Provider Network Specialist jobs in Delaware

Company Description

Kent County Levy Court – the County government serving Kent County, Delaware

General Description

40 Hour Week

$28.79/hr*

*Based on experience/education, a higher starting wage may be offered.

The position is a full-time on-site role for a Network Specialist in Dover, DE. The Network Specialist will be responsible for performing technical computer network functions, administering functions, and enabling advanced hardware/software configuration. The position will also contribute to the overall implementation and performance of the network infrastructure. The network specialist will work under the direct supervision of the Network Administrator, developing work methods and sequences.

The primary role of this position is to ensure that the network operates efficiently, securely, and reliably.

Duties and Responsibilities

The functions listed below represent most of the time spent working in this position. Management may assign additional tasks as necessary.

·        Assist in installing, maintaining, and monitoring network devices, servers, and IP phone systems.

·        Troubleshoot connectivity issues.

·        Assists in creating and updating technical documents.

·        Assists network administrator and computer technicians as needed.

·        Monitor network performance and troubleshoot network issues to ensure optimal uptime and reliability.

·        Perform routine maintenance tasks, such as software updates, firmware upgrades, and security patches.

·        Configures security for user and group network access.

·        Performs related work as required.

Minimum Education and Experience Requirements:

Requires an Associate degree in network administration, information technology, or a related field supplemented by one (1) year of experience in information technology, network systems, or related field or any equivalent combination of education, training, and experience.

Additional Requirements:

Good working knowledge of computer networks and computer programs/systems; good knowledge of infrastructure-related projects and daily operations in a multi-site agency; advanced knowledge of personal computers and pertinent applications; excellent communication and customer service skills; ability to work independently with little supervision to accomplish multiple tasks concurrently; well-developed problem-solving skills; excellent interpersonal, team building and communications skills; regular and timely attendance; performance of duties a safe manner.

Must pass testing for substance abuse and criminal background investigation. Must maintain a positive work environment by acting and communicating in a manner that promotes harmonious relations with customers, co-workers, and supervisors. Direct deposit of pay is required.