Retail Store Operations Manager manages retail operations within a national store or outlet. Develops the overall operational strategy of the store business. Being a Retail Store Operations Manager develops and implements operational policies and procedures. Creates and implements operational strategies to drive the productivity, profitability and customer satisfaction of all stores. Additionally, Retail Store Operations Manager requires a bachelor's degree. Typically reports to a manager or head of a unit/department. The Retail Store Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Retail Store Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
We are seeking an experienced and detail-oriented Retail Store Operations Manager to oversee the daily operations of our retail store, ensuring a seamless and efficient shopping experience for our customers. In this role, you will be responsible for managing inventory, cash handling, loss prevention, and store preparedness, while maintaining strict adherence to company policies and procedures.
Key Responsibilities:
Inventory Management:
· Oversee inventory levels across all product categories, ensuring optimal stock availability and minimizing overstock or stockout situations.
· Analyze inventory data, forecast demand, and coordinate with purchasing teams to maintain a well-curated and appropriate product assortment.
· Implement effective inventory control procedures, including regular cycle counts, stock audits, and reconciliations.
· Manage the receiving and processing of incoming merchandise, ensuring accurate record-keeping and timely replenishment of saleable stock.
Loss Prevention and Shrink Control:
· Implement company loss prevention strategies to mitigate the risk of theft, fraud, and shrinkage.
· Conduct regular audits, analyze data, and identify potential sources of shrinkage, such as administrative errors, operational, product damage, or suspicious activities.
· Collaborate with the management to ensure adherence to loss prevention protocols and investigate any incidents promptly.
· Maintain accurate records and documentation related to loss prevention efforts and shrinkage reports.
Cash Management and Financial Controls:
· Oversee cash handling procedures, ensuring strict adherence to cash handling policies and accurate record-keeping.
· Reconcile daily cash sales with inventory movements and monitor cash flow to identify potential discrepancies.
· Implement robust financial controls and safeguards to prevent fraud, theft, or misappropriation of funds.
· Prepare and analyze financial reports, including sales, cash flow, and profitability data, to identify trends and opportunities for improvement.
Store Preparedness and Operational Efficiency:
· Ensure the store is consistently well-maintained, organized, and visually appealing, adhering to company merchandising standards.
· Optimize store operations processes, identifying opportunities for streamlining and efficiency improvements in areas such as inventory receiving, replenishment, and merchandise handling.
· Monitor and manage store supplies, ensuring adequate levels of POS supplies, cleaning supplies, and other operational necessities.
· Collaborate with the maintenance team to address any facility-related issues promptly and ensure a safe and well-functioning store environment.
Policy and Procedure Compliance:
· Enforce strict adherence to company policies and procedures related to customer service, merchandising, loss prevention, safety, and company standard.
· Training and coaching for store associates to ensure consistent understanding and implementation of policies and procedures.
· Stay up-to-date with industry best practices, and company guidelines, making adjustments to store operations as necessary.
Qualifications:
· Proven experience in retail store operations, inventory management, and loss prevention roles.
· Strong analytical and problem-solving skills, with the ability to interpret data and make data-driven decisions.
· Excellent organizational and multitasking abilities, with a keen eye for detail.
· Solid leadership and team management skills, with the ability to motivate and develop store associates.
· Proficiency in retail management software, inventory control systems, and data analysis tools.
· Availability to work flexible schedules, including evenings, weekends, and holidays as required.
If you thrive in a fast-paced retail environment and have a proven track record of managing efficient store operations, inventory control, and loss prevention strategies, we encourage you to apply for this exciting opportunity. Join our team and contribute to the continued success of our retail operations.
Job Types: Full-time, Part-time
Pay: $48,000.00 - $55,000.00 per year
Expected hours: 40 per week
Experience level:
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Ability to Relocate:
Work Location: In person