Social Services Director - Nursing Home in a nursing home environment, directs, establishes, and plans the overall policies and goals for the social services department. Responsible for patient assessments, care planning and helping the patients and families adjust to their new surroundings or occupations. Being a Social Services Director - Nursing Home plans and administers social service programs. Supervises the facility's social workers. Additionally, Social Services Director - Nursing Home assists in development of policies regarding participation in facility planning for health and welfare services. Requires a master's degree. Typically reports to top management. The Social Services Director - Nursing Home typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Social Services Director - Nursing Home typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
POSITION SUMMARY
This position oversees the operations of the a low-barrier homeless shelter with supportive services in Anchorage, AK. The operation encompasses services 24 hours a day, seven days a week serving up to 250 guests nightly as well as daytime services. The service population includes adult men and women. This position is responsible for day to day operations of the entire program using a Trauma Informed Service Model. This position, in collaboration with the Sr. Director of Adult Homeless Services is also responsible for year to year planning, public relations, managing partner relations, and fiscal management.
ABOUT US
CSS is a Catholic human and social services agency and behavioral health care provider that welcomes people of all faiths through its programs and employment. We provide help for our Alaskan neighbors through a variety of supportive service programs, including emergency shelter, food stability, housing, case management, and refugee assistance. CSS empowers individuals and families on their path to permanent stability, creating thriving communities for all. Located in Anchorage, Alaska, CSS is a nationally accredited organization through the Council on Accreditation (COA), which recognizes that CSS provides high quality services that meet best practice standards in the social service field. Mission: We compassionately serve those in need, strengthen individuals and families, and advocate for the common good.
Vision: All Individuals and Families are Flourishing.
Impact Statement: Catholic Social Services empowers individuals and families on their path to permanent stability, creating thriving communities for all.
Guiding Principles: - Catholic Social Teachings – Reverence for
ABOUT OUR PROGRAM/DEPARTMENT
Catholic Social Services has been continuously serving the Anchorage community as an emergency homeless shelter 24/7/365 since 1983. The program provides basic needs services for individuals experiencing homelessness in Anchorage including a warm, safe place to stay, meals, laundry, clothing, storage, medical clinic, medical respite, and more. In addition, shelters provide ladder-up services to include case management, employment and training, resource and referral, and individual advocacy all in an effort to help individuals work towards and achieve permanent stability.
REQUIRED COMPENTENCIES
Competency: A set of knowledge, skills, abilities, and behaviors needed to perform the job well.
RESPONSIBILITIES:
1. Program Implementation/Design and Development/Evaluation: fulfill program mission. Operate within mission/philosophy of agency. Monitor needs assessments and design strategies for program/agency operations. Design program goals, objectives and methodologies. Evaluate and measure outcomes of program services; and make program service adjustments as needed.
2. Oversee management of Daily Operations: ensure smooth operations of program and services. Respond to after-hours needs when necessary. Respond to emergencies.
3. Client Advocate: act as advocate on behalf of population served and/or individual clients when necessary. Act as a community resource for advocacy and planning in the community.
4. Budget Management: in conjunction with Program Managers, draft operating, capital and grant budgets, monitor all financial reports; code and authorize check requests, assist with cost analysis; long range financial planning.
5. Personnel Management: oversee Program Management staff in efforts to recruit, hire, train, coordinate continuing education, supervise, evaluate, and oversee health, morale, welfare of employees and employee terminations. Draft/amend job descriptions. Immediate supervision of Operations Manager and Administrative Assistant.
6. Development: draft/implement development plan with Sr. Director of Adult Shelter Services and CSS Administrative staff to include all aspects of grant writing/proposal evaluation /management, special events, direct mail solicitations, acknowledgements and donor data base.
7. Community Relations: implement community relations strategies with Sr. Director of Adult Shelter Services and CSS Development Department which may include public speaking, interviews, tours, production of brochures, newsletters and other media relations materials.
8. Legislative Affairs: In conjunction with the Sr. Director of Adult Shelter Services and Administrative staff, monitor legislative activities, and help design/implement legislative strategies which may include preparing position papers, presentations, meetings with legislators and other government officials.
9. Licensing/Policies/Procedures and other Regulations: monitor and comply with all Agency, Municipal, State, Federal regulations regarding program operations and/or funding requirements/restrictions. Draft/implement (with approval) appropriate program policies and procedures.
10. Facility Operations/Management: oversee Program Management efforts for providing that the facilities are in safe, good condition and clean at all times, and that all needed resources are available. Attend to capital projects as approved.
11. Volunteer Services: with the assistance of Program Managers and Volunteer Manager, oversee training, recognition and termination of volunteers.
12. Inter/intra agency relations: attend Agency Directors meetings. Network with other providers and attend community meetings on behalf of agency as directed. In conjunction with Program Managers, engage with any other internal or external program staff on campus issues.
13. Reporting: oversee submission of regularly scheduled narrative, statistical, grant reports; other reports as required. Review/verify other reports i.e.: leave balances, etc.
14. Participate in agency Continuous Quality Improvement including committees and task forces as required.
15. Complete duties within timelines and budget. Performs other duties as assigned.
QUALIFICATIONS:
WORK ENVIROMENT
Work environment: This position is located on the 3rd Avenue Campus, which houses two separate but closely related facilities. Duties are most frequently completed within a congregate emergency shelter for up to 200 people experiencing homelessness with occasional meetings in the adjacent 3rd Avenue Resource and Navigation Center and the CSS Main Office at 4600 Debarr. Rarely, work is completed in a community setting. Remote work completed rarely.
Physical demands: the physical demands of the job, including bending, sitting, lifting and driving.
Work is performed in a non-congregant shelter for people experiencing homelessness. Frequently required to stand and walk for duration of shift. Occasional driving is required. Occasional lifting of up to 25 pounds. Frequently sitting or standing at a desk for several hours at a time.
Travel out of Alaska is rare. Occasional travel within Anchorage is required. Location: CSS Main Office at 4600 Debarr, Community Meetings, Partner sites.
Job Type: Full-time
Pay: $66,882.00 - $80,000.00 per year
Benefits:
Schedule:
License/Certification:
Ability to Commute:
Ability to Relocate:
Work Location: In person