Retail Store Operations Director jobs in Pennsylvania

Retail Store Operations Director directs and oversees retail store operations and the operations team. Implements policies and procedures that increase operational effectiveness and maximize long-term store performance. Being a Retail Store Operations Director designs strategies to increase profits and makes recommendations for operational improvement. Requires a bachelor's degree. Additionally, Retail Store Operations Director typically reports to top management. The Retail Store Operations Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Retail Store Operations Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Store Manager
  • Bridgestone Retail Operations, LLC
  • Norristown, PA FULL_TIME
  • Company Overview

    Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

    Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality.” We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future.

    We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you’re made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.

    Job Category

    Retail

    Position Summary

    Responsible for every aspect of the store operation, which includes: selecting, coaching and developing store teammates as well as merchandising, advertising and promotion of products and services.

    Responsibilities


    • Customer service
    • Drive store sales & promotions
    • Build Customer Satisfaction & Loyalty
    • Creating Results for Teammates, Customers and the Company
    • Understand alternative tire sourcing and competitors
    • Payroll, budgets and store goals
    • Responsible for record keeping and relevant financial information
    • Manage, schedule and assign staff according to their skill level
    • Attend paid training to stay up-to-date with new developments in the automotive service industry
    • Follow up with customers to obtain feedback and ensure they are satisfied with received
    • Other duties as assigned


    Minimum Qualifications


    • High School Diploma or equivalent
    • Demonstrated success in retail sales management
    • Problem solving as it relates to customer complaints
    • Aptitude to manage inventory, order scheduling, and ongoing merchandising displays
    • Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty
    • Teammate and customer communication skills
    • Negotiation and conflict resolution skills
    • Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles
    • Must have completed all current and required Firestone Complete Auto Care education courses & modules required for this position


    Preferred Qualifications


    • High school degree or equivalent is required
    • 2 year college degree or equivalent


    Our Crew Knows Benefits

    Health benefits that start on day one of employment, for all of our full-time teammates:


    • Paid vacation and holidays
    • On-the-job training and company-funded ASE certifications
    • Tuition reimbursement program
    • 401(k) match
    • Vision and Dental Coverage
    • On demand pay (daily pay) program available


    Our Values Give Back To You


    • Professional Development: No matter where you’re at in your career, we’ve got the resources to help you level up.
    • Community & Involvement: We pride ourselves on working with our local communities and giving back where we can.
    • Integrity & Teamwork: Part of what makes our teams different is our family-like mentality and drive to do things right, always.


    Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

    Employment Eligibility

    If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
  • 4 Days Ago

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Store Manager - 377910
  • TX06 Bridgestone Retail Operations, LLC.
  • Conshohocken, PA FULL_TIME
  • Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including ...
  • 22 Days Ago

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Retail Salesperson
  • Bridgestone Retail Operations, LLC
  • Stroudsburg, PA FULL_TIME
  • Company OverviewBridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including F...
  • 2 Days Ago

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Retail Salesperson
  • Bridgestone Retail Operations, LLC
  • Kingston, PA FULL_TIME
  • Company OverviewBridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including F...
  • 9 Days Ago

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Retail Salesperson
  • TX06 Bridgestone Retail Operations, LLC.
  • Karthaus, PA FULL_TIME
  • Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including ...
  • 16 Days Ago

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Retail Salesperson
  • TX06 Bridgestone Retail Operations, LLC.
  • Stroudsburg, PA FULL_TIME
  • Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including ...
  • 16 Days Ago

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Assistant Director of Retail Operations
  • Redenvelope
  • Assistant Director of Retail Operations Description Red Envelope is seeking a driven Assistant Director of Retail Operat...
  • 6/2/2024 12:00:00 AM

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Shop Manager
  • QUAY
  • Irvine, CA
  • Job Description Our Story: Quay was born roadside on the Australian festival circuit, soaking up good vibes + bold style...
  • 6/2/2024 12:00:00 AM

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General Manager, The Juilliard Store
  • The Juilliard School
  • New York, NY
  • Job Description Description: The General Manager oversees all operational, staffing, and customer service requirements o...
  • 6/2/2024 12:00:00 AM

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Store Manager-Sardis
  • Goodwill Industries of the Southern Piedmont, Inc.
  • Charlotte, NC
  • SUMMARY Manages, leads and operates a retail store and donation center by performing the following duties. ESSENTIAL DUT...
  • 6/2/2024 12:00:00 AM

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Director of National Retail Operations
  • Story Cannabis Co.
  • Phoenix, AZ
  • Description The Director of Retail Operations is responsible for leading and implementing operational procedures, system...
  • 5/31/2024 12:00:00 AM

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Sales Associate - Part Time
  • Goodwill Industries of NCPA
  • State College, PA
  • Job Details Job Location State College Store - State College, PA Position Type Part Time Salary Range $14.50 - $14.50 Ho...
  • 5/30/2024 12:00:00 AM

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Sales Associate - Full Time
  • Goodwill Industries of NCPA
  • State College, PA
  • Job Details Job Location State College Store - State College, PA Position Type Full Time Salary Range $14.50 - $14.50 Ho...
  • 5/30/2024 12:00:00 AM

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Shop Manager
  • QUAY
  • Austin, TX
  • Job Description Our Story: We were born roadside on the festival circuit, surrounded by music artists and festival goers...
  • 5/29/2024 12:00:00 AM

Pennsylvania (/ˌpɛnsɪlˈveɪniə/ (listen) PEN-sil-VAY-nee-ə), officially the Commonwealth of Pennsylvania, is a state located in the northeastern and Mid-Atlantic regions of the United States. The Appalachian Mountains run through its middle. The Commonwealth is bordered by Delaware to the southeast, Maryland to the south, West Virginia to the southwest, Ohio to the west, Lake Erie and the Canadian province of Ontario to the northwest, New York to the north, and New Jersey to the east. Pennsylvania is the 33rd-largest state by area, and the 6th-most populous state according to the most recent of...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Retail Store Operations Director jobs
$176,837 to $272,565

Retail Store Operations Director in Corpus Christi, TX
But with competition intensifying and with customers expecting ever-higher service levels, many retailers are now looking for new ways to further improve productivity and enhance customer service.
January 09, 2020
Retail Store Operations Director in Columbia, SC
Operational excellence means achieving a sustainable competitive advantage through the optimization of retail operations.
January 20, 2020
Retail Store Operations Director in Birmingham, AL
Click to view your store's trading hours and location.
February 15, 2020