Restaurant Supervisor - Casino jobs in New Mexico

Expectations of Leadership:

• Actively support, demonstrate, and promote the company’s core values.
• Be approachable and engaging with fellow team members.
• Always treat individuals with dignity and respect regardless of job position.
• Demonstrate maturity through exhibiting excellent listening skills.
• Make educating, inspiring, and motivating your team central to your mission.

Major Responsibilities/Activities:

• Functions as the trainer of all new front of house team members, ensuring that the training is consistent, and all team members are properly trained.
• Effectively and professionally communicates expectations to team members, providing them with guidance or corrective action.
• Addresses guests and team members concerns and resolves conflicts.
• Communicates variances from established standards to the Food and Beverage Manager.
• Maintains a neat, clean, organized, safe and comfortable work environment for team members and guests.
• Directly supervises team members to ensure the fulfillment of job responsibilities as outlined.
• Ensures that time and attendance are reported correctly. Prepares any verbal or formal written documentation. Completes all financial reports as necessary.
• Provides prompt, courteous, and friendly service to build personal first name relationships with as many guests in the casino as possible.

Minimum Requirements:

• Preference is given to qualified Santa Ana Tribal members.
• High school diploma or GED required.
• New Minimum of 2 years of job-related experience.
• Obtain a New Mexico Liquor Service permit & Food handlers card within 90 days of hire.
• Excellent guest service skills a must.
• Good interpersonal, verbal, and communication skills. Along with a Professional appearance.
• Must be able to work a flexible schedule, including weekends and holidays.
• Bi-lingual and multi-cultural experience preferred.

Essential Mental Functions

The essential mental functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Physical Functions

The essential physical functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to walk and stand for extended periods of time.
• Must be able to work well in fast paced, customer oriented environment.
• Physical ability to safely perform the essential job functions of the position.

Equipment Used:

• Smartphones, computers, laptop computers, and other traditional office equipment as required.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee’s duties are performed indoors in a climate controlled non-smoking environment.