Slot Operations Manager jobs in New Mexico

Slot Operations Manager manages and directs the daily operations of the slot department. Reviews electronic gaming device reports and adheres to federal cash reporting requirements. Being a Slot Operations Manager may require a high school diploma or its equivalent. Typically reports to a head of a unit/department. The Slot Operations Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Slot Operations Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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DIRECTOR OF SLOT OPERATIONS
  • Sandia Resort And Casino
  • Albuquerque, NM FULL_TIME
  • Position Summary



    Under the direction of the General Manager of Gaming Operations supervise, administer and coordinate all Sandia Casino slot operations.



    Supervision Exercised



    Supervised by the General Manager of Gaming Operations.


    Supervises the Slots Manager, and other personnel as assigned.



    Major Duties and Responsibilities



    • Responsible for all operations, technical and administrative duties involving the Slot Department.
    • Develops, implements and monitors slot policies and procedures to ensure compliance with the goals and objectives of Sandia Casino.
    • Develops strategies to create service levels designed to expand guest attendance and increase slot profits.
    • Develops, implements and monitors a Slot Department budget. Understanding and documenting reports monthly as to any variances.
    • Develops and structures department operational goals and objectives, enforces organizational policies and procedures.
    • Maintains on-line records of all slot machines, determines slot machine mix, pays out percentage and locations to maximize slot revenues.
    • Responsible for documentation to ensure the Slot Department is in compliance with specifications required by the National Indian Gaming Commission (NIGC) and the State Compact.
    • Provides reports to the General Manager of Gaming Operations, Tribal Council, and other Department Managers as necessary.
    • Monitors and manages service levels through analysis of reports and follow through.
    • Works closely with Marketing Department in the establishment of slot promotions programs which are unique, exciting and revenue, profit generating.
    • Identifies training needs and contracts with service providers and internal resources to provide staff development opportunities for current employees and Pueblo of Sandia Tribal members.
    • Monitors and manages service levels through reporting and follow through.
    • Responsible for training staff on current and new technology of slot machines.
    • Establishes internal operating procedures with Surveillance and Security departments and any additional safeguards as necessary to protect Tribal assets, customers, Casino employees and Tribal property.
    • Ensures the effective and timely transfer of slot banks to the main vault.
    • Establish outstanding customer relations with guests.
    • Adheres to Title 31 procedures.
    • Establishes and maintains an effective business relationship with vendors.
    • Recommends slot format and prize payment adjust performance to competition.
    • Performs additional duties and responsibilities as necessary or assigned.


    Secondary Duties and Responsibilities




    Knowledge, Skills and Abilities



    • Ability to supervise, coordinate, direct, and assign work.
    • Ability to make judgments and decisions regarding guest and employee complaints.
    • Ability to implement and administer disciplinary procedures.
    • Ability to analyze and develop time lines, project resources, monitor and evaluate results.
    • Ability to develop and implement policies and procedures.
    • Ability to develop and administer a slot budget.
    • Ability to deal effectively with the general public and casino staff.
    • Excellent customer service skills.
    • Excellent verbal and written communication skills.
    • Ability to write reports and maintain slot files and employee schedules.
    • Ability to develop and implement training needs for employees and Tribal members.
    • Ability to pass an extensive background investigation.
    • Knowledge of Casino operations, Tribal, federal and state reporting requirements.
    • Knowledge of all slot and gaming operations.
    • Must be able to read, write and speak English fluently.

    Minimum Qualifications, Education and Experience



    Required:

    • High School Diploma, GED certification or equivalent.
    • Bachelor’s Degree, preferably in Business Administration, Public Administration, Finance Administration, Human Resource Management or related field and eight (8) years of managerial or supervisory slot experience. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling twelve (12) years may substitute for the required education and experience.
    • Must be at least 21 years of age.
    • Must possess and maintain a valid, unrestricted New Mexico Driver’s License.


    Licensing Status



    • Must be able to obtain and maintain the required Gaming License.
    • Will require a post-offer, pre-employment and random drug screening.
  • 2 Months Ago

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OPERATIONS MANAGER
  • US Air Force Special Operations Command
  • Clovis, NM FULL_TIME
  • Duties The purpose of this position is to oversee the operations of maintenance, supply, and housekeeping or oversee the maintenance and supply depending on size/structure of the lodging operation. Ac...
  • 7 Days Ago

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Service Manager
  • Bridgestone Retail Operations, LLC
  • Gallup, NM FULL_TIME
  • Company OverviewBridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including F...
  • 9 Days Ago

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Service Manager
  • TX06 Bridgestone Retail Operations, LLC.
  • Gallup, NM FULL_TIME
  • Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including ...
  • 17 Days Ago

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Service Manager
  • TX06 Bridgestone Retail Operations, LLC.
  • Rio Rancho, NM FULL_TIME
  • Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including ...
  • 19 Days Ago

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Slot Technician
  • Sunland
  • Sunland Park, NM FULL_TIME
  • JOB DESCRIPTION Position: Slot Technician Directly Reports To: Slot Technician Supervisor Status: Hourly Description Responsible for the minor maintenance and repairs of all slot machines. Provides cu...
  • 2 Days Ago

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Operations Manager
  • Marriott
  • San Diego, CA
  • Additional Information Full Time Job Number 24099906 Job Category Rooms & Guest Services Operations Location Residence I...
  • 6/12/2024 12:00:00 AM

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Operations Manager
  • PCT - Pacific Cast Technologies
  • Albany, OR
  • Operations Manager If you would love to be part of a company that is poised for substantial growth with opportunities fo...
  • 6/11/2024 12:00:00 AM

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General Manager/Operations Manager Needed!
  • Signs & Services Company, Inc.
  • Orange, CA
  • Job Description Job Description We are seeking a General Manager/Operations Manager to become an integral part of our te...
  • 6/8/2024 12:00:00 AM

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Project Executive/Operations Management
  • Kimmel & Associates Inc.
  • Erie, PA
  • About the Company: Our client is a 100+ year old, industry-leading, full-service Electrical Contractor offering electric...
  • 6/8/2024 12:00:00 AM

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Project Executive/Operations Management
  • Kimmel & Associates Inc.
  • Palestine, OH
  • About the Company: Our client is a 100+ year old, industry-leading, full-service Electrical Contractor offering electric...
  • 6/8/2024 12:00:00 AM

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Project Executive/Operations Management
  • Kimmel & Associates Inc.
  • Akron, OH
  • About the Company: Our client is a 100+ year old, industry-leading, full-service Electrical Contractor offering electric...
  • 6/8/2024 12:00:00 AM

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Slot Shift Supervisor
  • Santa Clara Development Corporation
  • Española, NM
  • Job Description Job Description SUMMARY: Responsible for handling Slots Department employee/guest requirements. Ensures ...
  • 6/8/2024 12:00:00 AM

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Executive Operations Manager
  • netPolarity, Inc. (Saicon Consultants, Inc.)
  • Austin, TX
  • Job details are Shared below: Job Title: Executive Protection Manager Location: Austin, TX 73301– TRAVEL REQUIRED (Onsit...
  • 6/7/2024 12:00:00 AM

New Mexico (Spanish: Nuevo México Spanish pronunciation: [ˈnweβo ˈmexiko] (listen), Navajo: Yootó Hahoodzo pronounced [jòːtxó xɑ̀xʷòːtsò]) is a state in the Southwestern region of the United States of America; its capital and cultural center is Santa Fe, which was founded in 1610 as capital of Nuevo México (itself established as a province of New Spain in 1598), while its largest city is Albuquerque with its accompanying metropolitan area. It is one of the Mountain States and shares the Four Corners region with Utah, Colorado, and Arizona; its other neighboring states are Oklahoma to the north...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Slot Operations Manager jobs
$79,466 to $129,105

Slot Operations Manager in Huntsville, AL
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