Regional Support Manager jobs in Massachusetts

CSO is looking for a Regional Nurse Manager. 

This position will provide leadership and supervision for agency nursing staff, and collaborate with and provide integrative consultation to program staff. This position will also provide evaluation services for program clients as needed.

Responsibilities

• Oversee the provision of health status reviews, monitoring and evaluation services for clients; evaluate or assist in the evaluation of clients in need of emergency treatment services for possible hospitalization.

• Provide clinical and administrative training to nurses and relief nurses as necessary. 

• Provide, and support the provision of health education for clients as part of treatment team; provide backup coverage within programs as needed.

• Work directly with the VP of Medical Integration/Chief Nursing Officer on targeted, agency-wide development initiatives. 

• Develop, implementand evaluate new or revised policies and procedures aimed at addressing existing or emerging needs.

• Complete necessary reports and paperwork in a timely manner.

• Comply with DMH, DPH and other licensing authorities, and third-party payor regulations regarding record-keeping.

• Participate in ongoing in-service training for the purpose of maintaining, developing, and sharing clinical skills.

• Possessing a growth-mindset as a life-long-learner; particularly in areas identified as most impacting the health and well-being of those served by CSO, evidenced-based, and/or best practices to be shared across programs in a train-the-trainer model.

Bilingual candidates are strongly encouraged to apply, (English/Spanish speaking.)

Benefits

We provide our employees with competitive salaries and a generous benefits package, including full coverage health and dental insurance and ample paid time off (vacation, personal, sick, and holidays). Additionally, we offer a 403B retirement savings plan, an employee referral bonus program, regular in-house training and professional development opportunities with free CEUs, and voluntary supplemental insurances at group rates, including short and long-term disability, cancer, accident and life. We also offer a premier employee assistance program (EAP) and personal cell phone plan discounts. Our work environment is flexible and supportive, with ample opportunities for collaboration within and across departments, programs and locations. 

Our Agency

Clinical & Support Options, Inc. is a behavioral health organization serving individuals and families across Western Massachusetts. From our early days as a child guidance clinic, we have expanded into a full service behavioral health agency, committed internally to excellence while we collaborate externally with community partners to participate in a comprehensive system of assistance and resources for the residents of our communities. We employ over 650 multi-disciplinary staff, helping thousands of families over the past 50 years. We have community based office locations throughout Western Massachusetts, including Springfield, Northampton, Greenfield, Orange, Athol, Gardner and Pittsfield.

Our expertise, in a nutshell, is to support people in their progress towards self-sufficiency, no matter what challenges they face on that journey. EOE/AA