Payroll Supervisor is responsible for the supervision and coordination of payroll processing operations. Ensures accurate calculation of wages and processing of tax withholding and company deductions. Being a Payroll Supervisor prepares statistical reports on employee pay, commissions and bonuses; vacation, sick, disability and workers compensation leave; taxes, withholding, etc. Oversees the distribution of paychecks and direct deposit programs. Provides training to team on policies, regulations, and processes. Additionally, Payroll Supervisor assists team members with resolving errors or responding to inquiries. May be the first level escalation for complaints or complex error resolution. Typically requires a bachelor's degree. Typically reports to a manager or head of a unit/department. The Payroll Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Payroll Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Come work in a family environment, where management works in a team with the employees to accomplish company goals.
We asked three of our current employees 2 questions
Why do you like doing this job for our company?
What do we offer that your last company didn’t?
Employee 1 (employee since 2021)
"I enjoy working for a company that has my best interest at the core of the business. I feel that my voice is heard and that I’m able to express my thoughts and opinions without fear of retaliation. Also, there’s always opportunities to advance in your knowledge and room for growth."
Employee 2 (employee since 2019)
"I like the fact that you guys listen when I have questions or need to talk about a personal issue or any issue for that matter. You don’t brush anything under the rug, you make sure I understand when I have a question. And you don’t make me feel like not knowing something or making a mistake means I’m stupid. Also, other places I’ve worked I had to approach my supervisor to ask for a meeting to talk about my performance and to possibly get a pay increase, this is the only place I’ve worked that actually comes to me at my year anniversary to schedule a one on one. To me that is huge."
Employee 3 (employee since 2021)
"Family-owned business who is willing to put money into the company and invest in their employees. What I did not have during my last employment was a flexible schedule, being able to work a flexible schedule means so much. There is room for growth and opportunity to advance my knowledge. Management is wonderful and truly seem to care about their employees."
Payroll Account Manager position available
Answer phones
Key New Hires/direct deposit/employee changes
Key & Check payroll
Answer client questions via phone & email
Run reports for clients
Key Tax Returns at Quarter End
Respond to Tax Notices
Upload 401k information
Train clients on how to complete tasks on the payroll/timeclock/HR system
Troubleshooting
Work in Charlotte office/ hybrid or WFH opportunity based on experience
Excellent Customer Service
Attention to Detail
Ability to multitask
Team Player
Be able to learn on the job and through self guided training courses
Ability to troubleshoot to find the cause of an issue and be able to explain to a client how to correct it.
UKG Ready or Evolution experience