Patient Experience Manager jobs in North Carolina
Recently Added Patient Experience Manager jobs
Manager - Patient Registration
- Candidate Experience site
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Charlotte, NC
FULL_TIME
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Job Summary
Provides leadership, motivation and guidance to the department. Manages admitting, pre-service, outpatient registration, and ED functions. Assist Management Team in setting goals for the departments and action plans to achieve these goals.
Essential Functions- Provides guidance and feedback on employee performance through the auditing and screening of registration work and various computer reports. Processes performance appraisals prior to due date.
- Reviews and assures that employee time is recorded accurately. Produces and keeps a current department record (attendance and counseling sheets).
- Oversees daily cash management and valuables functions to include in daily and weekly audits as appropriate.
- Interacts with other departments which may be impacted by Patient Registration Department process.
- Registers and pre-registers patients as necessary to support the team.
Must be able to push a wheelchair with a patient in it and maneuver through areas including doors, up and down ramps and elevators. Must be able to respond quickly to medical STATS and emergencies occurring in Patient Registration areas through physical support (i.e. escorting sick patients, rapid processing of blue plates and armbands). This position spends a great deal of the day working form area to area. Must be able to lift 20-50 pounds occasionally. Work is performed in an open office with some partitioned areas. Most work is performed at a desk using telephone and computer entry. Work is subject to heavy volume and frequent interruptions either by phone or by other employees. Each employee has the responsibility to work in a safe manner.
High School Diploma or GED required; Bachelor's Degree in Business or health related field preferred. Background in hospital based registration and health insurance required. Experience in hospital billing, follow up and certification preferred. 1 to 3 years supervisory experience preferred. Must be able to type 40 wpm. Must be a team player.
Education, Experience and Certifications
- 13 Days Ago
Manager - Patient Registration
- Candidate Experience site
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Albemarle, NC
FULL_TIME
- Job SummaryProvides leadership, motivation and guidance to the department. Manages admitting, pre-service, outpatient registration, and ED functions. Assist Management Team in setting goals for the de...
- 1 Day Ago
Manager - Patient Safety Attendants
- Candidate Experience site
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Concord, NC
FULL_TIME
- Job Summary Provides leadership, guidance and direction in achieving outcomes consistent with organizational mission, goals and objectives in conjunction with the Director of Patient Care Services. Fo...
- 19 Days Ago
Manager of Patient Experience
- UNC Health Southeastern
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Lumberton, NC
FULL_TIME
- POSITION SUMMARY: Manager is responsible for the operations of the Patient Experience Department, which includes the following areas: Patient Experience, Complaint Management, Patient Rights. Responsi...
- Just Posted
Manager - Patient Experience
- UNC Health
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Rocky, NC
FULL_TIME
- Description Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve. Summary: The Patient ...
- 2 Months Ago
Supervisor Patient Access
- Candidate Experience site
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Charlotte, NC
FULL_TIME
- Job Summary Patient Accounts Specialist (PAS) works under the immediate supervision of supervisors/managers in Patient Financial Services (PFS). PAS positions perform complex tasks requiring critical ...
- 3 Days Ago
Patient Experience Manager jobs at Popular Companies
Patient Experience Manager 1
- Sodexo
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WORCESTER, MA
- Unit Description: Patient satisfaction drives you towards success. Knowing you made a difference motivates your personal...
- 6/11/2024 12:00:00 AM
Patient Experience Manager - Somerset, NJ
- Compass Group
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New Brunswick, NJ
- Patient Experience Manager - Somerset, NJClick Here to Apply OnlineJob Description Crothall Healthcare Salary: $60,000Ot...
- 6/11/2024 12:00:00 AM
Patient Experience Manager - Elmhurst, NY
- Compass Group
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Elmhurst, NY
- Patient Experience Manager - Elmhurst, NYClick Here to Apply OnlineJob Description Crothall Healthcare Salary: 62,400 - ...
- 6/11/2024 12:00:00 AM
Patient Experience Manager 2
- Sodexo
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PHILADELPHIA, PA
- Unit Description: Working together, supporting your team, reaching for the best in a high-volume, high paced environment...
- 6/10/2024 12:00:00 AM
Patient Experience Manager (Concierge)
- University of Miami
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Miami, FL
- Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click he...
- 6/8/2024 12:00:00 AM
PATIENT EXPERIENCE MANAGER, Houston, TX
- Compass Group USA Inc
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Houston, TX
- Morrison Healthcare Position Title: PATIENT EXPERIENCE MANAGER (TXMedCtr), Houston, TX Salary: $52,000 - $63,000 Morriso...
- 6/8/2024 12:00:00 AM
Licensed Esthetician
- Rewind Health and Wellness by Sharicom Health
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Lexington, KY
- Job Description Job Description We are seeking a Licensed Esthetician at the Clearwater location of Rewind Medical - Aes...
- 6/8/2024 12:00:00 AM
Patient Experience Manager 2
- Sodexo
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ARLINGTON, VA
- Unit Description: Let your passion for people be the driver of your success at Sodexo. Through your leadership, your tea...
- 6/7/2024 12:00:00 AM
About North Carolina
North Carolina (/ˌkærəˈlaɪnə/ (listen)) is a state in the southeastern region of the United States. It borders South Carolina and Georgia to the south, Tennessee to the west, Virginia to the north, and the Atlantic Ocean to the east. North Carolina is the 28th-most extensive and the 9th-most populous of the U.S. states. The state is divided into 100 counties. The capital is Raleigh, which along with Durham and Chapel Hill is home to the largest research park in the United States (Research Triangle Park). The most populous municipality is Charlotte, which is the second-largest banking center in...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Patient Experience Manager jobs
$73,266 to $113,778
Most Popular Cities in North Carolina for Patient Experience Manager Jobs
What does a Patient Experience Manager do?
Patient Experience Manager
Serves as a resource and advisor to department staff and hospital leaders regarding project management including in the areas of patient experience and change management and including relevant tools and practices.
March 26, 2022
Participates on monthly conference calls with fellow Patient Experience Managers and operations management to communicate patient experience updates, current trends, and identify opportunities to reward and recognize.
March 26, 2022
Collaborates with internal & external experts to implement evidence-based Service Excellence / Patient Experience tools and processes throughout acute care hospitals.
March 22, 2022
Demonstrates knowledge of and supports hospital mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards, and the code of ethical behavior.
February 14, 2022
Develops, coordinates, implements and evaluates content related to patient experience programs offered across the organization to all personnel, leadership as well as front line staff in clinical and administrative settings.
January 08, 2022
Collaborate with leadership and medical staff to develop and implement strategic initiatives, identifying and establishing long-and short-term priorities that improve the patient, provider and team member experience.
October 27, 2021