Regional Support Manager manages an operational support function in a specific geographic area providing guidance to branches on matters of compliance, service, and quality. Conducts routine and preventative quality assurance processes to monitor customer satisfaction and revenue results and ensure policy compliance for branches in designated region. Being a Regional Support Manager provides operational support and resources to investigate and resolve any problems or losses incurred in the day to day operations of branches. May require a bachelor's degree. Additionally, Regional Support Manager typically reports to top management. The Regional Support Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Regional Support Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
SUMMARY: The General Manager assumes responsibility and is accountable for the profitability of each department in the store on behalf of the company. Fulfills responsibility with sound business management practices. Plans, motivates, and coordinates the activities of the store management team.
ESSENTIAL JOB FUNCTIONS:
QUALIFICATIONS AND EXPERIENCE:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Adaptability and flexibility
THIS DOCUMENT IS INTENDED AS A MANAGEMENT GUIDE TO DESCRIBE THE GENERAL CONTENT OF AND REQUIREMENTS FOR THE PERFORMANCE OF THIS POSITION. IT IS SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE. Alternate duties may be assigned to the incumbent not specifically mentioned herein.