Quality Assurance Nurse, Sr. evaluates the quality of patient care. Monitors compliance with current laws, process improvements, and implementation of clinical best practices. Being a Quality Assurance Nurse, Sr. reviews and analyzes customer complaints. Helps train staff on new or improved clinical practices. Additionally, Quality Assurance Nurse, Sr. requires an associate's degree/bachelor's degree and is licensed to practice nursing. Typically reports to a manager or head of a unit/department. To be a Quality Assurance Nurse, Sr. typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)
As the #1 advisor for developing and empowering people to deliver the highest quality care, HealthStream’s brands include best-in-class apps, software, and specialized solutions. Over the last 30 years, our Company has remained committed to solving big problems and growing into new product lines. We are constantly innovating and finding new ways to positively impact healthcare organizations.
What does our values-based culture offer you?
A collaborative work environment
A mission-oriented mindset
Work-from-home flexibility
A chance to grow your career
All our HealthStreamers share a common vision: to improve the quality of healthcare by developing the people who deliver care. For over 30 years, we have remained committed to providing effective solutions through innovation and constant growth. Today, we offer a unified suite of products to streamline scheduling, credentialing, training and learning management, workforce development, and other key areas in the healthcare industry. We provide recurring value and, as a HealthStreamer, you will be at the forefront of healthcare technology innovation!
We offer work-from-home flexibility as part of our hybrid workplace policy. Our three Resource Centers (located in Nashville, TN; Boulder, CO; and San Diego, CA) are available for scheduled in-person events or assigned workspaces for those who want to work in the office. Remote team members also have access to flexible space scheduling for occasional use.
We encourage collaboration and commit to growth for our entire team. Our thriving culture allows our team members to continuously solve big problems, and we value these contributions. If you want to work for a company committed to its values and vision, HealthStream is the place for you!
We make sure patients receive competent care from qualified people. As a HealthStream team member, you would help this vision come to life. We pride ourselves on being a community where you can both build your career and take time away to fulfill your life goals and commitments.
Your Role As a HealthStreamer
Essential Duties and Responsibilities
Works with the development team to design, develop and execute test plans for our proprietary software applications.
Designs, documents and executes manual and automated test cases for ongoing software releases and new software products
Assists in all phases and types of software testing functionality testing, acceptance testing, regression testing, performance testing, browser compatibility testing, accessibility testing, automated testing, end-to-end and other types as required
Works closely with development team to reproduce errors, identify issues and resolve problems
Ensures that all bugs are documented, tracked and updated during the testing cycle using the bug documentation software
Assists development team in diagnosing user problems and documents issues found
Relays pertinent defect information to QA/Development/Product team members
Participates in Team Meetings to discuss team goals, tasks, and tools
Automation of test cases, to support CI/CD process (as needed)
Follow sound and modern engineering practices in software quality.
Performs related duties as required.
What You Will Need to be Successful
Education, Experience and Knowledge Required
Bachelor's degree in Computer Science, Information Systems, or other related discipline preferred.
2-5 years of experience as QA engineer
Experience with designing and writing automated test scenarios.
Experience with SDLC and STLC.
Good understanding and Experience with API testing and Web Testing.
Experience with automation frameworks like selenium (C# preferred).
Skills and Abilities Required
Demonstrate excellent attention to detail, organization skills, and time management skills.
Work independently with limited supervision, and as part of a team.
Ability to communicate clearly and effectively with other team members.
Accountability - Taking responsibility for ones actions and the consequences that result from those actions
Communication & Positive Presence - Listening attentively and respectfully; expressing thoughts and ideas effectively and concisely both verbally and in writing. Exhibiting a pleasant attitude.
Collaboration - Cooperating and working effectively with others in the pursuit of common goals
Critical Thinking - Using sound judgment, logic, and common sense to identify efficient and effective ways of approaching problems or new initiatives
Adaptability - Being flexible and continuing to function effectively during times of change
Continuous Improvement - Keeping an open mind; seeking new ideas and ways of doing things to streamline processes and increase client/customer satisfaction
Planning & Organizing - Appropriately prioritizing activities, scheduling time, and utilizing resources to complete tasks in an efficient and timely manner while paying attention to details
Work Ethic - Setting high standards for ones work; taking care to ensure all aspects of work are completed accurately
Customer Service - Treating clients/customers with a high level of respect and taking action in order to meet or exceed expectations and resolve problems
Motivation - Highly motivated individual with a genuine interest in improving and creating solutions
Benefits
HealthStream offers a comprehensive benefits package to eligible employees, including:
Medical, Dental and Vision insurance
Paid Time Off
Parental Leave
401k and Roth
Flexible Spending Account
Health Savings Account
Life Insurance
Short- and Long-Term Disability
Medical Bridge Insurance
Critical Illness Insurance
Accident Insurance
Identity Protection
Legal Protection
Pet Insurance
Employee Assistance Program
Fitness Reimbursement
If you have a passion for improving healthcare outcomes and empowering healthcare workers, come join the HealthStream team! We hope you join us and be a HealthStreamer!