Player's Club Director - Casino oversees the activities of the Player's Club staff. Ensures customer satisfaction. Being a Player's Club Director - Casino develops and implements benefits, contests, and promotions designed to increase Player's Club membership and revenue for the casino. May require a bachelor's degree in area of specialty. Additionally, Player's Club Director - Casino typically reports to top management. The Player's Club Director - Casino typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Player's Club Director - Casino typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Description
Reports to: Head Golf Professional, Assistant Golf Professional(s), Player Services Manager
Employment Status: Seasonal; Part Time
FLSA Classification: Non-Exempt
Job Summary:
Work directly with the Professional Staff and Player Services Manager to insure the successful operation of the Outside Golf Operations daily procedures.
Date Position Available:
April – November 2023
Requirements
- Provide an exceptional member and guest experience by guaranteeing the highest level of customer service possible.
- Be a key “front-line” staff member by being visible and accessible to the membership.
- Perform the daily operations in the bag room, cart barn, practice areas and staging area.
- Provide exceptional service in all areas of the Golf Operations on a consistent, daily basis.
- Conduct oneself in a professional manner and maintain a professional image at all times.
- Open and close the bag room and practice facilities.
- Clean carts and clubs after each member round.
Qualifications
Applicants must be able to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach, and also able to push, pull or lift up to 50 pounds.
Eastward Ho! is an equal opportunity employer.