Retail Store Manager, Sr. - Museum oversees a group of store managers responsible for the day-to-day operations of a museum retail store. Provides guidance and direction to store managers and adjusts sales goals and procedures as appropriate. Being a Retail Store Manager, Sr. - Museum develops strategies to improve customer service, drive store sales, and increase profitability. May require a bachelor's degree or equivalent. Additionally, Retail Store Manager, Sr. - Museum typically reports to a head of a unit/department. The Retail Store Manager, Sr. - Museum manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Retail Store Manager, Sr. - Museum typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Job Title: Museum Protection Assistant Manager
Department: Museum Protection
Classification: Non-Exempt
Reports to: Museum Protection and Operations Manager
Supervises: Museum Protection Staff
Date: 2024
Position Summary
This individual will take on responsibilities pertaining to the physical security of KMCA in order to safeguard its works of art, both interior and exterior, its buildings, grounds, and parking areas to assure the safety and well-being of staff, visitors, and persons in and around the Museum and its remote facilities. This individual will possess strong customer service skills to assist in creating a quality visitor experience. Ability to supervise co-workers, work with minimal supervision, and to carry out assigned duties and responsibilities in an effective manner.
Major Responsibilities
Protection of Artwork, Facilities, and Public
Supervision
· Create weekly work schedules for all employees under the responsibility of the MP Manager
· Distribute information within the Museum Protection Department regarding events, and the staffing of those events
o Maintain logbook of upcoming events
o Post Facility Forms for upcoming events
o Create and maintain staff sign-up sheets for events
· Responsible for payroll review and approval procedures
Create a Quality Visitor Experience
· Be alert to visitor needs, formulating ideas to meet these needs, and implementing them with the approval of the MP Manager
· Oversee completion of visitor attendance numbers and see that they are transferred to the Visitor Services Dept at the end of each month
Operations
· Coordinate the setup of museum programs, including seating and a/v elements as required
· Coordinate with contractors and vendors to maintain department related systems
· Be familiar with IT operations at all locations and assist with projects and repairs as necessary
· Serve as MP Manager in their absence
· Ensure all incoming and outgoing mail is distributed in a timely manner through MP staff
Perform Any and All Other Duties as Assigned by Supervisor
Key Competencies
Job Knowledge/ Professionalism: Demonstrates the knowledge and skill necessary to perform effectively; understands the expectations of the job; keeps professional knowledge up to date. Maintaining integrity of Museum standards in ones presentation of self to the public.
Trustworthiness: Ability to maintain discretion and confidentiality as it pertains to the Museum’s policy and procedures, personnel and other privileged information.
Interpersonal Skills: Maintains harmonious working relationships with supervisors, co-workers, and the public.
Judgment/Alertness: Ability to make sound judgments pertaining to safety of art and public. Ability to maintain constant awareness of people and surroundings.
Leadership: Exhibits confidence in self and others, inspires respect and trust, motivates others to perform well, and reacts well under pressure.
Job Specifications
· Must possess a valid driver’s license in good standing.
· Ability to drive a box truck.
o Stand/Walk: The ability to remain on one's feet in an upright position at a work station without moving about. The ability to move about on foot.
o Sit: The ability to remain in a normal seated position
o Talk: The ability to express or exchange ideas accurately, loudly, or quickly by means of the spoken word, imparting information or detailed instructions to clients, to the public, or to other workers.
o Handle/Feel: The ability to seize, hold, grasp, turn, or otherwise work with hand or hands. The ability to perceive attributes of objects and materials such as size, shape, temperature, or texture, by touching with skin, particularly fingertips.
o Stoop: The ability to bend the body downward and forward by bending spine at the waist; requires full use of the lower extremities and back muscles.
o Reach with hands and arms: The ability to extend the hands and arms in any direction.
o Lifts Weight and Exerts Force: Lifts weight up to 40 lbs. or exerts force by lifting, lowering, pulling, carrying, pushing, slapping, striking, kicking, pulling, or jerking.