Sales Support Director establishes the sales support process, develops an infrastructure of systems and tools, and directs support operations. Ensures that sales teams receive the tools and resources needed for smooth operations. Being a Sales Support Director monitors all sales activities to identify problems, create solutions, and produce accurate reporting. Develops and implements promotional events to increase sales volume. Additionally, Sales Support Director may provide oversight of sales incentive or commission programs. Requires a bachelor's degree. Typically reports to senior management. The Sales Support Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Sales Support Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Company Background
Westinghouse Outdoor Power Equipment is an exciting and rapidly expanding brand specializing in top-tier outdoor power products. Whether it's portable generators, pressure washers, lawn and garden or snow removal equipment, our commitment to excellence drives everything we do. Join our dynamic team as we leverage e-commerce channels and strategic partnerships with industry giants like Amazon, Lowe’s, and Home Depot to bring our exceptional products to customers worldwide.
Job Overview
We are seeking an organized, detail-oriented Sales Support Specialist with strong problem solving and communication skills to join our team in a full-time role based in our corporate headquarters in Columbus, Ohio. This role is responsible for maintaining online content, launching new products, monitoring inventory and pricing, responding to customer questions and reviews, and supporting the day-to-day needs of the company’s retail accounts (such as Amazon, The Home Depot, and Lowe’s) through timely reporting and internal/external issue resolution.
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