Sales Support Representative jobs in Arizona
Sales Support Representative provides administrative and logistical support to the sales team. Duties may include order processing/entry, record keeping, response to customer inquiries and RFP. Being a Sales Support Representative generates reports on sales targets, activity, and other related metrics. Coordinates customer and prospect meetings and events. Additionally, Sales Support Representative prepares presentation materials and exhibits. Trains and supports the sales team on systems, processes, and procedures. Typically requires a bachelor's degree or equivalent. Typically reports to a supervisor or team leader. The Sales Support Representative work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Sales Support Representative typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Recently Added Sales Support Representative jobs
Tier 1 Technical Support Representative
- Roplan Sales AB
-
Scottsdale, AZ
FULL_TIME
-
Description
General Job Description:
The Tier 1 Technical Support Representative will support our national and local Enterprise Business accounts by troubleshooting and/or resolving customer calls or cases by following set processes in an ever-changing environment. This position must be able to adapt to changes quickly. The Tier 1 Technical Support Representative is detail oriented, extremely well organized, and can communicate well with others. This position should be able to work independently, act professionally in all aspects of this position, and work in an environment that can be very fast paced and challenging.
Schedule
Training -
M-F 8:30am to 5:30 pm for approx.. 4 weeks
Regular Schedule -
M-F 8am – 5pm
Salary
$18.00 per hour
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.- Answer inbound Wireless/GPS troubleshooting calls (15-20 daily est.)
- Respond to inbound Wireless/GPS troubleshooting emails (20-30 daily est.)
- Track all troubleshooting activities in CRM system
- Learn, understand, and support multiple products and services within a technical support department
- Manage multiple support cases at one time
- Meet support SLA’s and provide superior customer support\
- Follow Knowledge Base Articles / create Technical Notes
- Work with support and/or product development personnel to troubleshoot and workaround product issues
Knowledge, Skills and Abilities:- Easily adapts to change
- Good technical skills in Windows, Microsoft Office (particularly excel) and CRM (Salesforce preferred).
- Able to multitask and work multiple computer applications at same time to log and resolve support cases.
- Proactively stay up to date with all the latest technologies concerning Wireless products, and the underlying technologies.
- Recognize and escalate difficult technical / business issues within the Sales, Customer Support, and Engineering organizations
- Prioritize both time and projects, working independently
- Listen, comprehend, and communicate “on the fly.”
- Ability to communicate effectively
- Highly self-motivated and independent with ability to also work with a team
- Excellent customer support skills
- Excellent troubleshooting skills
- Need to be able to examine, investigate, and solve dynamic problems with ability to think "out-of-the-box” and develop creative solutions.
- Strong follow up skills
- Scheduling flexibility (support department will run 24x7)
- 1-3 years high-tech customer support experience in a fast-paced environment
None
Work Environment
This job operates in a clerical, office setting. Noise level is typically moderate. This role routinely uses standard office equipment such as computers, phones, filing cabinets, copiers, scanners and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 10 pounds and occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Position Type/Expected Hours of Work
This is a full-time position with a schedule that varies, but will typically involve approximately 40 hours a week. Hours are subject to change at the company’s discretion.
Travel
Little to no travel is expected for this position.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. - 18 Days Ago
Sales representative
- Remote Sales Recruiting
-
Gilbert, AZ
FULL_TIME
- WE DO NOT ACCEPT INTERNATIONAL CANDIDATES : US BASED ONLY About the Job Do you Need to support your family or earn income for the lifestyle you desire? Crave freedom and flexible hours? Want to stop b...
- 1 Day Ago
Inside Sales Support Specialist I
- BLS Sales and Marketing, LLC
-
Mesa, AZ
FULL_TIME
- Job Overview: We seek a highly motivated and customer-focused Inside Sales Support Specialist to join our team. This role offers significant growth potential to evolve into a field sales position with...
- 27 Days Ago
Sales Representative Water Trucks
- Superior Equipment Sales & Service
-
Phoenix, AZ
FULL_TIME
- We are seeking a Sales Representative Water Trucks to join our team! You will resolve customer questions and offer solutions to drive company revenue.Responsibilities:Present and sell company products...
- 16 Days Ago
Sales Support Representative
- Ferguson
-
Surprise, AZ
FULL_TIME
- Job Posting: Ferguson is North America’s leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,0...
- 8 Days Ago
Commercial Sales Support Representative
- SRS Distribution Inc.
-
Tempe, AZ
FULL_TIME
- Commercial Sales Support Representative The Commercial Sales Support Representative is responsible for cultivating new relationships with commercial contractors while strengthening relationships with ...
- 10 Days Ago
Sales Support Representative jobs at Popular Companies
Sales Support Representative
- Atlantic Southern Paving and Sealcoating
-
Plantation Acres, FL
- Job Description Job Description Want to join one of South Florida’s award-winning, fastest-growing companies? Well, you’...
- 6/11/2024 12:00:00 AM
Sales Support Representative
- Essential Telecommunications Provider - Immediate Positions Available!
-
Drexel Hill, PA
- Job Description Job Description HERE IS YOUR OPPORTUNITY TO A PART OF A N ELITE TEAM AS A SALES SUPPORT REPRESENTATIVE! ...
- 6/11/2024 12:00:00 AM
Sales Support Representative
- Advanced Circuits
-
Aurora, CO
- Job Description Job Description Sales Support Representative Hours: Monday –Friday: 10:30am-7:30pm Description: Sales Su...
- 6/11/2024 12:00:00 AM
Sales Support Representative
- Ferguson Enterprises, Inc.
-
Tucson, AZ
- Include, but are not limited to the following:This position supports the post-sales team for the residential builder cus...
- 6/10/2024 12:00:00 AM
Sales Support Representative
- Ferguson Enterprises, Inc.
-
Asheville, NC
- Include, but are not limited to the following:This position supports the residential trade customer group. Assists in mu...
- 6/10/2024 12:00:00 AM
Sales Support Representative
- Friends Life Care
-
Blue Bell, PA
- Job Description Job Description As a Sales Support Specialist, you'll be responsible for sales operations and ensuring a...
- 6/9/2024 12:00:00 AM
Commercial Sales Support Representative
- American Roofing Supply - Tempe
-
Tempe, AZ
- Commercial Sales Support Representative The Commercial Sales Support Representative is responsible for cultivating new r...
- 5/24/2024 12:00:00 AM
Sales Support Representative
- American Roofing Supply - Commerce City
-
Commerce City, CO
- PREFERRED WORK EXPERIENCE 3+ years of experience in construction wholesale distribution sales Strong skills in Microsoft...
- 4/17/2024 12:00:00 AM
About Arizona
Arizona (/ˌærɪˈzoʊnə/ (listen); Navajo: Hoozdo Hahoodzo Navajo pronunciation: [xòːztò xɑ̀xòːtsò]; O'odham: Alĭ ṣonak Uto-Aztecan pronunciation: [ˡaɺi ˡʂonak]) is a state in the southwestern region of the United States. It is also part of the Western and the Mountain states. It is the sixth largest and the 14th most populous of the 50 states. Its capital and largest city is Phoenix. Arizona shares the Four Corners region with Utah, Colorado, and New Mexico; its other neighboring states are Nevada and California to the west and the Mexican states of Sonora and Baja California to the south and so...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Sales Support Representative jobs
$56,783 to $73,261
Most Popular Cities in Arizona for Sales Support Representative Jobs
What does a Sales Support Representative do?
Sales Support Representative in Sumter, SC
You’ll be expected to deliver high service levels and support to the outside sales teams through building strong relationships with them.
January 06, 2020
Sales Support Representative in Great Falls, MT
In this post, you can reference some of the most common interview questions for a sales support representative interview along with appropriate answer samples.
January 25, 2020
Sales Support Representative in Pascagoula, MS
The Senior Sales Support Specialist Medical Devices needs to have a customer mind-set to be flexible and supportive to ensure that all customer requirements and needs are met through effective team working.
December 26, 2019