Retail Tire Service Manager jobs in Connecticut
Retail Tire Service Manager manages the service staff to effectively meet customer requirements and minimize tire service related expenses. Assigns jobs within the service center and dispatches road and fleet service according to customer requests or established requirements. Being a Retail Tire Service Manager makes recommendations for hiring, firing and disciplining of service techs. Trains service technicians and conducts new hire orientation; schedules other training as required. Additionally, Retail Tire Service Manager ensures that company policies are being followed with regard to safety, DOT and established operating procedures. May require a bachelor's degree. Typically reports to a store manager. The Retail Tire Service Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Retail Tire Service Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Recently Added Retail Tire Service Manager jobs
Tire Service Manager
- Service Tire Truck Centers
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Bloomfield, CT
OTHER
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Position Overview
Supervises all functions of service department personnel and activities. Responsible for delivering prompt,
courteous and professional service to customers.
Essential Job Functions (include the following. Other duties may be assigned.)- Supervise service personnel, promote teamwork and manage an efficient workplace.
- Conduct weekly meetings with service personnel.
- Quote product and service prices to customers as needed.
- Receive and schedule all service and/or repairs and dispatch road service calls in a professional manner. Maintain a daily log of all call activity. Save daily log for 6 months. Call customers back upon completion of road call. Obtain PO’s.
- Generate computer work orders. Review service work orders for complete information such as required customer information, repairs, mounts, new tires, valves, tolls and hours of service before giving to office. Work orders must be ready for billing within 24 hours of the service. Compare the prior night’s work order(s) to the answering service log. Ensure that all work orders are accounted for.
- Ensure that all products leave with proper paperwork. Communicate and record any attempts by an employee who violates company policy/procedures.
- With the assistance of the Branch Manager, schedule service personnel for 40 hour work weeks plus the night time duty roster.
- Ensure that requested mounts, flats and balances are done in time for delivery.
- Ensure that new hires are not exposed to any potential danger without having had the proper training.
- Inspect and maintain cleanliness and organization of service department, service vehicles and equipment. Ensure that VMR’s are complete and turned in to office once a week.
- Ensure that service personnel are in company approved attire.
- Ensure that ALL air gauges are checked weekly.
- Maintain minimum levels of service supplies.
- Meet with Department/Branch Managers to ensure coordination of service activities with activities of other departments such as production, sales, warehouse and office.
- Responsible for scheduling maintenance and repair of service vehicles and equipment.
- Participate in planning personnel safety and plant protection activities. Enforce use of safety equipment. You are responsible for the safety of the personnel at your location.
- Reprimand and record all activity regarding personnel who violate company policies. Obtain guidance from Branch Manager.
- Use computer to check inventory, generate service work orders and to check retread status.
- Ensure that Outside Service calls are completed within 2 hours of customer contact.
- As needed, perform any service personnel’s job duties to ensure prompt services to our customers.
- Daily work hours may be extended based on business needs, which could include weekends.
- Supervisory responsibilities: Directly supervise 2-15 employees. Carries out supervisory responsibilities in accordance with STTC’s policies and applicable laws. Responsibilities include interviewing and training employees; scheduling, performing and directing service work; addressing complaints and resolving problems; appraising performance; rewarding and disciplining employees. Reporting vacation days, PTO days and excessive absenteeism and tardiness to Branch Manager.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Requirements- Education and/or experience: 1 year or more related work experience and/or training.
- Language skills: Ability to read and interpret documents such as safety rules, invoices, packing lists, bills of lading, tire tags, computer work orders, operating and maintenance instructions, and procedure manuals. Ability to write legibly and to speak effectively before customers and employees of STTC. Good interpersonal skills.
- Basic mathematical skills.
- Ability to apply common sense understanding to carry out instructions furnished in writing, oral or diagram form.
- Computer skills: Ability to use computer; training will be provided as needed.
- Certificates, Licenses, Registrations: Valid driver’s license and clean driving record.
- Equipment: Capable of operating lift gates, service truck, service tools, air compressors, hydraulic jacks, air guns, air gauges, mounting and balancing machines, computer and office equipment.
- Dress code: Pants and shirts are provided by Service Tire Truck Centers at a reasonable cost per company policy.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand, walk, reach with hands and arms, and talk or hear. The employee is occasionally required to sit and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 100 pounds.
Specific vision abilities required by this job include close vision and depth perception.
Work environment: while performing the duties of this job, the employee is frequently exposed to hot and/or cold warehouse conditions and occasionally exposed to all weather conditions due to dock exposure. The noise level in the work environment is usually moderate.
Benefits include (but not limited to)- Top Industry Wages / Competitive pay
- Full health benefit package (includes Medical/Prescription, Dental, Vision, Life, FSA, and more
- Uniforms
- 401K with company match
- Paid Holidays and PTO days
- 13 Days Ago
Tire Technician (Outside)
- Service Tire Truck Centers
-
Bloomfield, CT
OTHER
- Tire Business names Service Tire Truck Centers as one of the best Tire Companies to work for in the United States. STTC offers an excellent benefit package, very competitive pay, and a path for employ...
- 13 Days Ago
Automotive Store Manager
- Monro Auto Service and Tire Centers
-
Hamden, CT
FULL_TIME
- Company DescriptionMonro, Inc. is one of the nation’s largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq ...
- 1 Month Ago
Automotive Store Manager
- Monro Auto Service and Tire Centers
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Manchester, CT
FULL_TIME
- Company DescriptionMonro, Inc. is one of the nation’s largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq ...
- 14 Days Ago
Automotive Store Manager
- Monro Auto Service and Tire Centers
-
Milford, CT
FULL_TIME
- Company DescriptionMonro, Inc. is one of the nation’s largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq ...
- 5 Days Ago
Automotive Store Manager
- Monro Auto Service and Tire Centers
-
Derby, CT
FULL_TIME
- Company DescriptionMonro, Inc. is one of the nation’s largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq ...
- 5 Days Ago
Retail Tire Service Manager jobs at Popular Companies
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- Exchange Bank
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- Advantage Solutions
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Steinbach, MB
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Surrey, BC
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Slave Lake, AB
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Ottawa, ON
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Liverpool, NS
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Markham, ON
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HALIFAX, NS
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- 6/7/2024 12:00:00 AM
About Connecticut
Connecticut is bordered on the south by Long Island Sound, on the west by New York, on the north by Massachusetts, and on the east by Rhode Island. The state capital and fourth largest city is Hartford, and other major cities and towns (by population) include Bridgeport, New Haven, Stamford, Waterbury, Norwalk, Danbury, New Britain, Greenwich, and Bristol. Connecticut is slightly larger than the country of Montenegro. There are 169 incorporated towns in Connecticut.The highest peak in Connecticut is Bear Mountain in Salisbury in the northwest corner of the state. The highest point is just east...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Retail Tire Service Manager jobs
$52,638 to $95,268