representative - Sleep Lab - R3
- Carle Foundation Hospital
-
Urbana, IL
- * Coordinates and participates in a variety of duties associated with daily clinic preparation process including: patien...
- 6/11/2024 12:00:00 AM
Patient Services Representative - Therapy Annex
- Carle Foundation Hospital
-
Urbana, IL
- * Coordinates and participates in a variety of duties associated with daily clinic preparation process including: patien...
- 6/11/2024 12:00:00 AM
Patient Service Representative / Surgical Scheduler
- Summit Health - Summit Medical Group
-
Bellerose, NY
- Essential Job functions:Responsible for greeting patients/family, scheduling patient appointments, scheduling hospital a...
- 6/11/2024 12:00:00 AM
Medical Office Asst DUC/Expres
- Deaconess Health System, Inc.
-
Evansville, IN
- This position is key to centralized patient appointment scheduling. Candidates must possess the ability to provide a pos...
- 6/11/2024 12:00:00 AM
Patient Appointment Scheduler
- Resurgens Orthopaedics
-
Carrollton, TX
- Job Type Full-time Description Job Summary: As the first person the patient interacts with in the practice, projects a p...
- 6/10/2024 12:00:00 AM
Patient Appointment Scheduler-Part Time
- Resurgens Orthopaedics
-
Fort Worth, TX
- Job Type Part-time Description •Answers inbound telephone calls and assist with scheduling and other needs based on the ...
- 6/10/2024 12:00:00 AM
Patient Services Representative-BroMenn Outpatient Center
- Carle Foundation Hospital
-
Minneapolis, MN
- * Coordinates and participates in a variety of duties associated with daily clinic preparation process including: patien...
- 6/8/2024 12:00:00 AM
About Missouri
Missouri is landlocked and borders eight different states as does its neighbor, Tennessee. No state in the U.S. touches more than eight. Missouri is bounded by Iowa on the north; by Illinois, Kentucky, and Tennessee across the Mississippi River on the east; on the south by Arkansas; and by Oklahoma, Kansas, and Nebraska (the last across the Missouri River) on the west. Whereas the northern and southern boundaries are straight lines, the Missouri Bootheel protrudes southerly into Arkansas. The two largest rivers are the Mississippi (which defines the eastern boundary of the state) and the Misso...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Patient Appointment Scheduler jobs
$35,709 to $43,812
Most Popular Cities in Missouri for Patient Appointment Scheduler Jobs
What does a Patient Appointment Scheduler do?
Patient Appointment Scheduler in Raleigh, NC
Patients are able to schedule with primary care doctors, including pediatricians, internal medicine and family medicine doctors.
January 09, 2020
Patient Appointment Scheduler in New Britain, CT
We offer several ways that you can schedule an appointment with our providers and for some of our services.
January 13, 2020
Patient Appointment Scheduler in Portland, OR
In some cases, the medical office will take walk-in patients.
December 02, 2019