Retail & Commercial Tire Store Manager Assistant jobs in Virginia

Retail & Commercial Tire Store Manager Assistant assists the store manager with the day-to-day operations of a tire store/center that markets to both retail and commercial clients. Ensures customer needs are met, complaints are resolved, and service is quick and efficient. Being a Retail & Commercial Tire Store Manager Assistant manages the tire center in absence of the manager. May require a bachelor's degree in area of specialty or in a related area. Additionally, Retail & Commercial Tire Store Manager Assistant typically reports to a store manager. The Retail & Commercial Tire Store Manager Assistant supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Retail & Commercial Tire Store Manager Assistant typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Commercial Tire Service Manager
  • McCarthy Tire
  • Newport, VA FULL_TIME
  • JOB DESCRIPTION AND RESPONSIBILITIES
    • Direct responsibility for Road Service Call Center in facilitating and managing all outside PM s and repairs.
    • Lead team of service technicians establishing policy, procedures, and clarification when questions arise.
    • Lead daily department activity ensuring the volume of work produced meets or exceeds company standards and ensures customer satisfaction.
    • Establish and monitor department KPI s and individual metrics; coach employees for continual improvement in productivity and customer service.
    • Review and approve high value and/or major repair estimates to ensure suggested repairs meet acceptable industry standards and that all applicable manufacture warranties have been applied.
    • Review Road Service work orders to ensure billing and task coding is accurate to all G/L accounts.
    • Lead and assist in continuous improvement activities by reviewing, changing, and improving processes in line with changing customer expectations/organizational goals.
    • Monitor, on a daily basis, all inside and outside repairs while in process or post repair to capture unapplied warranties. Assist Shop and Service Manager on active downed units under repair to capture unapplied or denied warranty coverage by working with dealerships management and/or OEM representatives to mitigate extended repair down time especially on major component failures.
    • Assist with parts vendors off-the-shelf defective parts warranty and file required claims to recover repair costs.
    • Support company culture. All employees are expected to consistently, effectively and reliably perform in accordance with the company’s values as set forth in our core competencies.
    • Answer incoming phone calls and handle customer inquiries.
    • Analyze tire problems and advise customer as to solutions.  
    • Assign tasks to service employees in accordance with customer needs and employee skills.  
    • Assist with store inventory management.
    • Follow and collect past due accounts.
    • In conjunction with the Training Department, ensure service employees are properly trained for their positions.  
    • Maintain a clean and orderly work area.
    • Handle payroll for department and track double time after hours calls.
    • Schedule employees for after hours calls on a rotation schedule.
    • Handle disciplinary actions for employees in department.
    • Ensure adherence to all OSHA, and DOT safety regulations.  

    OTHER DUTIES/RESPONSIBILITIES
    • Other duties can and will arise, and candidate should be prepared to take on these challenges openly.

    EDUCATION & EXPERIENCE
    • High School Degree or GED.

    REQUIREMENTS
    • Ability to work in a fast paced, demanding environment.
    • Must be able to work independently and also in a team environment doing other job duties as assigned.
    • Position may require work responsibilities outside of normal business hours and infrequent travel.

    WORK AUTHORIZATION
    • United States (Required)

    We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
  • 4 Days Ago

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Assistant Store Manager
  • Staples Retail
  • Leesburg, VA FULL_TIME
  • As a Sales Manager (i.e., Assistant Store Manager), you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You’ll drive sales in our retail...
  • Just Posted

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Retail store manager
  • Fortunoff Backyard Store
  • Hamilton, VA FULL_TIME
  • Exciting news! Our new furniture showroom in Sterling, VA is opening and we are now hiring for Store Manager! As the nation's largest specialty retailer for outdoor home furnishings, Fortunoff Backyar...
  • 8 Days Ago

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Assistant store manager
  • Amazon Retail LLC
  • Manassas, VA FULL_TIME
  • We are looking for an experienced Assistant Manager who can bring Amazon’s customer obsession to life in a grocery environment. You will direct day-to-day store operations and lead a team of engaged g...
  • 2 Days Ago

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Assistant Manager, Store
  • LE_301 Hibbett Retail, Inc.
  • Colonial Heights, VA FULL_TIME
  • 01482 Colonial Heights, VA LE_301 Hibbett Retail, Inc. Job Title: Assistant Manager Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager SUMMARY The Assistant Manager is responsibl...
  • 8 Days Ago

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Assistant store manager
  • Amazon Retail LLC
  • Fairfax, VA FULL_TIME
  • We are looking for an experienced Assistant Manager who can bring Amazon’s customer obsession to life in a grocery environment. You will direct day-to-day store operations and lead a team of engaged g...
  • 26 Days Ago

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Security Service Technician
  • Allied Universal®
  • Prineville, OR
  • Overview When you join the Allied Universal® Technology Services, you are joining one of the fastest growing security sy...
  • 6/12/2024 12:00:00 AM

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Patient Account Specialist Senior - Tlra Insurance
  • Christus Health
  • Lake Charles, LA
  • Description Summary: The Patient Account Specialist Senior is responsible for the accurate and timely billing and collec...
  • 6/12/2024 12:00:00 AM

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Patient Account Specialist Senior - Tlra Insurance
  • Christus Health
  • Houston, TX
  • Description Summary: The Patient Account Specialist Senior is responsible for the accurate and timely billing and collec...
  • 6/12/2024 12:00:00 AM

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Patient Account Specialist Senior - Tlra BAD Debt
  • Christus Health
  • Houston, TX
  • Description Summary: The Patient Account Specialist Senior is responsible for the accurate and timely billing and collec...
  • 6/12/2024 12:00:00 AM

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HCC Coding Auditor Senior - Health Plan Admin
  • Christus Health
  • Irving, TX
  • Description Summary: HCC Coding Auditor Senior will perform code audits and abstraction using the Official Coding Guidel...
  • 6/12/2024 12:00:00 AM

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Delivery Driver (Part-Time)
  • Autozone
  • Memphis, TN
  • Come be a part of an energizing culture rooted in people and a commitment to delivering WOW! customer service. If you ar...
  • 6/12/2024 12:00:00 AM

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Delivery Driver (Full-Time)
  • Autozone
  • Memphis, TN
  • Come be a part of an energizing culture rooted in people and a commitment to delivering WOW! customer service. If you ar...
  • 6/12/2024 12:00:00 AM

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Delivery Driver (Part-Time)
  • Autozone
  • Memphis, TN
  • Come be a part of an energizing culture rooted in people and a commitment to delivering WOW! customer service. If you ar...
  • 6/12/2024 12:00:00 AM

Virginia (/vərˈdʒɪniə/ (listen)), officially the Commonwealth of Virginia, is a state in the Southeastern and Mid-Atlantic regions of the United States located between the Atlantic Coast and the Appalachian Mountains. Virginia is nicknamed the "Old Dominion" due to its status as the first English colonial possession established in mainland North America and "Mother of Presidents" because eight U.S. presidents were born there, more than any other state. The geography and climate of the Commonwealth are shaped by the Blue Ridge Mountains and the Chesapeake Bay, which provide habitat for much of ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Retail & Commercial Tire Store Manager Assistant jobs
$55,269 to $70,071