Retail Zone Manager jobs in District of Columbia

Company Overview
Kellermeyer Bergensons Services (KBS) has an immediate full-time opportunity to join our operations team as a Janitorial Zone Manager.  If you enjoy working in a fast-paced environment that is ever-changing, like problem solving, and creating a safe workplace, do you like building robust customer centric teams, then this is the career for you, and we want you as part of our team.  We are actively looking to grow our team, come join us.

For more than 50 years, KBS has been providing essential facility services in North America to help clients maintain clean and healthy operations. With a culture driven by our core values – trust, reliability, service and doing things the right way, and rooted in a fundamental belief that all work is “honorable and we acknowledge the dignity of those who do it.” These values are embraced by our highly diverse and inclusive workforce. 
What are you waiting for, APPLY TODAY and join the KBS Crew!  

Position Summary

You will be delivering the following services for your designated zone area customers, building janitorial, maintenance services, exterior landscaping delivery, or restaurant and restaurant equipment cleaning. 

The work schedule consists of 3rd shift and/or 1st shift hours: The job requires time with vendors during 3rd shift cleaning of restaurants and also requires ability to complete inspections and meet with customers during 1st shift hours. Times will vary based upon operational needs. This can be further discussed during the interview.  

As a Zone Manager the following duties and responsibilities will be a part of this opportunity, this is not an exhaustive list. 

• Manages the customer and vendor relationship for assigned accounts within zone. 

• Perform monthly/ quarterly visits with customer district and regional management to ensure customer satisfaction and relationship.  

• Visit accounts as prescribed in portfolio and review and or complete audits and submit. 

• Ensure buildings are properly supplied, and equipped, while maintaining response to service calls, emails, or queries within 2 hours.  

• Create and maintain delivery plans, as well as source and schedule vendors.  

• Submit project dates to the head office by date required.

• Provide backup crew work in emergency situations. 
• Must have minimum 3 years senior level management experience in Janitorial/Custodial workspace.
• Bi-lingual Spanish a major plus
• Must be able to travel. 

Requirements for our Zone Manager: 

• 3 years of management experience with 3-years in a janitorial or building maintenance/service industry, or exterior services, or restaurant industry, preferred.  

• Maintain ongoing knowledge of all compliance standards (OSHA, State/ Federal, and KBS).  

• Experience in maintaining or supporting staffing levels in support of defined budgets, crews, and customer relations.  

• Ability to analyze area profit and loss (P&L) statements to ensure expenses are within budget. 

• Ability to understand project management and related project planning, while communicating any changes and progress.  

• Ability to develop and maintain professional relationships with each client and ensure the best service levels in accordance with the contract.  

• Ability to manage staff employment cycle: Hire, train, manage performance including disciplinary actions and terminations.  
   

What's In It For You?

As a full-time KBS employee (30 hours per week) you may qualify for benefits including medical, prescription drugs, dental, vision and more!

• Paid Time Off
• Life Insurance
• Supplemental Health Insurance (E.G., Accident)
• 401k plan with a match
• Perkspot Discount Program – discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics 

KBS considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, and expression, marital or military status, or based on an individual's status in any group or class protected by applicable federal, state, or local law. KBS also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.