Software Quality Assurance Tester jobs in Iowa

This position is for permanent Iowa Department of Transportation employees only. Those in any other status are not eligible to apply.

The Iowa Department of Transportation’s Mission is Making Lives Better Through Transportation. To accomplish our Mission, the person selected for this position will demonstrate actions and behaviors guided by the Iowa Department of Transportation’s five CORE values: Safety First, People Matter, Customer Focused, Servant Leadership, and Integrity Without Exception.
 
The Business System Team under the System & Administration Bureau is looking for an Administrative Assistant 2 position to serve on the Quality Assurance Testing Team.  This position will identify and investigate operational problems, recommend corrective action, provide advice to system enhancements and upgrades, test software against specification and regression testing to ensure baseline functionality remains stable, assist with developing difficult and/or complex improvements to the Motor Vehicle Division’s operating systems (ARTs, IFTA/IRP, CVIEW, IAPS, ERT/ELT). This position will monitor the inventory of records access; and create, modify, and terminate access for system users.  
 
Are you able to work in a fast-paced environment and juggle multiple projects and tasks simultaneously, ranging from small bug fixes or enhancements to a complex and diverse change required by new legislation or Business Unit needs? Then this position may be for you! You would need to have knowledge of our current business processes and system functionality to provide accurate and knowledgeable support for essential changes and to provide guidance and support to front-line staff when troubleshooting issues with the operating systems. 
 
Location: 5310 SE Convenience Blvd, Ankeny, Iowa 50021, flexible
 
Shift: 7:00 AM to 3:30 PM, Monday through Friday, flexible
 
Your Responsibilities will include, but are not limited to:

• Assist with program operations and participate as a member of special teams to provide accurate and timely advice on changes.
• Provide communication between the project team and management; serves as contact person for information management system issues. Gather facts, collect data, identify solutions to related issues, and document findings for future reference.
• Monitor, organize, and implement system access best practice guidelines to ensure only qualified applicants receive access to our business systems. Add and remove users from operating systems and maintain compliance with Federal and State standards.
• Develop and execute the core components of testing; organize and coordinate with project team and management for monthly code moves, oversee testing and ensure all Bureaus have reported their findings and the change is implemented according to directives and instructions. 
• Technical support and troubleshooting of operating systems for front-line staff.
• Responsible for System Access; ensure driver/vehicle access, customer personal information, and protected data are secure and only authorized users can access our business systems according to specific agreements (28E, MOU, or DPPA)  

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

1. Graduation from an accredited four-year college or university with a bachelor's degree in any field, and experience equal to one year of full-time administrative support (e.g., screening visitors and callers; opening/distributing mail, typing/proofing documents, letters, and reports; organizing files; scheduling meetings/appointments; arranging travel; processing travel claims; ordering supplies/equipment) or technical support work (e.g., determining budget, personnel, and equipment needs; compiling/evaluating statistical, historical, economic, business, financial or technical program data; interpreting or securing compliance with laws, rules and regulations; reviewing operating records/reports and evaluating their effectiveness).
2. A total of five years of education and/or full-time experience (as described in number one) where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience.
3. Current, continuous experience in the state executive branch that includes experience equal to 12 months of full-time work as an Administrative Assistant 1.