Program Management Office Manager manages day-to-day activities in the Program Management Office (PMO) to ensure programs and projects meet organization goals and requirements. Implements and provides guidance related to PMO processes and policies, oversees the work of project management staff, and works with other department leaders to define, prioritize, and develop projects and programs. Being a Program Management Office Manager requires a bachelor's degree. Typically reports to a head of a unit/department. The Program Management Office Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Program Management Office Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Company
Pacific Program Management (PPM) provides clients the leadership and management oversight of their work space strategy, space development, and space transitions for their people and business across the U.S. and Internationally.
PPM is a fast-growing, real estate project and program management firm that helps companies reimagine their workspace to enable the potential of people through a personalized, resourceful, and connected approach. Our people-centric ethos guides everything we do to create, implement, and operationalize customized workplace strategies to help clients achieve their business goals. Delivering an integrated solution through our three service lines of: Work Space Consulting, Capital Project Management, and Transition and Relocation Management, PPM gives clients the confidence to focus on what they do best.
People are at the heart of everything we do. We believe in building savvy, diverse teams that thrive in fast-paced, collaborative, agile and fun environments. Every member of the team has an integral role to play and has a direct impact on our future success, as well as the success of our clients and partners. Diversity to PPM means having a team that represents our communities and the clients we serve. Our people have different backgrounds and histories, experiences and expertise, and perspectives and opinions. We are not one piece of fabric, but many different pieces of fabric seamlessly stitched together. Our teams embody our STIHL values of Service, Trust, Integrity, Honesty & Leadership in our everyday actions, and our culture thrives on our balance of care with accountability. We are One PPM.
While we are committed to achieving success for our clients, we are also committed to our communities - and each other. With a company commitment to donate 1% of all revenue to non-profits serving communities where we work, our team regularly participates in philanthropic events and volunteerism. And in everything we do, we have fun! Because we recognize the mission of reimagining the potential of people starts with reimagining our own.
Key Company Info
We believe in building great teams that thrive in a collaborative and welcoming environment. Our approach is entrepreneurial and scalable, with the highest level of quality and professionalism. We balance care with accountability.
Job Summary
As the Workplace Manager I - Ticketed Services, you will be a key player in delivering outstanding service with an ability to communicate clearly with all parties involved in a project or service, including key stakeholders, internal customers, team members and vendor partners. This role requires the ability to demonstrate exceptional customer service, teamwork, and attention to detail to ensure client satisfaction. Must be able to deal with conflict while maintaining professionalism and focus on project or service goals. You will thrive in a fast-paced, goal-oriented environment with an eye for delighting the customer. This position is on the front lines in resolving customer inquiries as well as directing them to the right place to get the help they need. The successful candidate in this role has great listening skills, attention to details and can communicate effectively through various communication vehicles utilizing both written and verbal skills.
Key Responsibilities
Job Skills & Qualifications
Physical Requirements
EEOC
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.