Room Reservations Manager jobs in Connecticut
Room Reservations Manager oversees the room reservation staff to ensure maximum customer satisfaction. Trains reservation agents and front desk operators to make room reservations for customers. Being a Room Reservations Manager forecasts regular room bookings and designs promotional programs to increase the sales of un-booked rooms. Ensures rooms are not overbooked and that guests receive requested rooms. Additionally, Room Reservations Manager handles any room disputes. May require a bachelor's degree. Typically reports to a hotel manager. The Room Reservations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Room Reservations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Room Reservations Manager jobs
Reservations / Revenue Manager
- Study Hotels
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New Haven, CT
FULL_TIME
-
The Study at Yale Hotel is currently seeking a Reservations / Revenue Manager to provide genuine hospitality and the highest quality of service to our guests. This position is responsible for coordinating reservation systems and implementing revenue management strategies and processes in order to optimize and maximize property’s room revenues. Our caring and attentive associates reinforce our principal belief that guest service is our highest priority. We have opportunities for energetic, service-oriented individuals who are experienced in providing efficient service and memorable experiences.
Reservations Management- Manage all incoming reservations and respond in a timely manner
- Manage reservations for all Special Event weekends
- Attend weekly Revenue Management, Group pick-up, Reservations and Sales Business meetings
- Assist in maintaining group selective targets and adjusting appropriately in HMS
- Check for duplicate reservations by calling all multiple same name reservations to ensure accuracy of guest names and any special requests
- Work with the Sales Department regarding group rooming lists, reservation changes and group billing according to contract and email history
- Monitor room type availability daily
- Monitor non-guaranteed reservations daily
- Cancel reservations when needed
- Create and maintain group and transient room blocks
- Ensure all reservations have correct billing and all other necessary information
- Monitor internet (OTA) reservations and requests
- Assist in completing all VIP and internal reservations and communicating any issues
- Research and charge for all no-show reservations
- Pre-block special requests / groups and room assignments on a daily basis
- Build rates and packages in HMS and TravelClick
- Create daily “show room” listing
- Knowledge of all Property Management Systems
- Assist Front Desk when necessary
- Train all Front Office associates in reservations
- Monitor reservations and discrepancies in IHotelier
- Perform other duties as necessary
- Manages rooms and ensures inventory is allocated and restricted properly to maximize revenue and profits for hotel
- Responsible for building rates, packages and hotel sales strategy information in the hotel inventory systems
- Conducts analysis of revenue, profit and demand associated with hotel rooms
- Contributes to forecasts, budgets, weekly and daily projections
- Prepares historical and future analysis of revenue and profit opportunities
- Coordinate and manage the yield management process and daily execution in all property management systems
- Collaborate with GM to input appropriate yield controls to maximize hotel's revenue from all distribution channels
- Monitor the status of the hotel throughout the day. Adjust any inventory controls that need to be modified through the applicable Revenue System(s) and communicate to the strategy team. This must occur as frequently as required based on high demand/revenue time frames
- Create and maintain a 12-month rolling demand calendar
- Monitor the pricing of competitors and understand the dynamics of the local market and demand generators
- Assist in monitoring group blocks to determine rooms available for sale to transient customers. Understand groups’ pick-up history and effectively assist in managing group cut off dates
- Review arrivals report and daily revenue reports for accuracy
- Manage brand/third-party channels
- Monitor the competitive set for occupancy and rate and recommend changes based on findings
- Collaborate with Sales and Marketing to provide consultation on strategies for negotiating and booking optimal group and catering business
- Prepare / present / own the hotel weekly and long-range rooms’ forecasts for group and transient reservations
- Experience: A minimum of 3 years in a similar role within the hospitality industry, with a proven advancement record and currently employed in a management position
The Study at Yale Hotel, the first property of the Study Hotels brand is sophisticated, yet relaxed 124 rooms hotel located in the heart of Yale University’s vibrant Arts Campus in New Haven, Connecticut - just steps away from the University’s museums, theaters, libraries and cultural centers. The Study at Yale captures the essence of Yale and offers guests a level of personalized service, style and comfort, unparalleled in the New Haven area. Literature, art, music and thoughtful design are central themes, evident throughout our inspired spaces.
Eligible full-time team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays.
Study Hotels is an Equal Opportunity Employer and does not discriminate based on age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law.
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Machine Operator - 1st Shift
- Digital Room
-
Wallingford, CT
FULL_TIME
- Digital Room is a high-growth eCommerce company serving Small and Medium Sized Businesses (SMBs) with high quality customized marketing and branding products and services. As a trusted leader in the m...
- 17 Days Ago
Danbury, CT-Garage-Visual Assistant Manager
- Danbury, CT-Visual Assistant Manager
-
Danbury, CT
FULL_TIME
- Seize the opportunity to join a global fashion retailer with two brands at the heart of its success, Garage and Dynamite, selected as one of Montreal's Top Employers 2020 and as one of Canada’s Top em...
- 11 Days Ago
Centralized Reservations Coordinator
- HEI Hotels and Resorts
-
Norwalk, CT
OTHER
- About UsHEI manages an unparalleled portfolio of leading full-service branded hotels and luxury and lifestyle independent hotels across the U.S. We are the acknowledged experts on upper-upscale, luxur...
- 8 Days Ago
Cash Room Manager
- Restaurant Depot | Restaurant Depot
-
Hartford, CT
FULL_TIME
- Position Title: Cash Room Manager Department: Cash Room Supervisor:Assistant Branch Manager FLSA: Non-exempt Position Summary: Works closely with Assistant Branch Manager and Branch Manager to ensure ...
- Just Posted
Operating Room Nurse Manager
- Waterbury Hospital
-
Waterbury, CT
FULL_TIME
- SCOPE OF POSITION: The Manager of Clinical Operations is responsible for the coordination and deployment of nursing care resources for the Operating Room. Direct reports include: RNs, CSTs, and Surgic...
- Just Posted
Room Reservations Manager jobs at Popular Companies
Lodging & Reservations Manager
- Grand Targhee Resort
-
Alta, WY
- Description SUMMARY Responsible for managing all aspects of the Front Desk and Central Reservation Team. A key aspect of...
- 6/2/2024 12:00:00 AM
Asst Manager, Reservations
- Atlantis Casino Resort Spa
-
Reno, NV
- **Overview** Come join Team Atlantis! We are currently accepting applications for Assistant Reservation Manager.The Atla...
- 6/1/2024 12:00:00 AM
Central Reservations Manager
- Montage International
-
Irvine, CA
- Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it...
- 5/31/2024 12:00:00 AM
Reservation Agent
- U-Haul
-
Charlotte, NC
- Location: 9136 Wilkinson Blvd, Charlotte, North Carolina 28214 United States of America U-Haul is looking for someone wh...
- 5/31/2024 12:00:00 AM
Guest Service Agent
- VTrips
-
Gatlinburg, TN
- The Guest Services Agent position at VTrips is responsible for providing exceptional customer service to guests, owners,...
- 5/30/2024 12:00:00 AM
Associate Actuarial Reserving Manager - REMOTE
- D.W. Simpson
-
Chicago, IL
- Looking for a position where you get to collaborate with various departments? Then this might be the job for you! A soli...
- 5/29/2024 12:00:00 AM
Host Hostess
- Restaurant Industry
-
San Diego, CA
- Job Description Job Description Our restaurant is looking for a Host/Hostess that are welcoming and hospitable. In this ...
- 5/29/2024 12:00:00 AM
Reservatin Manager
- 14 Global
-
Bethany Beach, DE
- Job Description Job Description A trendy downtown Bethany Beach restaurant seeks an experienced Reservation Manager. We ...
- 5/29/2024 12:00:00 AM
About Connecticut
Connecticut is bordered on the south by Long Island Sound, on the west by New York, on the north by Massachusetts, and on the east by Rhode Island. The state capital and fourth largest city is Hartford, and other major cities and towns (by population) include Bridgeport, New Haven, Stamford, Waterbury, Norwalk, Danbury, New Britain, Greenwich, and Bristol. Connecticut is slightly larger than the country of Montenegro. There are 169 incorporated towns in Connecticut.The highest peak in Connecticut is Bear Mountain in Salisbury in the northwest corner of the state. The highest point is just east...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Room Reservations Manager jobs
$53,354 to $79,292
Most Popular Cities in Connecticut for Room Reservations Manager Jobs
What does a Room Reservations Manager do?
Room Reservations Manager in Pascagoula, MS
Meeting Reservation Form is useful for a streamlined solution to shared meeting rooms by simply providing your name and ID, select a room and provide a brief information of meeting topic.
January 31, 2020
Room Reservations Manager in Macon, GA
A hotel stay can be one of the most expensive parts of your trip, so make sure you don't spend more than you need to on reservations.
February 06, 2020
Room Reservations Manager in Newark, NJ
Guests can be confident when booking directly that you will be quoted the best available rate online at the time of your original booking date available to the general public for the room category of your choice.
December 24, 2019