QUALITY ASSURANCE MANAGER is responsible for the implementation of policies and procedures to ensure adherence to production quality standards. Monitors and audits process, material, and product testing against established standards and conducts a continuous analysis of quality defects and deviations. Being a QUALITY ASSURANCE MANAGER identifies deficiencies or gaps in testing activities and develops solutions to ensure adequate and robust quality processes. Optimizes processes to comply with existing and new regulatory requirements. Additionally, QUALITY ASSURANCE MANAGER typically requires a bachelor's degree. Typically reports to a director. The QUALITY ASSURANCE MANAGER manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a QUALITY ASSURANCE MANAGER typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Software Quality Assurance Manager
***This role is required to be On-site at our HQ in Knoxville, TN.***
Position Summary
The Quality Assurance Manager will collaborate with leadership and scrum/project teams to support and improve the development of quality best practices as they relate to the organizational objectives within their respective business unit. This individual will own the overall QA, practices for their business unit and ensure processes and best practices are documented and followed.
This role will work closely with their direct reports and alongside development, and portfolio teams to help understand risk, value, efficiency, and quality of the project to report back to leadership and stakeholders. Close collaboration and mentorship of team members will be required to provide support and leadership to direct reports.
Efforts may include the ability to create, organize and execute a test strategy for any given application or large project, including integration, UNIT, migration, regression, smoke testing and proper documentation sign off occurs across business units. Trouble shooting and detailed risk analysis may also be required to accurately relay concerns and information to all involved parties in a clear concise manner.
The ideal candidate cultivates a team atmosphere that is collaborative and promotes business impact. This role requires someone who can lead and coach by example, has a strong technical background and understanding of the business needs and has a willingness to solve complex; as well as simple challenges with equal energy and excitement to provide the highest level of quality in every delivery.
About The Team
You will join the Retail software engineering group of teams supporting our legacy applications and our modernization initiative. The modernization initiative is a multi-year initiative that includes the reimagining, reinventing, and implementation of the legacy applications and systems that the entire Retail company uses daily. These teams are comprised of talented, engaged individuals that are dedicated to that mission, continuous improvement, and providing awesome customer experiences.
Primary Responsibilities
Primary Qualifications
Desired Skills
Why Clayton Homes:
• Consistently striving vertically integrated Berkshire Hathaway company
• One of America’s largest home builders and leader in housing
• Forbes lists: America’s Best Employers, America’s Employers by State, Best
Employers for Diversity, Best Employers for Women
• Quarterly profit share bonus program
• Onsite gym with variety of classes, wellness, professional and personal
development programs and much more!
Clayton is committed to a diverse and inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.