Residential Care Facilities Manager oversees facility services at an assisted living or skilled nursing facility, including building and grounds maintenance, laundry and housekeeping. Supervises and trains staff, and plans work schedules and assignments. Being a Residential Care Facilities Manager performs regular inspections to ensure that appearance and cleanliness standards are maintained, and that equipment is functioning properly. Requires a high school diploma. Additionally, Residential Care Facilities Manager typically reports to a manager or head of a unit/department. The Residential Care Facilities Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Residential Care Facilities Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Job Overview
The Resident Care Manager (RCM) plans and manages resident care from admit through discharge to ensure continuity of care. This oversight includes interpersonal connections with residents, families, staff, and others in accordance with regulations.
Job Requirements
Must possess a Nursing degree from an accredited College or University. 1 year of Supervisory experience relevant to the position preferred.
Excellent interpersonal, written, and verbal communication skills are essential. Organizational skills to effectively meet competing priorities.
Must be able to express self adequately in written and oral communication and to communicate effectively in an interdisciplinary care setting with residents, families, staff members, representatives of community and government agencies.
Must be able to read/write/speak/understand the English language.
Job Duties and Responsibilities
Resident Care Manager
Create and develop plan of care for each resident.
Completes resident assessments for admit, discharge, change of condition and at scheduled intervals.
Attends care conferences and provides resident and family with explanations/education as necessary and attends stand up daily.
Ensure that day to day issues are addressed including but not limited to: resident assessments, changes of condition, requests from the physician, weight reviews and hydration assessments, AIMS testing, schedule consultations and nourishment intake.
Consults with DNS and keeps him/her informed of pertinent information.
Reviews patient inquiries from hospital and assesses resident in person as needed.
Ability to implement the programs, goals, objectives, policies & procedures of the nursing department
Able to perform proficiently in all clinical competency areas including but not limited to: supervisory responsibilities, charting and documentation, direct patient care, drug administration, patient rights, infection control, safety and sanitation
Maintain professional working relationships with all associates, vendors, etc. Work in the department as well as throughout the campus facility
Understand and follow facility policies including harassment and compliance procedures. Attend and participate in continuing education programs
Display integrity and professionalism by adhering to federal, state, and local regulation; and other appropriate compliance training
Monitor charts and documents on nursing stations to ensure the appropriate, accurate, and timely documentation
Monitoring the performance and documentation of nursing staff in caring for the residents and assure that nursing services provided for the resident allow residents to attain or maintain the highest practicable physical, mental, and psychosocial well-being
Work with DNS to conduct internal audits and install corrective action plans to ensure the compliance with the federal, state, and local regulations are met
Able to respond in a leadership capacity to emergency situations related to patient and staff safety.
Facilitate efficient operations including staff assignments
Exhibit excellent client service and a positive attitude toward residents, families, visitors, and vendors
Must demonstrate dependability, regular good attendance, time management, use of reasoning and good judgment skills
Must be able to concentrate with frequent interruptions
Must be able to communicate and function productively on an interdisciplinary team to be involved with residents, associates, visitors, government agencies/personnel, etc. under all conditions and circumstances
Subject to hostile and emotionally upset residents, family members, etc.
Work beyond normal working hours, on weekends and holidays, and in other positions temporarily as necessary
Must be able to perform other duties as assigned by DNS/Administrator
Must possess a Nursing degree from an accredited College or University. 1 year of Supervisory experience relevant to the position preferred.
Excellent interpersonal, written, and verbal communication skills are essential. Organizational skills to effectively meet competing priorities.
Must be able to express self adequately in written and oral communication and to communicate effectively in an interdisciplinary care setting with residents, families, staff members, representatives of community and government agencies.
Must be able to read/write/speak/understand the English language.