Sales Support Director jobs in Connecticut

Sales Support Director establishes the sales support process, develops an infrastructure of systems and tools, and directs support operations. Ensures that sales teams receive the tools and resources needed for smooth operations. Being a Sales Support Director monitors all sales activities to identify problems, create solutions, and produce accurate reporting. Develops and implements promotional events to increase sales volume. Additionally, Sales Support Director may provide oversight of sales incentive or commission programs. Requires a bachelor's degree. Typically reports to senior management. The Sales Support Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Sales Support Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Service Director
  • DeVivo Bus Sales
  • New Britain, CT FULL_TIME
  • The Service Director is the functional leader of the various service departments of the business and provides them direction and support. The Service Director connects the departments, coordinating and standardizing operations in so far as it is expedient and efficient. This position increases communication between departments and encourage the sharing of resources between them

    DeVivo Companies is a diversified dealership that sells and services a broad range of vehicles and equipment. Learn more about us at www.devivocompanies.com.

    What We Offer

    • Family-oriented culture & team environment
    • Promotion opportunities – we promote from within
    • Medical & dental insurance
    • Life insurance
    • Flexible spending account
    • 401k plan with company match
    • Paid time off
    • Paid training
    • Paid holidays
    • Certification reimbursement
    • Competitive compensation package

    Primary Responsibilities

    • Designs the processes and policies that govern the service departments of the business, including customer check-in and service, work order management, scheduling & dispatching, service operations, warranty administration, and quality control. Trains the tasks needed to perform processes and the skills needed to perform tasks. Audits for success.
    • Plans for and manages service department profitability through management of the main levers of volume, pricing, and costs.
    • Plans for and manages suppliers of the service department, primarily including vehicle manufacturers (OEMs) and component manufacturers.
    • Assists Location Managers in planning for and supervising service department staff. Trains and supports service department managers and service advisors.
    • Plans for and manages corporate service department staff, including recruiting, hiring, employee relations, and termination. Employs leadership skills to produce positive changes in employee behavior.
    • Plans for and manages the resources employed by and expenses assumed by the corporate service department.
    • Coordinates cross-functionally with other departments and divisions of the business.
    • Analyzes the market and creates relationships with participants, including customers and industry suppliers. Uses knowledge to support the strategy process of the business.
    • Contributes to the formal, internal communications of the DATTCO Sales & Service business. Develops, manages, and contributes to the internal communications of the corporate and location service departments.
    • Contributes to meeting the goals and objectives of the business. Develops goals and objectives and manages the performance of the location departments against them.
    • Forms and leads project teams to solve issues facing the service departments.
    • Manages departmental compliance with both internal, regulatory, and OEM policies.
    • Contributes to a positive business culture through words and actions.

    Required Qualifications

    • At least 5 years of service management or administrative experience in a vehicle dealership
    • Understanding of products & services of the business
    • Strong working knowledge of operational processes in service department
    • Strong communication and collaboration ability
    • Strong motivation ability
    • Proficient in Microsoft Excel

    Preferred Qualifications

    • Bachelor’s Degree (or equivalent business experience)
    • Knowledge of dealerships existing processes and systems
    • Knowledge of OEM processes and systems, especially Navistar
    • CDL Class B with P endorsement

    Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status and all other protected classes.
  • 10 Days Ago

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Senior B2B Sales - Hunter
  • Complete Network Support
  • Branford, CT FULL_TIME
  • Complete Network is one of the fastest growing IT Managed Service Providers in the country with offices in the northeast, the Carolinas, and Florida. We have been named to the Inc 5000 list of fastest...
  • 11 Days Ago

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Sales Coordinator
  • Eli's Restaurant Group Support Center
  • Hamden, CT FULL_TIME
  • DescriptionJoin the Eli’s Restaurant Group family! Our restaurants are recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion an...
  • 23 Days Ago

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Director of Support
  • Carriage Services
  • Bristol, CT FULL_TIME
  • irector of Support - Funeral Homes (North East)At Carriage Services, we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a ...
  • 4 Days Ago

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Director Support Professional
  • Options Unlimited Inc
  • Farmington, CT FULL_TIME
  • Location: Farmington, CT Part Time - 15 hours weekly Monday & Friday, 7 am - 10 am This position provides direct care services to four (4) agency’s residents; 4 women with mild or occasional behaviors...
  • 1 Day Ago

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Director of sales
  • Brandywine Living
  • Litchfield, CT FULL_TIME
  • Director of Sales Are you ready to change your life? I moved and am now working at another Brandywine Community. I just referred one of my friends to check them out. In this day and age, you don’t fin...
  • 9 Days Ago

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Executive Director of Sales and Marketing
  • Johns Hopkins Health Plans
  • Hanover, MD
  • Job Summary Reporting to the VP & COO, the Exec Dir Sales & Marketing leads the organization’s marketing, communications...
  • 6/11/2024 12:00:00 AM

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Executive Director - FI Sales (Remote)
  • Vericast
  • New York, NY
  • Company Description Vericast is a premier marketing solutions company that accelerates profitable revenue growth for the...
  • 6/11/2024 12:00:00 AM

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Executive Director of Sales and Brand Growth
  • Workstream
  • Fountain, CO
  • Executive Director of Sales and Brand Growth Job Description | Chick-fil-A Fountain Reports to: Operator and General Man...
  • 6/10/2024 12:00:00 AM

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National Accounts Sales Director
  • Watchfire Signs LLC
  • Danville, IL
  • Job Description Job Description Summary The National Accounts Sales Director is responsible for new business generation ...
  • 6/7/2024 12:00:00 AM

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National Accounts Sales Director
  • Watchfire Signs LLC
  • Nashville, TN
  • Job Description Job Description Summary The National Accounts Sales Director is responsible for new business generation ...
  • 6/7/2024 12:00:00 AM

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National Accounts Sales Director
  • Watchfire Signs LLC
  • Indianapolis, IN
  • Job Description Job Description Summary The National Accounts Sales Director is responsible for new business generation ...
  • 6/7/2024 12:00:00 AM

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National Accounts Sales Director
  • Watchfire Signs LLC
  • Colorado Springs, CO
  • Job Description Job Description Summary The National Accounts Sales Director is responsible for new business generation ...
  • 6/7/2024 12:00:00 AM

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National Accounts Sales Director
  • Watchfire Signs LLC
  • Olathe, KS
  • Job Description Job Description Summary The National Accounts Sales Director is responsible for new business generation ...
  • 6/7/2024 12:00:00 AM

Connecticut is bordered on the south by Long Island Sound, on the west by New York, on the north by Massachusetts, and on the east by Rhode Island. The state capital and fourth largest city is Hartford, and other major cities and towns (by population) include Bridgeport, New Haven, Stamford, Waterbury, Norwalk, Danbury, New Britain, Greenwich, and Bristol. Connecticut is slightly larger than the country of Montenegro. There are 169 incorporated towns in Connecticut.The highest peak in Connecticut is Bear Mountain in Salisbury in the northwest corner of the state. The highest point is just east...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Sales Support Director jobs
$175,872 to $235,643

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Yes, PMs need to work with and support the sales force but more as consultants than full time participants.
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