Physical Therapy Supervisor supervises the staff of the physical therapy division and/or clinic. Assesses physical therapy programs to evaluate the quality of patient care. Being a Physical Therapy Supervisor provides guidance to and monitors the performance of physical therapy staff. Ensures physical therapy staff follows regulatory compliance requirements and standard procedures. Additionally, Physical Therapy Supervisor may perform training demonstrations for physical therapists and assistants. May maintain a small caseload of patients. Requires a doctorate degree in physical therapy. Requires Certified Physical Therapist (CPT). Requires Licensed Physical Therapist (LPT). Typically reports to a manager. The Physical Therapy Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Physical Therapy Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
**Job Summary:**
We are seeking a motivated and personable individual to join our team as a Physical Therapy Aide / Front Desk Technician at our growing outpatient physical therapy clinic. We have a large female pelvic floor population, and we are looking for a candidate to ensure the comfort and privacy of our patients. This position plays a crucial role in ensuring the smooth operation of our clinic and providing excellent patient care.
**Responsibilities:**
- Receives and directs incoming telephone calls politely
- Accurately documents messages and forwards to therapists and personnel in a timely manner
- Checks designated voicemail boxes on a regular basis and ensures timely follow-up on all calls
- Appropriately schedules patient appointments; obtains complete and accurate medical, demographic and insurance information, and informs patients of Practice Financial Policy; directs calls to Therapy Billing as appropriate for questions regarding insurance issues
- Explains insurance benefits to patients
- Manages cancellation list, filling open slots wherever possible- Ensures that patients sign in- Ensures patients present with required referrals
- Generates new patients flowsheets and paperwork
- Ensures new patients complete appropriate forms and sign consent and financial agreement prior to visit with provider; ensures all required forms are placed in the appropriate order in the medical record
- Accurately and efficiently enters patient information into computer program; registers new patients and updates established patient information with demographic and/or insurance changes
- Notifies therapist or aide of patient readiness in a timely manner; seeks assistance when appropriate to maintain optimal patient flow
- Updates printed schedule with add-on or cancelled appointments and promptly notifies the billing of any new patients added on
- Collects co-pay, deductible, coinsurance, today’s visit charges, past due visit charges, DME payments; documents payments in computer system and control log; provides receipt to patient; reconciles control sheet with computer system
- Forwards all cash and checks to the Practice Administrator for preparation of deposit slip
- Schedules follow up appointments as necessary- Performs tasks associated with the "opening & closing" of the office (including the straightening of the waiting room)
- Coordinates administrative supply orders
- Manages the rescheduling of patients when a therapist has a change in schedule
- Performs basic administrative tasks including scanning and faxing documentation
**Experience:**
- Experience or knowledge in patient care within outpatient or hospital settings preferred
- Familiarity with medical terminology, orthopedics, anatomy, and physiology is a plus
- Strong patient service skills in a clinic environment
Job Types: Full-time, Part-time
Expected hours: 24 – 32 per week
Medical specialties:
Schedule:
Work setting:
Ability to Commute:
Work Location: In person