PC Support Manager jobs in Kentucky

Description:
Job Description
Our client is looking for a PC Support Technician based out of the Edmonton Airport in Edmonton, Alberta, Canada. The PC Support Technician will assist in providing basic technical support for computers, peripherals and associated networks. This individual will be performing these duties in a face-to-face customer environment. The position performs rotating shift work in a 24x7x365 environment, onsite from 03303 to 2200. Techs do 4 ten hour shifts a week.
Rotating Shifts: Summer
Shift morning - 0400 - 1400
Shift evening - 1200:00 - 2200
Rotating Shifts: Winter
Shift morning - 0330 - 1330
Shift evening - 1200:00 - 2200
Primary Responsibilities:
Installing/replacing hardware (computers, printers, laptops, etc.) and validating solution implementation is completed
Responds to any trouble calls from the Customer(s)
Troubleshoot and identify hardware errors in computers, printers, laptops, etc.
Work with asset, spares and consumables management
Perform quarterly preventative maintenance on workstations and peripherals.
Basic Qualifications:
High School diploma plus technical training. Should possess A certification or Network Plus and one or more of the following certificates would be helpful but not required: MCSE, MCP, MCDBA and/or CCNA.
OR In the absence of a HS diploma, GED or AA/AS degree, 4 years of relevant experience is required.
Must be able to maintain Restricted Area Identity Card (RAIC)
Must be eligible to work in Canada
Preferred Qualifications:
Possess a minimum of 1 year of experience as a field technician role or comparable experience
Knowledge and experience with Windows 7 and 10 platforms
Possess troubleshooting skills, and the ability to identify hardware errors in computers, printers, laptops, etc.;
Understands SLAs, severity levels, and industry best practices.
Possess strong communication skills (verbal and written English and French)
Experience with asset, spares and consumables management

propos de TEKsystems:

Nous sommes partenaires dans la transformation. Nous aidons les clients activer des ides et des solutions afin de profiter d'un nouveau monde d'opportunits. Nous sommes une quipe solide de 80 000 personnes, nous travaillons avec plus de 6 000 clients, dont 80 % faisant partie du Fortune 500, partout en Amrique du Nord, en Europe et en Asie. En tant que chefs de file de l'industrie des services technologiques complets, des services aux talents et des applications du monde rel, nous travaillons avec des leaders progressistes pour favoriser le changement. C'est le pouvoir d'un vrai partenariat. TEKsystems est une socit du groupe Allegis.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.